Love shopping at this store. It's clean and well stocked. All of the staff are very friendly and…read morehelpful. This store is locally owned and has everything I need. I especially like the hot foods section because they always have a nice variety to select from.

I picked up my sons birthday cake today and was almost in tears. It was so ugly and not at all what…read moreI ordered. I asked the person taking the order to spray the cake yellow, with blue letters, and spring flowers. They gave me all white cake, with sky blue letters, and some yellow dots on it, that looked nothing like a flower. I asked to read the cake slip, and it said exactly what i wanted, but the cake they gave me looked nothing like the slip said it should. The lady at the bakery counter was very very rude to me. I asked for a manager, she looked me in my face and told me, THERE ISNT ANY MANAGERS HERE. Then proceeded to tell me the only thing she could do was put yellow sprinkles on the side, (MY SON HATES SPRINKLES). The guy behind the counter called a manager, eventhough the lady lied and said there wasnt one in the store. This changed my mood for the whole day, on my child's birthday. Im very disappointed with the customer service.

Good sandwiches. But be specific on what you want. They have several basic sandwiches but if you…read morewant something added make sure to be specific.

I grew up in Struthers and Sami quick stop was always a good stop for awsome food and great…read morecustomer support. Well times have changed... Today I stopped in with my son to start the next generation of loyal customers. We ordered 4 slices of pizza priced at $2 per slice. When we got home my son asked why I didnt just buy the whole pizza since it would have only been $1 more. Realizing he was right I stopped back in to talk with the guy behind the counter. I asked to pay the extra dollar to get the other half of the pizza. I also asked why it was not brought to my attention when I was making the purchase the first time. To my surprise the guy working told me I could not pay the dollar for the four other slices of pizza. He said they sell by the slice and if I wanted the whole pizza I had to get it when I first order. I politely challenged his decision saying I was just here and I think the worker behind the counter should have mentioned the pricing. He agreed but said they did not do that so basically tough luck. I am a business owner and have been for over 25 years. I realize this may be a bit trivial but this is not about the money or 4 pieces of pizza. It is about customer service and doing the right thing. If I treated my customers like this I would not have any customers left. I will never spend another dollar at Sami Quick stop. I will make sure this message gets out to as many people as I can. There are many wonderful businesses in the local area that know how to treat customers and respect the business they bring to them. I am asking everyone to boycott Sami Quick Stop (Struthers) until they figure out how to run a business and how valuable the people that walk through their doors really are. If you have to spend money there at least mention you read this post. Maybe by some miracle they will get the point.