Problem with purchased item resolved. Very pleased with…read morephysio for both of us. Convenient location and excellent facility.

I have been going to this clinic for years and am impressed every time I go. The staff are very…read moreknowledgeable and will work with each other on each client's therapy needs. The front desk team are so friendly and accommodating - greeting everyone by name and sorting out anything you need. Love this place and can't recommend it enough!

Have been to this clinic for the last year. They are very friendly. They are very helpful. I have…read morenever had an issue at all. If you can't get them on the phone leave a message and they get back to you when they can which is usually around the same time of day or the latest the next day. They diagnosed me with what I thought I had when no other doctor would. And they referred me to someone really great too to do what needs to be done. Highly recommend them 100%

Reviews are true. Getting someone on the phone is close to impossible. You need to call at least 20…read moretimes and hope that someone will pick up. It's the most ridiculous thing ever considering that they DO have a receptionist. They absolutely never ever return any voicemail. I saw Dr. Sue during most of my pregnancy. She is a very compassionate professional but I somehow felt less cared for than at Riley maternity clinic. She was also supposed to call to check on me after the delivery and never did. I know they get very busy but unsure why they would tell you that if they simply don't call. That clinic sounds a little like a walk-in clinic where they are very professional when you are there but forget about you the moment you leave the clinic. They also tell you that you can call or send them an email with any question you may have but won't ever pick up or respond to emails... I'll say go with Riley's instead.

Massage therapist NOT an RMT and not accredited by insurance - be prepared to pay out of pocket…read more When booking a massage, I specifically asked if the massage therapist was an RMT so my insurance would cover it. I was told yes. When I submitted the claim, it was rejected - according to Green Shield, she is NOT a registered massage therapist. I contacted Dr for Moms and they already knew this, and offered no apology or recompense. I asked for some form of compensation for the loss, and they have not responded. The massage itself was not great - she didn't seem very knowledgeable about my pregnancy-related condition, no ambiance (music, etc.), and afterwards I felt worse. Go somewhere else!

What a great ambience in the new space (they moved from the Providence building in Varsity in April…read more2016)! Doctors Patti Hort and Shaunessy Keita are the gentlest chiropractors that I know and they can accommodate you if you have an emergency (I injured my lower back two weeks ago and I was able to see Dr. Keita the next day). The reception desk often gets swamped by patients waiting to pay/make appointments, so trying to get a hold of them by phone can be a challenge. However, the receptionists are very efficient and will return your call as soon as possible.

Logan Gerwing ruined my life! The day I stepped in into Peak Health &Performance Logan Gerwing's…read moreoffice will always be marked as a 'black' day in my family's calendar. The lacrosse ball exercise he gave me for my back that I followed to a tee, caused me devastating harm and injuries. Since that day, 15 months ago, my back is in excruciating pain and can't heal. Also, after that exercise, I have difficulty standing and sitting. There is no more such a thing as a good night sleep in my vocabulary because laying down hurts - hurts a lot. I feel like I am half-human now. I have been seeing many Alberta Health practitioners since and no one can understand what is happening and how to help me recover. The one message that I received from Alberta Health rehabilitation professionals is clear - first of all, I should've never been given such an exercise considering my condition and secondly, if given such an exercise, it should be started in standing by the wall position and just for some 20 seconds. Pain clinic's Kinesiologist couldn't believe what happened. He said that everything over a minute of lacrosse ball is for professional athletes, who compete, in the best shape of heir lives and with years of practice. Another spine doctor, with 44 years of experience, said that considering my condition, this would be 'the worst idea he can imagine to be suggested.' When I came back to Peak Health & Performance to address this with Logan Gerwing, while I was waiting in a hallway, he passed me multiple times as I don't exist and am a piece of furniture. It looked that he knew, from my message left for him with a front desk, that he caused me harm and tried to completely ignore my presence while I was waiting, until I just had no choice as to step in front of him to make my appearance as obvious as it couldn't as it can be. Team leader, Evan Durnin was present that day also, and didn't make any effort to step in. I was shocked! During my long career in management, as soon as there was a customer service concern, I would always jump in to help assist my staff member and make sure that I have the issue resolved. The worst part is that I already was legs-down paralyzed once in my lifetime and fought back to a complete recovery. Since then, I valued my health so much that I had no bad habits and no contact sports, and my family and my community is shocked that my life was ruined by medical professional! My father requires a heart surgery and my mother-in-law needs treatment for her not to lose her legs. I was up for a promotion after working hard for last 16 years and, now instead of having a chance to save my relatives lives, being able to support their treatments, I am off-work, at my worst health and financial situation ever, after stepping into Logan Gerwing's office. It looks that the only help I can get now is from a place like a Mayo clinic that I can't afford and will have to launch a GodFundMe campaign to support my trip. In this case I will have to let millions of my social media viewers aware of my situation and this experience. My family and community is shocked from seeing how harmful chiropractic can be and how one visit can ruin lives of the whole family! I am contacting World Federation of Chiropractic Secretariat to have this situation addressed and hopefully they can guide me to a recovery (if its possible).

