I'd like to start with, despite the high prices, I love getting my oil changed here. The staff has…read morealways been so kind and because of that, I don't mind spending the extra money. I have been getting my oil changed here since I moved to the area a year ago. Due to employee recommendations, I usually always get extra things, filters, wipers, etc. I've always trusted the employees. Today, I had a much different experience. I pulled to the back of the building and was directed by David pointing his finger to the right bay. I was pulling forward as I've always done and he started aggressively beating on my back driver side door. I was startled, confused, and also had a sleeping 2 month old baby in the back. When I rolled down my window he angrily told me that I wasn't allowed to pull myself in. I'm not sure if this is a new policy or an old one being strictly enforced now, as I've always pulled my car in myself. David proceeded to get an attitude with me, maintaining an aggressive demeanor. I angrily told him the same thing above, that I've always pulled myself in. He stated "not here you haven't". Needless to say, the situation escalated. To give all the facts, I did yell back and use profanity. I decided to take my business elsewhere and left. Hands shaking, I called the Shelbyville location and David answered. I asked for the corporate number and he hung up on me. I called back and someone else answered, I didn't get his name, but he was polite. When I asked for the corporate phone number, he asked if this was in reference to the lady that was just there. I told him I was unaware of what he was referring to and that I just needed the phone number to corporate. I answered with that as I was afraid of being hung up on again. The man politely told me that he didn't have a phone number for corporate but gave me the number of his area manager, who I believe he said is named Greg. I called the number and left a voicemail explaining the experience. I hate to leave such an awful review because as I said above, the other guys have always been so great! Losing a customer here and there doesn't hurt, I understand, but I'd hate to know that he's treating other customers this way.

Best oil change of my life. Genuinely great service, and got in and out so fast. Will be coming…read moreback!

They are not reliable. That's all you need to know. It's very clear when the guy out front, Will,…read moretells you what was wrong with your vehicle and the owner, Perry, pops his head out of his office and tells you something totally different about your vehicle in regards to the diagnosis, repair, and outcome. They obviously weren't on the same page that day.

The guys at this shop got us in and got my wife's car ready for an out of state trip in the short…read moreamount of time we needed the work done. Their warranty came in handy before she made the trip. They leapt into action and handled the issue immediately. I recommend Perry's.

These people truly care about the customer!! They got my parents in for diagnostics followed by…read morequick & necessary repair after running over a piece of metal on the expressway leaving them without brakes right before the mountainous road ahead. They even were sweet enough to accommodate my parents two little dogs, so they didn't have to stand/stay out in the heat on such a hot day. This place was a blessing in my parents time of need!!! Knowing my parents were traveling & their options were limited; this place could have easily taken advantage of them. They didn't! Instead, they were compassionate, empathetic, hardworking people who still believe in the old way of treating people how you want to be treated. Gold Star for Human Decency in a world full of money hungry monsters. Thanks you guys, Daughter of the traveling couple, two little dogs, & a broken brake line.

I understand they have rebranded their name to CS Automotive so don't be fooled and pass them by.read more

I can't say enough about the incredible experience I had with Milly's Auto Repair. I was driving…read morecross-country during a big move when, early one morning on the final leg of my journey, I accidentally bought bad gas that left my car completely inoperable. Stranded and unsure where I was, I called the closest shop and got connected to Eli. I was nervous, knowing this could be a major repair, but Eli immediately put me at ease with his friendly, professional demeanor. Eli quickly referred me to a tow truck driver, and as soon as my car made it to his shop, he and his team got to work. Since the repair would take a few days, I needed a place to stay with my dog. Being in a small town without rideshare or taxi options, Eli went above and beyond by giving me a ride to my hotel--talk about service! Knowing that I was in the middle of a cross-country move, Eli and his team hustled to get my car fixed within 48 hours. The team worked hard to get me back on the road safely, and to top it all off, Eli even came back to pick me up from my hotel once the repair was done. It wasn't just Eli who went the extra mile; two other mechanics also worked on my car. Everyone I met was kind, and Eli kept me updated every step of the way. I am so grateful for the amazing work and the above-and-beyond customer service at Milly's. They truly saved my journey, and I couldn't have asked for a better experience. If you ever need help in the area, go to Milly's; you won't be disappointed!

Awesome customer service, Eli was a one of a kind mechanic, evaluated what was wrong with my car,…read morequoted me, and got it done within the day!:)

Always thorough and reasonable pricing. I have never had any bad experiences with them ever.read more

Went in with a broken valve stem on the inside rear tire of my motor home. They did an excellent…read morejob. Friendly and professional.

Dana and Steven is at Tire & Muffler USA getting our oil (Mobil One Pure Synthetic, lube, filter…read moreand tire rotation on our Nissan Murano. Dawn and crew always takes the best of care of our vehicles, always. Quality service, Trustworthy company.

They are the best business people I've ever met. They do business like you're family. I highly…read morerecommend Tire and Muffler USA in Shelbyville TN to anyone needing work done! It's worth the trip if you don't live in Shelbyville!!

I got my oil change today here and dealt with an employee named Brenden. He was super helpful and…read morewas very knowledgable about my car. I certianly will be going back again for my car needs. They were fast in checking my vehicle out for anything wrong or needed to be repaired also.

Shout out to Yovany and Brenden for their excellent service! We had a tire issue while traveling…read moreand we're lucky enough to find Express. Our guys diagnosed the issue quickly and corrected it perfectly. We were back on the road in minutes. Great spirit, great work, great price! HIGHLY RECOMMEND!!

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.