Urbane small shop with nicely presented products. Fortunately, they are astute and have not crowded…read morethe displays with other products, such as marmalades, candy, etc. They stick to their chocolate and that's perfect. Individual chocolates, which are fabulous, can be boxed. The packaging is elegant and sophisticated; reeks of good taste. (Pardon the pun.) They are also smart to have some chocolates available to sample.
I would have given them 5 stars, but there are some changes/improvements that need to be made:
1. They don't display prices on anything. Being from the U.S., I am accustomed to seeing prices on all merchandise, whether it's a bag of peanuts or a Tesla model S. Otherwise, there is an undertone that makes you feel that the clerk could quote whatever price she wants and then can pocket the difference. Possible? Certainly. Likely? ¯\_(ツ)_/¯ But that left me with a bad taste in my mouth. Sorry. For the lopsided pun, that is.
2. Additionally, the lack of prices requires one to inquire about every single thing. By the time you have asked the price of 4 items, you no longer remember the price of the first. Frustrating.
3. Chocolates should also be accompanied by a description; just 2-3 words would help. You have to point to every single option and ask what it is. By the time she has explained the fourth or fifth chocolate, you no longer remember what the first one was. And there are many more to go ... a needlessly frustrating and confusing situation.
The first time we visited and went through this procedure, we left without buying anything. We returned last week only because a friend recommended them as being a favorite of another friend for whom we needed to buy a gift.