I have been going here for a year seeing Evan as my Chiro and a few of the RMTs. I would recommend…read morethis place to anyone and everyone! I believe they also have physio there. I haven't been through a severe accident or sports injury myself so can't speak to that, but have dealt with chronic pain in my lower back, shoulders and neck throughout most of my adult life. I've also developed a knee issue over the last couple years. Evan's chiropractic work, ART, and acupuncture have worked magic that I didn't see with the other couple of chiros I've seen. This practice has a great philosophy with longer and fewer appointments that are followed prescribed exercise and stretching regimens by email. They don't try and hook you into as many appointments as possible like some practices do. They want to make you better, not make you spend stupid amounts of money. The RMTs similarly take a holistic approach and are happy to provide advice on stretches and exercises. They listen to your needs and are equipped with different methods of treatment if you so desire. For example, cupping. Very easy administrative processes and you can book online, in person or by phone. Since I'm with Green Shield, I don't even have to make a payment since its all done automatically and the receipt is emailed. No fuss is much appreciated! Friendly and knowledgeable staff! If youre looking for a new chiro or some good massage, check them out!

I dont understand the negative reviews. I have been coming here for years and this place is awesome…read morefree parking underground Super clean. Camille gives the best relaxing massages anywhere. The reception staff are excellent with insurance etc

STAY FAR AWAY! This place likes to participate in false advertisement and their actual services do…read morenot match their website. When called out on it they say they will change their website and offer a 50% discount for a future service AFTER already ripping you off for the first service knowing you are from out of town and can not use a future discount. We gave them a chance to make it right but they refuse. HORRIBLE EXPERIENCE!!!

I've gone here twice over the last few years. Maureen has exceptional knowledge and…read moreprofessionalism. I find the fees to be reasonable for her level of experience, the atmosphere welcoming and professional. Private treatment room. Great results and education. Only problem: I have left voicemails a couple of times that were never returned. Most businesses would return phone calls within 1-2 business days.

Dr Tony takes the time to make us comfortable and performs a great full spinal adjustment. As…read moresomeone who has been seeing chiropractors my whole life, I highly recommend Dr Tony as a professional and friendly doctor.

Great place to get Chiropractic work and massages. I love that they do direct billing for Merit…read moreInsurance as well. Tony is very professional and he doesn't pressure anyone to come in for repeat visits, it's always my own decision. Since I started going here, my husband goes now, and we recommend this to our friends looking for friendly, no pressure chiropractic service!

My husband and I have been going here for quite some time, and we are big fans of Dr. Sheppard…read more We've been to other chiropractors in the past and have been less than satisfied. Unlike the past chiropractors, Dr. Sheppard invests time with each patient and really works with each person to help them reach their goals. We both leave feeling better than we did when we walked in the door, and we are pleased with our progress. The office also provides massage therapy as well as acupuncture, so all of your needs in regards to back pain can be met all in the same place. If you're looking for a new chiropractor, Thrive Health Centers is worth a try.

I used to see Dr. D. before he sold the practice to Dr. Sheppard & he is a great Chiropractor also…read moreso a good person took over. I've been seeing him for years now & my body feels good afterwards. I have multiple incurable health problems & it helps me survive them better than without. Thank you, Dr. Sheppard.