We booked one of the larger 30-Person party buses for a birthday party. The Good: Driver was on time, and bus was very clean. The Bad: We paid an additional $225.00 for a karaoke machine that literally didn't work properly the whole time...it required a WiFi connection to load any songs but they did not have WiFi on the bus, effectively making it useless. Additionally, the sound system would cut out and come back on at the lowest possible volume any time we tried to turn it louder. I have never experienced this problem with any other limo company we've used. read more

I was told with an extra payment per person, we would receive a much larger bus that fits up to 75 passengers. I was then sent pictures of a semi truck, and reviewed the pictures on your website. So, we proceeded to book this bus. We were only shown pictures of the semi truck and were confirmed that bus. We collected $55 a person for the semi truck bus and continued forward with the process. With the arrival of the bus, we were all disappointed because this was not the bus we were shown pictures of. I spoke to the bus driver who had no idea what bus we were promised. We had no other choice then to get on the bus. Additionally to these problems, we had to wait around half an hour to forty five minutes for a credit card to be approved which should have been done previously. The bus driver was unaware of our preset destinations and was verbally abusing us because he was unaware of the agreement where tip was included. We were also dropped off over two hours early. We also attempted to get refund because Nancy knew we had received the wrong bus. However, Nancy stopped responding and was extremely unprofessional and had zero sympathy for the situation. If I could put zero stars, I would. Do not waste your money on this scam of a bus company. read more

No stars ! Tried to cancel our reservation because we found a company with amazing customer service and better prices. Check out Temecula Party Bus. They are professionals. The man on the phone asked us why we canceled and as soon as we said why he said oh fine and hung up on us! This company is a joke they need to be shut down. read more

NO STARS! They sent a run-down converted motorhome to my daughter's 16th birthday for a $1500 premium because it was a prom weekend. No lighting, no tinted windows, no video monitor. Busted up inside, feces in the toilet. Then Nancy stopped communicating with me when I asked them to make it right. Do not allow them to ruin your special day! read more

Limo Bus Company - This is what was sent for my daughter's sweet 16 for $1500 premium! - Limos Near Me

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I called this party bus company I had the best experience driver was so professional the bus was stocked water ice on time :) will definitely use them Again read more

Worst experience I've ever had dealing with a company. The party bus broke down 15 minutes into our daughter's birthday party. The driver tried reaching the company to speak to someone about getting AAA to come jump the bus, and no one answered. An hour later, AAA comes and can't start the bus. We tried speaking with the owner and management several times and he continued to ignore all of our calls. He finally calls the driver and refuses to speak with us. Turns out they sent their poor driver out with old, corroded batteries that couldn't even take a jump start. No concern for our daughter's party and no concern for their driver. Terrible company, terrible customer service. Avoid this place at all costs! read more

Limo Bus Company - Limos Near Me

One star is an overdue rating for this company. They told our prom group that they could accommodate up to 50 people and then told us four days before the day of the dance that they needed to split our group in half. That's not even the worst part. When we called to ask questions after that, they were short with us and just said that they couldn't answer any questions. DO NOT USE THIS COMPANY. ALSO THEY DID NOT TELL US THAT THEY NEEDED A CASH PAYMENT read more

Thank u for a great night out in Pasadena and dealing with our drunk group AMAZING driver will be booking again read more

Avoid this company at ALL costs. One star does not even begin to describe how horrible my experience was with this company. I received a quote for a bachelorette party bus on 7/16 and held off on booking until I could get the times and addresses nailed down. I was originally quoted 8 dollars per hour per person (11 girls) for five hours. (440 dollars). On 7/20 I received a text asking why I had not yet booked and offering to lower the rate to 6 dollars per hour per person per hour (330 dollars). I agreed to this price and was directed to go to their website and book the 'zero dollar' party bus option so that the employee could go in and retroactively plug in the price agreed upon. On 7/22 I got an email confirming booking at a price of $637.20 (nearly double what was agreed upon). I called and spoke with Nancy who said she'd handle it. I then received an email that said they couldn't honor the price they quoted. I emailed to cancel multiple times and got no response. I called and left multiple voicemails to cancel and got no response. Eventually I got an email that the reservation was canceled. However....on 7/24 I noticed that I had a charge for $150 on my credit card from the limo bus company. I called to clarify and was laughed at and told I was lying and that there was no charge on my account (I sent them a screen shot and received no response). The man I spoke to laughed and said 'no there's no charge. We don't do that. Youre making that up'. I have NEVER written a yelp review before...but this is a level of service that is so unacceptable. I should've read the yelp reviews before booking (my bad). read more

