This was such a fun tour to take! It's as eclectic and interesting as I understand Mr. Zotter…read morehimself to be. There is artwork all over the lobby, and the upstairs cafe is set up to be like a deconstructed airplane. The opening film was very interesting and I love the values behind this chocolate - fair trade is incredibly important. Throughout the tour I had the audio guide with me, but honestly did not listen to much of it. I found it more interesting to look around and, obviously, taste everything. You will get the chance to try 160+ kinds of chocolate, all in different stages. The farther along you go, the fancier the chocolates become, so pace yourself. AND TAKE NOTES of what you like, because once you get to the shop to buy some to take home, you will have forgotten which was your favorites. (75% dark chocolate from Guatemala tastes different than 75% dark chocolate from Nicaragua!) We came as a team-building event, and definitely enjoyed ourselves. I would recommend this to anyone who likes chocolate even a little bit, because there's so many flavors you'll find one you love. (I recommend having a small, salty snack before you go in, so that the sweets taste even better!)

I really, REALLY hate to have to do this with a stomach full of delicious chocolate of every…read moreconceivable variety, but I must be honest, and let the cynic within speak... I went with a group, and did not have to pay admission. Admission is ~15 Euro for an Adult. For a non-chocaholic, without small chocolate-loving children, this is a bit excessive. Admission to the edible zoo (a petting zoo really) is included, but we did not go there. *** There is a TL;DR / SUMMARY at the bottom... Anyways, You start in a room with candy-coated popcorns, worms (yes, WORMS) with sauce... a window into the factory, and a picture on the wall with a bunch of fully nude people (mostly women) lying in a grassy field... (what is the point of this?) Then you go into the theater, where you have undergarments rationing above the screen - as the owner put it, for no reason. You see two short films (or one two part film). I will summarize: The owner is a really nice, slightly eccentric family man, who loves his family, workers, animals, the environment, and chocolate. He buys only the very best chocolate from another really nice man in a really nice place in Belize. This partnership ensures an exchange of fair-trade, organic cocoa for a good sum of money (because the costs are really high - as the two nice men are shown sitting together adding up costs) You then have an option to take an audio guide (all options I believe will take an hour and a half to hear) - I did not listen to very much... You get to see a large part of this building, where there are machines, labs, storage, and so on. It seems, however, that the machines are there for our benefit. They were not in use, workers were nowhere to be seen. And, the machines were awfully clean. I am not saying they have to be dirty, but they did look like they have not been used... Maybe the audio-guide explains how the chocolate is made, but without seeing machines running and the intricacies involved in the production, it is not the same. You really do get to try a tremendous amount of chocolate though, through all stages of production, of all varieties, and get to taste sugar (and smell other ingredients) that go into at least one variety of chocolate. They have it in drums, containers, chocolate-bar-breaking machines, conveyors, more drums. Just when you think you've had all ~300 varieties, there is another room with stuff to try. You are given a spoon to try stuff, but no way to wash it so when you try a certain chocolate, you won't contaminate your next tasting (don't worry, you dispense chocolate into your spoon, there is no dipping or contamination of general chocolate "tub") Also, they say you should have sips of water to clear your palate... but water is seldom provided. There is a station where you can choose a chocolate to dissolve in hot milk to make your own hot chocolate. It is delicious, included in admission, but you are allowed only one, and I don't think you can buy at the "bar" either... That's not it, there is more tasting afterward. Now you enter the gift-shop... guess what? More tasting! Here you can buy all the delicious stuff you have just tasted going through the "factory". When you exit, you have a nearby Bathroom, with Bose speakers playing tropical sounds, and a urinal that looks like a fountain built into the wall... and is a tremendous waste of water I think. If you left your stuff in the coat check, now you have to make a short walk back there. There is another staircase outside that must be climbed during the tour. If you want to try more chocolate that you dreamt of, and then buy it You don't get to keep the spoons TL;DR/Summary: 1. "Factory tour" exists only to advertise by luring people to taste everything and then hopefully buy something 2. Barely about chocolate production, I didn't see a single machine running or person working in the building we were in. 3. Chocoholics' and children's dream

Charming little chocolate shop in the busy shopping district of Vienna, but kind of off the beaten…read morepath. It looks truly like an authentic and original Viennese chocolatier. Yes it's pricey but worth it for tourists like me. Definitely check it out if you're in the area. The staff is friendly and will happily answer any questions and point out their suggestions.

