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Lightbridge Academy

4.3 (29 reviews)
Closed 7:00 am - 6:30 pm

Services - Lightbridge Academy

Multiple children care

Single child care

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9 months ago

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3 years ago

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3 years ago

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4 years ago

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11 years ago

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10 years ago

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7 years ago

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12 years ago

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7 years ago

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Ask the Community - Lightbridge Academy

Review Highlights - Lightbridge Academy

The administrators, Crystal, Ericka and Renee remain accessible and easy to talk to about any questions you may have.

Mentioned in 3 reviews

Read more highlights

Bell's Little Learners

Bell's Little Learners

(8 reviews)

Communication with ownership was often difficult and, at times, felt defensive or dismissive. As a…read moreparent, feeling heard and supported is important, especially when entrusting someone with your child. Attempts to meet in person to discuss my child's transition out of the daycare (with two months' notice given which I have copies of via email) were declined, and communication became passive-aggressive over email. While concerns I raised were ultimately addressed, the interactions left me feeling uncomfortable rather than reassured. My son came home with other children's' diapers and clothes on many occasions. There was so much disorganization. The owner monitors the comments of parents on private Facebook groups and is retaliatory towards them when they post anything critical. You will see this on their responses to critical reviews online as well. She sent out weekly emails reprimanding all parents for the actions of a few. I paid for an extra hour of care each day and came on time, often earlier than I needed to, but I still received these emails reprimanding everyone in the class. There was noticeable staff turnover, including two directors within one year. One departing director communicated to parents via email that the work environment was challenging, which understandably raised concerns among families. Some teachers appeared inexperienced and were frequently on their phones during pickup times, often requiring me to get their attention. While the teachers were kind to my child and did a good job teaching him, this was concerning. Information shared in the app was occasionally inaccurate (for example, meals reported as fully eaten when food was returned mostly untouched). The daycare itself is very small and lacks enough of a large open play space which is concerning, especially in the winter time. Parents were not allowed to enter classrooms to drop off or pick up their children. A friend of mine in town shared with me that her twin girls were coming home with bite marks on them and the owner denied that anyone was biting them and refused to allow them to look at the camera to see what happened. The communication style and leadership environment significantly impacted our comfort level as parents and ultimately led to our decision to leave. I am sharing this review to provide honest, respectful feedback based on our experience. I have noticed that some critical reviews appear to have been removed in the past. My intention is not to discourage others, but to offer transparency and encourage continued improvement.

If i could i woild have given 0 stars, they dont deserve any at all. Bery rude, kids learn nothing…read moreu qualified teachers. Very disappointed.

The Learning Experience - River Vale

The Learning Experience - River Vale

(8 reviews)

TLE RiverVale has been a wonderful experience for our children. The staff are incredibly caring and…read moreattentive, creating a warm and nurturing environment. The educational activities are engaging and age-appropriate, fostering both social and cognitive development. We're grateful to have found such a supportive daycare that our children look forward to attending every day! Ricardo Ferreira

Where do I start...My child started TLE river vale in September 2023. After rave reviews from…read morefriends whose children attend at other locations, we hoped to have the same experience. Upon our tour we were sold on nutritious meals, small intimate classrooms, clean environment, and caring staff. We were extremely misled by TLE. The first few months put our minds at ease with the access of the TLE app. This told a story of our child thriving, eating every meal and participating in activities. We came to find out the app was extremely inaccurate. Upon speaking with the teachers we were told our child wasn't eating at all after we've been lied to for months about our child's eating via the app. Not only was this extremely irresponsible of TLE but this was also neglectful to not tell us that he was going days without eating and posting photos "to show face". My child started with 12 children in the class in September. Currently the class has 16-18 children which is extremely unsafe! It is impossible for a class that size to be properly cared for with the number of teachers provided. When it comes to a clean environment TLE is NOT the place. There have been multiple instances at pick up where these is a mess of food left on the tables from earlier lunch. While I know kids are messy, my child would come back from school filthy which I'm sure contributed to the amount of urgent care and sick visits monthly. The teachers were very nice I felt bad they were dealing with limited resources and staff. Which makes the teacher turnaround at this center believable. Overall There were many occasions where my child was dropped off later in the day and I've seen teachers sitting at the children's table while the kids played on the other side of the room. I am extremely disappointed in this center and how they've handled situations with our family. The lack of receptiveness to our feedback in the past shows the lack of care for anything other than making money off packing these classrooms with kids. Do your research on these chain daycares before enrolling. I certainly will moving forward.

Bell's Little Learners - Mahwah

Bell's Little Learners - Mahwah

(7 reviews)

I'm sharing my personal experience with this daycare so other parents can make an informed…read moredecision. We enrolled under what was clearly labeled a 10-month contract. I was informed at the time that this type of contract is typically offered to teachers; however, the director offered it to us as a courtesy when we were preparing to leave, due to the school's 12-month schedule and lack of a guaranteed September spot if a child is withdrawn for July and August. I was clear with the director that I am not a teacher, and the contract was still offered and signed. Based on vocal and written communication, my understanding was that this agreement allowed my child to be out for July and August while maintaining her enrollment for September. Recently, we were unexpectedly asked to confirm our intentions for the next school year. When I referenced the 10-month contract, I was told someone would follow up with me, which did not happen. I then emailed for clarification. The owner responded by stating that I had misunderstood the agreement, despite the contract and email I had in writing from her outlining what the 10 month contract is. When I said I would need to consult a lawyer if the agreement was not honored, I was told the owner does not deal with "litigious people," and my child was removed from the program in the middle of the school day. Separately, my child reported being hit by another student on multiple occasions. When these concerns were brought to the owner, I was told that my child was lying. There was also an incident where staff commented negatively on my child's lunch, telling her that yogurt was unhealthy, which I found inappropriate. This review reflects my direct experience only. I encourage parents to ask detailed questions, get all agreements in writing, and carefully consider how concerns and disputes are handled before enrolling.

My experience from the start with Bells was wonderful. They are amazing with children during their…read moreacademic and social growth. If you ever leave instructions regarding anything whether it's health or restrictions, they listen and follow everything you provide. They give thorough information, guidelines and plans when it comes to the safety of the children. Communication is very quick and always looking to see how they can help. I would highly recommend this childcare facility.

Lightbridge Academy - preschools - Updated July 2026

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