Do yourself a favor and don't give this terrible business your money!!! We paid for 4 hours for our 13 year olds bday party. At the first stop, the bus broke down. The owner would not answer any of our calls after an hour of being stranded!!! We had 18 kids with us that weren't ours! We ended up having to call other Limo bus companies until someone else was able to come rescue us and the 19 kids. They still have not tried to contact us. Oh and let's not forget to mention the fact that they wouldn't refund the $150 deposit and they tried to tell us the total was $100 more than the amount we agreed upon. Absolutely disgusted by this company! DO NOT USE THIS COMPANY!!!! read more

This company's customer service is AWFUL!!! I now realize this is likely a BROKER. I needed a bus for my child's PROM. I put down a $500 deposit as requested. After I ordered the party bus, I received a text from Nancy Bus Co. That is when I realized this company is a broker. Andy and Wendy primarily answer the phones, when they answer. Nancy is equally as awful as Andy and Wendy at returning calls and her voice mail is full, so you can't even leave a message. Nancy emailed me an invoice higher than what I was quoted by Andy. I had to spend way too much time trying to get Nancy to send me a corrected invoice, which was not adjusted for a smaller vehicle even though I told them we needed a smaller vehicle since a few of the people broke off from the group. Also, this company takes the $500 credit card deposit. But, I was told after I made the deposit, that I had to bring the rest in cash. Wendy refused to provide the insurance certificate to a parent that called the Limo Bus Company. Wendy told her I had to call. When I called, Wendy said she would email it over. After nearly three days, including the day of the prom, she never did. I spent a great deal of time leaving messages trying to get Wendy to send it to me, but she never did. Ignacio was the driver, and he was actually a good guy. Ignacio provided the parent with evidence of insurance. Until Ignacio showed up, I really did not think the 44 kids in my child's group were going to have a party bus that evening. I even called my credit card company to block any future charges because I thought this was a scam since the customer service was so bad. This was an extremely STRESSFUL experience that did not need to be stressful. When I was stressed, I called other companies. White Rose Limousine was extremely kind and helpful, and I almost forfeited my deposit to use them. Their number is 714-288-0066. Also, I was told they have their buses on the premises, and they welcomed a visit. I haven't used them, but I will next time. read more

To give this company a ONE is even too much; the headache caused from booking with them was terrible. Months in advance, my fellow cheer adviser booked 2 party busses to take cheerleaders to a camp. The night before, she got a call asking about switching to 1 bus that would fit 60 people. Mind you- every girl had luggage and this was STRESSED upon booking. The day of, the 1 bus showed up with a driver that stated that it was only a 50-person bus. To make it even worse, the luggage compartments had oil and grease all along the bottom where the cheerleaders were to put their brand new, custom luggages. The school maintenance had to lay plastic down due to the company's uncleanliness. Despite the problems to kick off the morning, we decided to load the cheerleaders onto the bus where there was an OBVIOUS safety issue as a number of girls as well as my fellow coach had to stand the entire way to our destination because there was NOT enough room. When we tried to call the company, we were hung up on twice and there was no answer the other times. Do not waste your money and time with this company who tried to barter for something we did NOT pay for. read more

Limo Bus Company - baggage compartment where we had to lay plastic down due to the grease/oil - Limos Near Me

Had a terrible experience! I ordered and paid for a 30 passenger bus to go to a dodger game instead they sent me a run down 20 passenger bus with a broken AC. Imagine riding in a jam packed bus with no AC. On top of that our driver was very rude and never contacted his manager Nancy for us to be compensated or given a partial refund. When we arrived to the game I asked our driver to allow us to stay at the game for 30/40 minuets longer then the scheduled bus time he said it would be an extra $200, then demanded his tip upfront. When I contacted Nancy she promised for a better experience if I gave them another chance. WHEN I DECIDED TO ALLOW THEM TO REDEEM THEMSELVES AND ORDER ANOTHER BUS FROM THEIR COMPANY THEY TOTALLY FAILED!!! Nancy took days to confirm a reservation for the bus I needed. TOTAL RIP OFF DO NOT ORDER A BIS THROUGH THIS COMPANY! read more

Our driver, Tony, was AMAZING! Very friendly and accommodating. The party bus was good for about 22-25 people, we had 21 girls in our party, and there was plenty of room. Party bus was clean, had plenty of ice & water that the company provides with the bus. They came right on time as I had booked. Tony drove safe and got to our destination in a timely manner. I would definitely recommend Limo Bus Company and hope to get Tony as our driver in the future. read more

Stay away from this company. Driver arrived 40 minutes late in the pick-up for a prom night drive with 12 couples. Arrived an hour late on return ride. Bus was old, damaged on the rear right side, dented wheel as well. It also smelled bad on the inside. Called to complain and the dispatcher was too busy handling all the other problems they had that night. Could not even have a good word in to communicate the issue or problem. Then he offered a $100 dollar discount - on a $1,700 bill to just make me go away. Later learned the driver may have been late because he was pulled over! Follow up calls to the company were NOT returned. Never again. read more

