They are REALLY busy- plan well in advance! I wanted to come…read morefor the May special this year, which was a Shellac mani. The service itself was great. Lots of colours to choose from, and the Shellac was very good- my nails stayed on without chips for actual weeks, when I couldn't get away with them anymore. Removal is $6 which is also very reasonable. + Monthly specials + Good quality + Great prices + I got a nail design and it was just what I wanted, and it stayed. -They are busy which is great but I waited 1.5 hours after my appointment time to actually get services. I went with my friend and I'm glad we didn't have anything else planned that evening! -I have only been once, but my friend went again and said she waited 30 minutes after her appointment time. I will certainly go again, it's a great place with great prices, but I will either book early or show up a bit late... Or bring a book to wait!

Jolene the owner is amazing as well as the ladies who work with her. The team is always welcoming,…read moreaccommodating and very friendly . I often visit for manicures and pedicures and always have a great experience. I bring my mom with me as well as my daughter. My nails always look great and I never leave disappointed! Krista

I have been going to this nail salon since before Covid and have always been satisfied with their…read morepedicure. They give a massage with hot stones and hot towels. Feels great. There are a huge number of colours to choose from. In and out under an hour! I made an appointment for gel nails for the first time (going to a wedding)and I can't stop looking at my hands. They are exactly what I wanted.

Don't go to this nail salon I caught scabies from this nail shop while doing my toes a month ago…read morebeware!

Best salon in KWC. Eila's Nails & Spa, located at 36 Northfield Dr E in Waterloo, ON, is highly…read morerated for its modern, clean environment and skilled, friendly staff who provide detailed nail art, Spa mani and pedi packages with serveal Spa packages from collagen and etc.

From the owner: Prom Special: Enjoy 10% off on all nail services!read more

The only reason we visited this spa was because we were given a gift card to it. From booking to…read moretreatment, everything was just lacking. We had an extremely difficult time booking an appointment. It took about a month of calling before we finally got someone on the phone. We booked the "Couples Prestige Pedicure" which is advertised as taking 70 minutes. My fiancé's pedicure was 45 minutes and mine was just under an hour. Overall, my pedicure was very minimal--very little callous/dry skin removal. She applied exfoliating scrub, but just quickly and gently pushed it around before washing it off so it was pointless. An hour after my pedicure, I checked my heels and they were still dry/cracked. My fiancé's pedicurist did a better job--she is the only reason I'm giving 2 stars instead of 1. After tax, the total for the two pedicures was $215. They did not allow us to use our gift card to tip, even though we had just the right amount left on it, which seems ridiculous. The store shouldn't require you to supplement with your own cash when you've received a gift! Even if you can afford a $100+ pedicure, I don't know why you would choose to get it done here. Your run-of-the-mill strip mall nail salon will do a much better job with better results for 1/3 of the price.

This spa has been voted 'best spa' in Waterloo and area - and hands down - they truly deserve it…read more Although their services are quite pricy, it's well worth it, as immediately after you walk in, you feel completely relaxed and taken away to some beautiful, blissful place. After being greeted, I changed my shoes for a pair of sandals and changed into a bathrobe. Then, I soaked my feet in lavender scented warm water with rose petals, while sitting on comfy pillowed seats. They checked to make sure the temperature was right. Alas, after a few minutes, my massage therapist greeted me and guided me to a private, candle lit room for my massage. My goodness, the massage was heaven! I've been there twice, and every since, I've become highly opinionated about how my massages should feel like. It's truly hard to find good masseuses, and The Waters hires the best. Upon leaving, I also completed an anonymous survey. They take their customers' feedback very seriously. During my second visit, I noticed they implemented my suggestion. I haven't found a spa as great as this one - truly, you are getting what you pay for. I've been to cheaper spas, and it's not the same experience. Too bad it's so far away from me :(

They did a lovely job on my nails and the owner and his wife were super kind and friendly. They…read morereally took the time to listen to what I wanted and did an amazing job. Thank you ! I will be booking again.

The store looks like a little house on the outside and the place is run by the two owners, Andy and…read moreKim (cute little married couple). I had Andy fix 3 of my broken nails and he was very quick and got the shape on point! I was very pleased and best of all it was really cheap. I'll definitely be back to see them for a fill when I am in the KW area.

Jennifer is the best! Does amazing work and is so quick :)…read more All the other employees do a great job too (when I forget to pre book)

Beautiful nails and experience every time. I've been going here for years and can't recommend them…read moreenough.

The manicure & pedicure were awful, the tools they used on my hands and feet were not clean…read morewhatsoever. Their nail salon is completely unhygienic; after my pedicure I had a fungal infection it was devastating. The doctor said with treatment this fungal infection will go away in 4 months. They only accepted cash which was very concerning. I will never go back there again even though it is only 3 minutes away from my home. My friends have had similar horror stories.

This nails salon is now under new management. They took a very good care on my manicure and…read morepedicure. The tools they used was sanitized, and it was an amazing to find this place. Highly recommended guys!

Excellent service received from the owner, Sandeep. I spoiled myself with an awesome 45 minute…read morerelaxation foot massage and pedicure, which was the best pedicure I've ever had. No more going to the assembly line type services after this outstanding experience. She provided professional, very sanitary and luxurious service from a comfortable massage chair. I'm recommending her to friends and family, and have booked a manicure next!

Jennifer cut and coloured my hair and she was fantastic! Was very helpful showing me different ways…read moreto add volume to my hair.

We were new to the area and I didn't know much about Oz except that their name caught my attention…read more I've been going to see them for a few years now and it's always a great experience! The staff is knowledgeable, super friendly and the use only quality products. I love Oz!