This was one of the chocolate shops that we stopped in. We knew that we would be back in time for…read moreEaster so, we were going to build the most decadent Easter basket for our son when we returned to the states. The chocolate is still made by the same family that has owned the shop for generations. This chocolate shop has drawers of chocolates to sift through. This used to be a button shop for the royalty. The drawers were full of buttons that the royalty could pick from to be on their clothes. Now the drawers are filled with buttons of delicious chocolates. The staff was extremely helpful and very pleasant. Besides, who could be sour in a chocolate shop. It was some of the best chocolate we have ever had. We are keeping the hot chocolate mix for our trip to Tahoe later this year. It will be a way we can relive our amazing trip. I wanted to say thank you to the staff for being so friendly and helpful in selecting our chocolate. I gave it one Euro sign, but you could easily get carried away in here. We spent over $40 of chocolate because we knew we weren't going to be back anytime soon.

Standing in Stephansplatz we began checking Yelp for chocolate shops nearby. What a fortunate…read moredecision we made to walk a little farther to Xocolat because this place was incredible. The downside to traveling is that you quickly buy a bunch of items that look good but by the time you try them you've moved on to another city. Alas, this is what happened to us here! I purchased three of their truffles and unfortunately it wasn't nearly enough. The coconut truffle melted in your mouth and made me wish I'd bought twelve. I liked the kirsche (cherry) okay but the pistachio marzipan was life changing. I'd consider buying a plane ticket just to go back for more of those! Well, and to see more of beautiful Vienna too. We also bought some of their bars- some plain milk and dark, others infused with orange and raspberry. So far we tried the milk chocolate and it was incredible. We're holding on to the others until our chocolate fiend son comes home from college for Thanksgiving break. We know he'll want to partake in this very special chocolate.

We love chocolate and went in search of some to use as family gifts from our trip. This place is a…read moresmall bit of chocolate heaven -- they have a wide variety of bars from white to dark chocolate, plain single origin to those with mixed in nuts, fruits and floral flavors, and a huge case of bonbons, truffles, etc. Thankfully, we were able to pay with a credit card since our purchase would have put a nontrivial dent in my supply of Euros. The chocolate we purchased is so good and my wife wishes that she'd purchased more marzipan! Note that some of the candies in the case have alcohol in them. The ones without it are clearly labeled with the "martini glass with a slash through it" icon next to the name.

If you love Chocolate you will love this place. OMG what a…read morerange of fantastic chocolate. The chocolate is so good you can look like an American in one month of eat there. I had a HOT Chocolate and it was dam hot and damn good. I will 100% return there again and again and again.

Come here for the hot chocolate. Even to go. Neuhaus has…read moresome of the world's best pralines, so they do chocolate right in all forms : )

From the owner: pralinen und trüffelspezialiteten, leobenpralinen,zotterschokoladen,…read more geschenke aus keramik.glas,eisen, teespezialitäten weine,schnaps,

I love this cafe. The old fashion decor takes me back in time. The sacher here (in my) opinion is…read morebetter than several other places. I also love their petite cakes and chocolates. They are quite rich but also moist and soft! Located in a smaller street off the main tourist area, it's a treat!

Grab a table upstairs and enjoy a café and some sweets, hang out with the locals. Truly a haven in…read morethe middle of all the tourist hustle and bustle out on the streets. And nice service to boot!