I've been going to Wetherington Family Medicine since I was about 10. I see Dr. Kenneth Farber and…read moreI'll put it this way, he's not great, but I haven't switched either. That's probably mostly because it's a pain in the ass to find a new family physician though... As a teenager, I had frequent bouts of strep throat, but never the kind that was detected by the rapid swab tests. Even though this became apparent rather quickly, I can't tell you the number of times I had to make numerous trips to Dr. Farber's office when my rapid tests would come back negative and he would tell me it wasn't strep, yet a few days later, the symptoms persisted. I will give their office props for one thing, though: Shortly after I graduated college and was unemployed with no health insurance, I broke my foot. Since I was an established patient at the office, they worked with me to charge me a minimal amount for my visit and they also worked out a deal with the imaging center where I had my x-ray. I was so grateful not to have to worry about being able to afford getting care for my foot and they took excellent care of me. So, while he might not be the sharpest crayon in the medical box, Dr. Farber is a great guy, and he does look out for his patients.

Such an improvement over just two years ago. The office staff has always been very easy to get…read morealong with helpful and cheery, but the attitude of the medical staff has really improved. Even my doc was very personable and engaging. Abby in the lab is a real jewel: compassionate and skillful. So glad to have them as my health providers.

Dr. Hans is efficient and competent. This would be fine if she did my taxes or fixed my car. But I…read morewould expect a little more warmth from my family doctor. She always seems distracted, and our conversations feel, I dunno, forced? Kind of hard to describe. Maybe she's not a "people person". The medical assistants pretty much mirror the doctor. The lab technician is a somewhat crusty older lady, very skilled, but a bit jaded. Anyway, I enjoy interacting with the office staff. They know how to treat people, never rude, and act like they enjoy their jobs.

I've been seeing Dr Hans for several years and as difficult as it is to find a new doctor that is…read moreexactly what I'm going to do. There have been several things that have caused me to lose the warm and fuzzies toward her and her practice but here are the final two straws. I had gone in for a physical bc that was the only way she would prescribe a sleep aide and I could understand that. Anyway she gave me a prescription to try and said if it didn't work call her and she would call in something new. I didn't use it every day so it was 6 weeks and 2 days later when I called back. I was informed that bc it had been over 6 weeks I would have to come in for another $50 plus appointment. I'm out of town with a very painful UTI I know this bc I have taken an over the counter test to confirm. When I called the office to ask for a prescription I was told she won't do that bc I'm out of state!!!! Hell will freeze over before she would phone something in for you. These are only two of many frustrations I've had over the years. It is my feeling that she cares less about her patients and more about their copay. Do yourself a favor and find someone else!!!!

This is a dumpster fire, with very rude people working the front desk. Patients all over the halls…read morebeing treated, even with open rooms everywhere. Zero regard for HIPPA!

I was sent here by my primary care physician after having much more than an "immune response" to my…read morefirst covid vaccine. She wanted me to get checked out just in case. This is a newer building and part of the very nice UC West Chester campus. There is "ideally" plenty of parking, although it is very busy so it might take a few mins, allow for extra time. I was immediately greeted upon entering the main lobby by a woman asking about my covid exposure etc. They then tag you with a red or green sticker and you may proceed on. The people at the eventual office I came here for were so kind and helpful, I was very impressed. I was able to check in contactlessly via my UCHealth MyChart. I did not have to fill out any new paperwork as they utilized it all from there. Wait time was less than 5mins. I was tested while I was here which was easy and painless. The results (neg YaY) appeared in MYChart within 24hrs!! Luckily this was just an adverse event and everyone took great care of me!

I cannot say enough good things about this facility, and specifically Dr. Huang and phlebotomist…read moreBob. The front desk is courteous and helpful. I will say they are better in person. Sometimes on the phone they seem to be rushing, but when you are in front of them, they take such good care. Dr. Huang is absolutely worth the 30 minute drive from my home. He is focused, answers questions and concerns with compassion and clarity, and asks good follow up questions so you don't leave feeling like you have missed something. It's awesome. Bob, hands down, is a treasure. Every single time I have needed an immunization, flu shot, or blood drawn, this man has been positive, caring, and gentle. He practices painless precision and as someone who would rather eat glass than get a needle in my arm, I can say he has never been impatient or whoopsied and caused pain. He just gets in. Plus, with his beard, he looks a little like Santa. It is a wonderful practice with good people. If you are looking for a PCP, I cannot recommend them higher.

