A bit like the other review (and i think the only other one) of this post office - i am also disgusted and appalled by the sheer ignorance, lack of understanding and terrible customer service by the worker - Khalid. I went in to post a parcel which i sold on EBay, i did so and he looked clueless - and said that my postage label was not displaying the price i paid so he cannot accept it, i said to him it does not need to as the weight (0.25kg) is displayed, and it is at the sellers discretion whether to show price or not. I was happy to show him proof on my phone via EBay and PayPal, but he was not having it. He then said he will flag this up to royal mail, i said please do as i am operating correctly and that he is in the wrong. He then asked about the returns address on the parcel - i advised him that it is my business and businesses returns address to which he said you need a royal mail business account for these transactions, i said you do not need to as you can purchase these from EBay directly as i have been doing, as sometimes other couriers such as Hermes may be used. He then said that my label is fake and i could easily relicate it for other orders - i said this is not true, as it has the post by date on the label, my specific customers name and specific parcel weight. He then took my parcel and said if it goes fine, if if doesn't then it is because he has marked it as such. He then took a photo of the parcel with MY CUSTOMERS NAME ON IT !!! which is a breach of DPA. In any case i have reported the matter to Post Office Complaints and hope to be hearing from them soon. This man Khalid, was rude, irate, unwilling to listen and showed no level of customer service at all - he is a discredit to the post office brand. Avoid this post office, quite simply because of him -KHALID. A really rude man. read more