Worst experience‼ i ordered for 23 people capacity and ANDY said it will fit 30. Fyi today aug 10,2018 was our event i hired them for company night out but ended up a disaster‼ i told andy i needed more space i dont kind paying he said it will fit 30people! FUCK YEAH 30 people my ass‼ more like 30 middle school kids. Ac broken! Was promised ice but theres no ice‼ i asked for karaoke ANDY said yes there is one but NONE‼ he got my ccard info and was told it will all be charged there then when we went to pick up my other staff at downtown LA (we started at elmonte) driver asked for cash pyment in full of balance‼ i said i wasnt told i needed to bring cash if i knew the. I wouldve brought some! So driver said he will not leave parking lot where we are until he gets paid stupid fuckers got into my nerves and decided to take all my employees out of the fuckin bus and took uber to go back home‼ They wasted our time and that stupid office manager was fuckin arrogant asking me "WHAT DO U WANT ME TO DO?! " stupid bitch! Its ur company ... FIX IT dumbass‼ HORRIBLE! I dont mind paying services for my employees comfort but this just set the ultimate lowest of all of our experience! We ended up getting out of the fuckin bus and went home... waste of fuckin time! I hope BBB gets a hold of these crooks! And close their damn business! From the looks of it... everyone complained the same damn thing! FUCK UR COMPANY... ‼ fuck u everyday! Stupid motherfckrs! read more

Disgusting people who only rip you off! Never book with them!! They are so terrible, I called this morning to ask about pricing availability and I spoke with Nancy, she was nice and quoted me 800 for 4 hours. Later I decided I only wanted 3 so I did their online chat and spoke to her again. She then quoted me 600 for that same bus (I was about to book) then I asked prices for 2 hours and no response, so I decide to start another chat and they quoted me $750!!!! For the same bus! So I call and guess what? Their price went up to $950 all of a sudden! I call again and ask for Nancy and the guy was completely disrespectful, he was so rude!!! I said "yeah can you help me?" And he yelled "yeah what!" Then HUNG UP!!!! Do not ever book with them they are horrible! Worst experience ever! read more

Limo Bus Company - Limos Near Me

Horrible experience! My daughter was included in a group that used this company. The driver was rude to the point of upsetting the kids. It was not appropriate. The service was worse and the bus was not the one contracted. They offered to give a partial refund which was a negligible amount. Don't trust this company with your needs. EVER! read more

Booking from Overseas via email 6 months prior to the trip, made everything easy and was straight forward. Bus arrived on time and our driver was extremely nice and got us to our drop off point in great time. Would use again and highly recommend read more

Good company, Not sure why all the reviews are bad? But I had a Partybusgroup cancel on me 30 mins before my party. LIMOBUSCOMPANY saved my life! I called within an hour of my event and they were able to get me a 50 passenger bus! I thank them so much for helping me out and making this happen! read more

Company overcharged us for a bus different than the one initially promised. We were crowded the entire time and dropped off 2 hours early. Bus driver became very agitated with people who were just trying to solve a problem. Not worth the money. read more

AMAZING experience! The evening started with a bit of a hiccup when the driver (Jose) informed me he was bringing a party bus I didn't contract for. I wasn't too happy to say the least! I called the gentleman I originally booked with and expressed my disappointment. He said dispatch would be calling me soon. And they did! Nancy called me right away and rectified the party bus situation, Jose also called to confirm that changes were being made immediately. The correct party bus and new driver Alex arrived.... he was amazing! We rented a party bus for 70 kids for homecoming. They had a great time and said Alex was great! Despite the mix up at the beginning of the evening, it was a great night and Nancy pulled it off to make myself and the kids happy; kids said it was the best night is their life!! I will ALWAYS use them for all of our events! read more

If I could give this company zero stars I would. They mishandled our whole night and scammed us. They over charged us and showed up with the wrong bus making us squeeze people in. On top of that they were very unprofessional and handled the money very poorly and put the blame on us the customer!!! After showing up with the wrong size bus they proceeded to trying to make us pay more money when in fact we already paid for the bus. And to top of the night they dropped us off 2 hours earlier than what was scheduled. They scammed us and treated us with nothing but disrespect. I would advice you to stay far far away from this disgrace of a company. read more

I just recently had formal with one of your busses. If it was possible to rate this company zero stars I would; the bus was not the right one we ordered therefore the bus was way too crowded for the amount of people we had. Also, the driver was rude and the company waited to charge us for the bus in the middle of our trip which caused us to be stuck at a destination for half an hour waiting for the bank to approve the charge. This experience was horrible and should be refunded. DON'T GET THIS COMPANY FOR ANY EVENT THEY ARE HORRIBLE! read more

