Very beautiful tropical hotel in Lipa city. It's very tropical feel as well on the inside and out but the rooms need updating for this hotel to actually be considered a four star hotel to me (similar to Las Vegas hotels). I think they are a little stingy in their amenities. Here are my reasons why:
Our families had a few Superior rooms and one Executive room. We had the superior room which was a standard deluxe room in the states. The rooms are set up nicely and roomy but the queen beds are thin and feels caved in. Moving on the bed makes the frame squeak all the time, making it noisy for my roommates. The sheets are pretty soft with a thin blanket BUT the some of the sheets were not cleaned. You can smell sweat and see dirt
On some of the pillow cases. Good thing there are additional pillows. It was too late at night to have these serviced. AC works well. Wifi does not so I used my data and it worked well on the top floor. The furniture is nice and has lots of storage space everywhere.
We actually came here for a wedding and there was no iron or board to use or hairdryer. We had to ask the front desk. I wonder if they think we will steal it so they limit per rooms? There is a small frig and electric water kettle to use but the snacks and drinks inside can only be consumed if it's paid for. The bathroom needs work or just needs to be cleaned thoroughly. There was lot of mildew on the shower tiles, lots of collected water calcium on the showerhead and sink. There was a little mold smell or smell of old wood in the rooms. Those are some of my pet peeves.
My aunt had the executive suite which was a lot cleaner, bigger, roomier and had a small kitchen with microwave. It was located on the bottom floor. They also had direct access to the pool which is convenient.
The pool use is great! Kids will love the waterfall coming out of the ground or the bubbles in the small pool. Even if it's raining while using the pool, Philippines is the best to swim at. There is a nice swing chairs hut for hanging out at by the pool.
The garden was nice and loved the tropical big plants. I wish we could have these in the states! There is space for a wedding reception or business meeting by the front entrance; enough for 150 or more guests.
I guess this hotel has been here for awhile but there are some things they need to take care of before calling it a full four star hotel; more three or three and a half stars instead to me. There is also free buffet breakfast for the first two guests. The room is for four so why not offer the other two. Additional breakfast is only 534php anyway. Breakfast buffet was good both days.
As it stands, I will give the 3.5 stars but I hope that they would think about guests from overseas when staying in their hotel or work on what needs to be updated. Good enough I guess for me cuz of the price. I really needed that hairdryer! Hahaha [115/100] read more