It is not acceptable for the receptionist who was working at the front desk today 03/20/0223 (not sure she is the owner) to be rude to customers like that. I don't know her name because she never bothered to give me one. I came in with an extreme back pain after having to walk for many days around the city (I am a tourist). She didn't bother look at me and kind of having a "no-can-do" attitude". She has no customer service skills and not sure why she works at a front desk. I tried to schedule an appointment with some massage therapist that I have been doing research about but she insisted on not making it happen. She tried to get me pay for somebody who I haven't not read about. She basically blurred me away from the front desk and think I was below her. Such a horrible experience for my first time being here. If someone has this bad attitude as a rep, I not sure about the management of this business. read more