In the process of moving from Detroit to Gladwin, & we have been doing weekend trips to move things…read moreto storage. Still in our first month, but so far the staff is helpful, snow is plowed, price is fantastic. Bonus- they have literally ANYTHING you need to do some major work on your homestead/farm. Will deff be using them for machine rentals once we acquire some land.

I have rented from this store around 4-5 times and they have good selection of tools, and the…read moresupporting staff are helpful, however, the manager or owner(guy with glasses and mustache) is a swindler with no social skills. I dealt with him 3 times and all 3 times he was passive aggressive with his responses to my question. The man doesn't give you any deals regardless of the amount of tools you rent. I rented a jack hammer and trencher around 4pm. On the ticket he only put the jackhammer for $55 a day. I told him I only need it for 10 foot stretch. He said because it's the end of the day he has to charge me full day. He then charges my card and "forgets" to add the trencher. I said "give me the price and charge me, for the only need for a 20 foot stretch as well." He says "don't worry we'll work something out in the morning since I know you a and longs way away". I rented both at the same time because of the 45 minute drive. Morning comes and the guy then tells me you owe 200$. I had to charge you the full day because I don't know how long you used it. I tell him 2 hours. He tells me, " I don't know if that's true." I respond to him, "I understand his point of view, but i rented the tools at 4 and left the store at 4:15pm got to the property at 5, used the jack hammer until 6, and the trencher until 8:30 (sundown) I can't trench at night for safety reasons and out of consideration for the neighbors." He says " people lie, not saying you are, but people do. The balance is still 200$." I paid it and I will never go back. The guys calls me a liar indirectly, even though the math works out. I returned the tools at 8am and will never return. I will gladly drive an extra 30 minutes to not deal with this man again. Do yourself a favor, go else where and save yourself the headache, and the money. Go rent the tools you need from a place that knows how to conduct business and values their customers. If you really need a tools from their, get the price up front and don't fall for the "we'll work it out when you get back" BS.

If your looking for a storage unit where the owners take care of their customers A & B Self Storage…read moreHiggins Lake is it. Safe & secure, fast communication, they go out of their way to accommodate your needs!

A&B Self Storage is Amazing. The space we rent is clean, well kept and very accessible. The owners…read moreare very customer friendly. We did a large move from TN to MI, set our unit up over the phone with a few emails, it was quick, it was easy. The location is unbeatable. I was allowed to leave my 26' uhaul overnight in the parking lot so we could unpack it for 2days. When I call, I always talk to a Human Being no automated service and that's priceless.