Wow! Amazing patient care from the time I called to make my appointment to the time I left…read more Highly recommend, Dr. Kelly Metz and staff if you need to be seen for Allergy and Sinus relief!!! I was recommended to Dr. Metz's office for consultation and allergy testing, I was quickly scheduled. I was immediately greeted when I walked into the office by the receptionist and she efficiently double checked my information and I only had to update one form for them (excellent!). I was called back within 5 minutes, basically enough time to fill out the form - seriously :-) !! My nurse was super nice and explained everything that was going to take place for my appointment. Dr. Metz came in and spent a significant amount of time with me going over my history and finding out what kind of problems I was having. She then explained what the allergy testing would consist of. My nurse came back in, and again took the time to explain the testing and asked if I had any questions before we began. The actual testing was quick and painless, there are no needles involved - it's just a skin scratch now - bonus- I suppose! After all that, Dr. Metz came back in and again, spent another significant amount of time with me going over the results and a plan of action. I never once felt rushed or that they did not have time for me. It really feels like they cater to their patients. I am so happy, I definitely recommend Dr. Metz and her staff if you are having any kind of allergy, sinus or asthma problems! They so totally rock!

you can never get an appointment when you need it. staff is rude and do not return phone calls in a…read moretimely manner. if they do return your call it's after the doctor has gone home for the day. I never received a bill in the mail, they only use patient portal which I no longer had access to. they claimed phone calls were made and emails were sent but I never received anything . I guess my phone just automatically disregards these calls and emails. dont waste your time or money. extremely overpriced for a whole lot of nothing

From the owner: At The Cole Center for Healing, we focus on your overall health and doing so without the use of…read moreprescriptions and helping you get off prescription medication. For over 20 years, Dr. Theodore Cole has provided new and integrative methods to traditional medicine. We combine the best of conventional medicine and leading technology to treat a variety of conditions holistically. We help treat: Bell's Palsy, COPD, Diabetes, Headaches, allergies, and chronic fatigue, to name a few. We center the treatment around to achieve the highest level of health and wellness.

If I could give more than 5 stars I would. Everyone here is knowledgeable, friendly and efficient…read more I highly recommend this practice if you are looking for a new doctor's office.

I had been coming here for years; written good reviews in the past; referred others to the…read morepractice. I was 6 or 7 min late to my appt in Feb and was told they could not see me which was fine, they rescheduled me. I'd been told in the past that if I was w/in 15 min of my appt time they'd still see me. I accept responsibility for being late but charging me a $75 no show fee which they had never done before seemed excessive so I was upset. I dared to ask Barb, the office bully, about it and was yelled at and treated like a child. She threw her hands the air and told me she wasn't doing this today, she was ready to kick me out of the office before my appt after I was checked in and paid copay. I was not feeling well- was crying, hyperventiliating at this point, and she came back in the office, so condescending and sarcastic, asking me "are you calm now?" I was never disrespectful, never yelled at her, was only upset. I heard her loudly ranting in the office hall about me; couldn't talk to Luke, , my provider at all because I felt like she was listening at the door. That's how unprofessional this woman was to me. I'd never dream of treating someone that way. I left the office in a near panic attack that day and haven't been back or heard from them since. I thought I built a mutually trusting, caring relationship over the years with this family practice but that is impossible here. I'm giving two stars because Luke the NP was kind and listened to me. Save yourself the trouble. Why work in a doctor's office if you actually hate the patients? Also, if you're just going there for the GLP ones, you can get them way cheaper online and not have to deal with an angry bully

Great customer service and bedside Manor. Clean facility with plenty of parking. Wait time was less…read morethan 30 minutes.

I wouldn't recommend this urgent care place at all .Its took 3 hours just for a drug screening and…read morephysical when they weren't even busy because they only have one doctor for some weird Reason .