This is at least my third round of physical therapy with the Cortland Office and, as usual, they…read morewere awesome! Very flexible with their appointments and attentive to my rehab needs (this is the second ACL reconstruction I have rehabbed with them). Bobby pushed me to do more than I thought I could and the rest of the staff was fantastic. On the other hand, their billing department needs to get it together! I paid my co-pay EVERY time I was in the office, they billed my insurance company quickly, and they paid Action without any issues. Problem is, I met my Out-of-Pocket maximum and now they owe me money! After a month of dealing with this (and they agree they owe me the money) I'm now fed up! Especially since they have sent me TWO bills saying I owe them money! (I posted this comment on their FaceBook page and it was promptly deleted!) Bottom line, LOVE THE THERAPY STAFF but be sure you keep track of your insurance payments! Don't pay the bills until you compare to the Explanation of Benefits!

Dr Mehta stepped in and personally took over. He didn't remove my medication but changed it…read more This is an update to previous review left.​​

Don't disagree with the doctor. I'm constantly debating with the doctors that they don't understand…read moremy case. I was paralyzed 3&1/2 years ago BUUUUUT I'm learning to walk again and no one has experience treating a case like mine. I've been on every mental health drug there is and I'm suffering from horrible pain. I've had 30 screws put into my back, I'm missing 4 vertebrae but got a 5" titanium block where the vertebrae USED TO BE oh and the twpo 20" rods, two mounts and 8 more screws don't qualify me for pain management. I was hassled every time I requested a referral for pain management. last time I was asked "what about all the other referrals?" they didn't take my insurance is the answer but I'm the jerk for getting frustrated with all the BS. I disagreed that I needed mental health support because this all started in 2017 and EVERY DOCTOR HAS NO EXPERIENCE WITH A CASE LIKE MINE BUT KNEW MORE THAN ME ABOUT WHAT I WAS FEELING WEATHER THIS PRACTICE OR PAIN MANAGEMENT. I can walk with proper pain management but they don't care enough about me to help that happen. take your chances

I highly recommend Dr Houk and Shenango Spine Center! I was having severe pain in my lower back and…read morehip. Dr Houk's knowledge and treatment plan helped alleviate the pain. The staff is excellent as well! Dr Houk is very compassionate and it's clear that he really cares about his patients! Highly recommend!!

Went through the IOP and Aftercare programs following a very difficult experience at the Rush Blvd…read moreinpatient facility. Fortunately I had a capable, kind, and engaging counselor throughout this process and I was able to live my life between sessions, then report my progress and experiences in our group sessions. I thoroughly enjoyed the process and my freedom to take my recovery into my own hands and pursue the paths that make the most sense to me. I received a great deal of encouragement as well as a good amount of constructive activities to work on / present to my peers. The office staff and case manager were simply wonderful to work with, and when I successfully graduated from the Aftercare program, they sent me off with a warm goodbye and lots of encouragement. They're certainly doing something right over there and truth be told, I almost miss the process. Very empowering and a very helpful step in my overall recovery! I still continue to do what works for me in a program of my choice, am flourishing in my personal and professional life, and I can't appreciate enough the fact that I was given room to grow without needing permission to do so, or to follow prescriptive pathways in my recovery. Beautifully done, from beginning to end. I appreciate you!

My wife and her family for years have been going to Mt. Jackson Chiropractic and if I needed to see…read moreone it has to be here. The staff is great and Dr. Dave is an amazing chiropractor. For years I have been dealing with chronic pain in my back from an accident and after seeing him I always feel 10 times better. I recommend him to anyone in the area because he is one of the best ones I have ever went to and his staff is top notch.

Very good great doctor works well with costumers very friendly and made a horrible experience a…read morepleasant

Their rehab dept is great! Michelle was my OT and she was…read moreamazing. Extremely knowledgeable and caring.

If I could leave negative stars, the secretary, there is completely rude. She actually turned me…read moredown for being 5 to 10 minutes late for my appointment granted this was the day after I left emergency room with a broken collarbone for cracked ribs and cracked sternum . I then called and set up my appt with this not nice person on the phone mind you I was a little out of it due to the accident I then got a hold of the receptionist and she set me up with a date and a time. Tell me it was 11 o'clock but try to be there by 10:30 which I didn't recall that and the next day when they sent me a confirmation confirming my appointment saying 11 o'clock like I must've mest that up so I went then about 10 min after 11 I couldn't get a shirt on nor my pants I was trying to get there with out anyone helping me that's when receptionist started yelling, she was yelling at me, telling me that I had to reschedule my appointment because she told me the day before, when I was still out of it from the accident.i was going to have tobe there half an hour early to fill out paperwork and I lost it for a min and raised my voice I then got control of my self and rescheduled make sure that my insurance was good and then told her what kind of insurance I had for the 3 rd time so then we rescheduled. I waited additional three days and then she turned me away and said my insurance was not excepted there, but the hospital emergency room referred me to this doctor, knowing my insurance and the except my work United healthcare well I hope your insurance is up to date I am calling my attorney if you caused me to have to get surgery please go somewhere where the front desk don't have horns

Very caring staff, knowledgeable, and able to get me in quickly for treatment! I've been to other…read morephysical therapy places in the past, and this one is top tier! Highly recommend!