Horrible service. Their customer portal doesn't work. Nobody answers their phones. They don't give you a day to deliver. It changes all the time.. Finally figured out you can talk to their computer and place an order. It's iffy though. I am waiting for an oxygen order. They didn't ship the last one. Ordered again.. Hope it shows up? I'd like to breathe. They just got a new CEO. He needs to be fired. read more

Good as good service and great on oxygen delivery on time when they coming also take care of equipment as needed thank u

I have been receiving Glucerna 1.5 Cal for about 7 years now and they have always delivered it promptly. I'd be dead with their service.

CONSUMER WARNING: if you have sleep apnea, DO NOT go to this company for help!!! Been trying to get a new bi-pap for nearly a year and the local company in Westerville has jerked me around and lied about sending in insurance company authorization. At one point they suggested I take my business elsewhere. Seriously??? Been a client for 20 years!! Whenever you call their office, you cannot get a live person on the phone for at least a half-hour. I've taken this all the way up to their HQ office in the past week and even they are jerking me around. One person tells you they can do something; another person says I've got to go back to the local office, where I've tried to get action for nearly a year. Meantime, I've been disconnected three times while on hold while they "consult." I've tried to get a supervisor on the phone three times, but it never happened. Another BAD SIGN: This company got in trouble with Medicare in August for fraud, see here: https://tinyurl.com/2s3zkj6w I will be filing complaints with Medicare, Anthem, BBB and the Ohio Attorney General. Again, CONSUMER BEWARE, this company should be named Lin Don't Care, because they clearly do not. I'm not even sure how they remain in business! read more

They do not respond to phone calls. Even if it's an emergency situation per the customer

Do not deal with these people. Worst service! They put the cuss in customer service. I was in the hospital September 01 to 20, 2021 with Covid-19. When I was released I was put on oxygen. We were staying at our camper in Lakeside Marblehead Ohio, when I got sick. So when I was released from the hospital I was put on oxygen. Our main home is in Reynoldsburg. We couldn't go back home since it's a 3 hour drive and I had to have oxygen. So we had to go back to the camper and have Lincare in Milan Ohio deliver the necessary oxygen, A few days later we drove home after making sure I could tolerate the drive. The next day after getting home, we called Lincare on Eastwind Dr. #170, Westerville, OH and told them we will need more oxygen delivered and we explained that Lincare in Milan Ohio had set up the account but we actually live here in Reynoldsburg and would need the account transferred. They supposedly transferred my account. They told us my delivery day would be Tuesday if I called on Monday to make an order. This was on a Monday. After talking to the representative she said my oxygen would be delivered on Thursday since this was a new account. Thursday came and no order. We called and were told it would be Friday. Friday no order. Again we called and were told we had to contact the Lincare in Milan. Again we explained the situation to them. Now my order was to be delivered the following Tuesday. Glad I still had oxygen left. Tuesday came no oxygen. We finally got it Thursday. Every time we tried to make an order they would say it was going to be delivered on Tuesday and they would never show up. I have never had my oxygen delivered on Tuesday my actual delivery day. And every time we call they again say call Milan. On March 3, 2022 my doctor discontinued my oxygen and faxed a discontinue order to Lincare. Monday March 7th I still had not heard a thing from Lincare. So I called them and was told they never received the fax. I called my doctor and was told it was faxed over to them. By Wednesday I still didn't get a call from Lincare so I called them again. They said they still didn't get the fax so I called my doctor again and was told it was faxed twice. I called Lincare back and told them what my doctor said. They said they would call my doctor too and call me back on Friday. Guess what no call. A week later no call from Lincare and I still had to equipment. Last week my husband called them again and they told him that Lincare in Milan Ohio would have to pick the equipment up since they were the one that delivered the equipment to Lakeside Marblehead. We finally said we were going to call Medicare and 6 On Your Side if they didn't pick it up. Well today March 24th 2022, we finally got them to pick the equipment up. They have the poorest service when it comes to ordering more oxygen. Make sure you have plenty of oxygen left or you will run out before you ever get your order. And they said they will never leave you stranded. That's a big fat lie. They have never ever delivered my oxygen on the day they said they would since I got oxygen from them. And if they say they will call you back, they won't. If I ever have to be on oxygen again, god forbid, I WILL NEVER EVER GET IT THROUGH LINCARE MEDICAL. I better not receive a bill either for their incompetence. I would have given them zero stars but Yelp would let me so I had to give one star with is more than they deserve. It's only taken 21 days from the time my doctor discontinued the oxygen to the time they finally picked the equipment up. read more

They do not respond to telephone calls. Four calls in the last two weeks regarding getting a different mask for my cpap. The receptionist says they will forward my request but they do not respond. Try a different company for your medical needs if service is important to you. read more

I second this Lincare is pathetic, billed us for product we didn't ask for, won't answer phone calls. I don't even know how they are still in business!!! AVOID AT ALL COSTS read more