We got the wrong bus, it was over crowded, and there was an issue with our payment (that should have been charged before on the bus company's behalf) that caused us to stop on the side of the road for a long period of time. We were also dropped off hours early, would never recommend. If zero stars was possible I would give this company that rating. read more

If I could give this company negative stars I would. I ordered a party bus for my boss, his son, and their football team. It showed up disgusting, dirty, sticky and clearly just unclean. My boss immediately called the owner of the company, who then proceeded to yell at my boss. The bus driver was pulled over about 5 minutes into the ride for being on his phone. He then dropped them off at their designated location and left. Oh and never returned. They didn't answer their phones, nothing. This company left 20 people, mostly children, stranded at Universal Studios at 1 in the morning. Honestly the most despicable service I have ever seen. DO NOT and I repeat DO NOT use them. read more

Called this company to get a quote for a prom party bus. The customer service representative was rude on the phone and actually hung up on us. Horrible company, deserves zero stars! read more

Kinda crazy how I didn't even book a bus and I can just tell how shitty this company is. My birthday is on September 15, and I wanted to have a really cool party. There were a lot of people coming to my party, so I decided to look for a party bus. I searched online and Limo Bus Company was the first choice to come up online. The site seems pretty legit, so I asked for a quote to see how much the bus would cost to rent. After writing for a quote, I got an email and a text message letting me know that I can book my bus, but I couldn't find a cost. I decided to call the company. One of the workers picked up the phone. All I asked him was how much the cost would be if I were to have the bus come on my birthday for 13 people. The man rudely responded with "Change your birthday to the 14th. We're too busy on that day". It sounded like he didn't even give a fuck about my needs. Plus, he never even answered my fucking question. This place is so shitty not even the employees can care enough to deliver for their customers. Fuck this place. read more

First of all this limo bus company gave us the wrong bus that we reserved, thanks to Nancy and her unprofessional business. We've texted her and have spoke with her many of times, where as now she doesn't even answer our calls or text. This bus company is so unorganized and unprofessional. Worst experience of my life. I've never had to deal with anything like what I dealt with. They didn't complete our payment till after pick up, made us wait over an hour in the freezing cold at an in n out till Nancy would approve our payment, but she was nothing but rude and unprofessional to us on the phone. On top of all this, they dropped us off at our destination 2 hours before we told them to, when we paid for 4 hours and over 4,000 dollars for a bus we didn't reserve and on top of that 65 people crammed in a 40 person bus. Prior to all this, STAY AWAY FROM THIS COMPANY. I want my money back. Never using this company again. read more

Keep looking if you want good service...this is not the company to hire. They were one hour late for the pick up. They bus did not have any sort of black out curtains or windows. Then the bus broke down on the way home and the driver just up and left the passengers on the bus while he went looking for who knows what - maybe to fix the bus? The bus would never have made it home if not for a couple of our guests who helped the bus driver get the bus up and running - to break down again and they helped again and it somehow hobbled us home - an hour late. We paid them up front and then they wouldn't give us any sort of refund for our troubles. They then never answered their emails when I complained nor phone calls from me. If you want customer service, this is not the LimoBus Company for you. They are not who you want driving your friends and/or family around. Keep looking for someone with better reviews! read more

Absolutely terrible. Do anything else but book with this company. A week before senior prom they canceled on our group. We are now unable to find an alternative. They were rude on the phone and made no effort to reconcile. DO NOT BOOK WITH THEM. read more

Terrible bus service. Driver was not a nice guy, the company did not care about customer satisfaction. We were not even moving half the time because They couldn't process our credit card which was supposed to be processed beforehand. Avoid this company, there are many others with way more quality for a lower price. Bait and switch read more

Bait and switch high key sus. This was not a smooth transaction and finessed us......

HORRIBLE SERVICE. The guy I had the misfortune of speaking with talked in a tired aggravated manner the second I began asking a question. I called to get some pricing to reserve a party bus for my younger brothers prom coming up in April. I gave him the date and the approximate amount of people we would have along with the hours we would need it. First and foremost he acted as if he didn't understand what I was saying (I don't have an accent and don't stumble with my words just to be clear) then he gave a ridiculous price of $800 for 3 hrs, other establishments I've called were $1100 for 8hrs so he literally just gave me a BS price. Then he proceeds to tell me with a nonchalant attitude that "I shouldn't be calling if I don't know what I want". EXCUSE ME! The only thing he could possibly have been confused about was the amount of people I would want seated. Then he begins mumbling why would I be calling if I'm not sure and don't have all the facts, so I say we'll just call another provider and then I hang up. Unbelievable read more