What an amazing group of people here. I have a homeowners policy with them and during the storm we…read morehad last week my home was flooded. I took many photos of the damages about 150 photos. Had problems uploading it to the app. So Nigel help me upload every single one with no problem. I'm not as tech savvy as these youngsters but I'm glad to have this office as my insurance agency. They even have snacks,water and even have working a.c.

Great please to visit and obtain a quote, staff is always welcoming and the entire staff is always…read morevery helpful and kind. Dont forget to grab snack while you're there. Office environment is COVID Ready very spacious and clean.

My final answer: MetLife's Customer Service makes mistakes, but, at least in this case, they did…read morethe right thing: MetLife Customer Service called me today. After reviewing my phone calls with the MetLife Customer Service Reps regarding the policy cancellation issue (see previous review), MetLife decided they were going to give me a refund even though I didn't want one. What I really wanted is for MetLife to make this form clearer. I was told by Angela, in Customer Service, that a change to the form is in the works AND they are processing a refund. Thank you very much for taking the time to reconsider this situation.

I am taking the time to post directly to your page due to the 4 now 5 month process that it has…read moretaken to close out my case for my moms recent passing. This has been unbelievably unfair and I have had to make due with what I have to pay bills in protection of my sisters in there home as well as mine. They are both minors and cannot fend for themselves. My mom passed in June this year unexpectedly with a cancer diagnosis and this whole medical examiner crap is taking way too long. My mom had a full medical screening to obtain this darn policy to have as a backup and sadly now it had to be used. I have been under so much stress trying to get this all resolved. I have had to go to court to get guardianship of my sisters and continue the gift of divorce with my father to protect my sisters. So yes court fees have been apart of my life as well. I will never refer your company as a life insurance company to anyone ever going forward. I'm ashamed that this massive company has put me through so much grief and stress during this time and still had no resolution and when it will all end. All you keep doing is asking for a copy of her death certificate that I have sent multiple times since June 2016.

i have spoken to Chi and Sal on several occasions and they are very easy to work with thank you…read moreguys and also thankyou for saving me money

Regarding my interview with Agent Buerano for the entry-level position: her demeanor was remarkably…read morecondescending and unprofessional. It is unacceptable for a recruiter to act with such a "high horse" attitude toward candidates, especially those applying for entry-level roles. This experience was entirely negative, and I wouldn't recommend it unless you're looking to feel belittled after an interview. Good luck. Oh, and her staff makes sure to delete any negative commentary on her Google reviews, which is completely unethical, forcing their customers to leave a five-star review.

Carmelo and his team are wonderful! I have been going to them for about 5 years now and they have…read morenever stared me wrong! I would recommend them to everyone on Staten Island.

Who knew I could have all of my insurance needs met under one roof??? NYC Business Group handles it…read moreall! They help you understand every detail so you can make the right choice. I know I'm in good hands with this company. Will recommend to others!

This is a case of BUYER BEWARE. Our experience with the Carl Puma agency initially started out on a…read morepositive note, but that is no longer the case. We are extremely dissatisfied with their service. With no patience to properly explain or discuss options, this agency is intent on forcing you into a corner and taking as much money from your pocket as possible, without providing you with adequate solutions to your needs. Because of their rushed telephone conversations which are usually timed perfectly (they call you up the day before your insurance renewal date in order to discuss options), we feel that we have been completely taken for a ride. Every time we tried to present a new option or new question, the resounding answer from Puma was "no, its not possible". They are relentless in rushing your decision and inadequate when it comes to answering questions. This agency is also not efficient with replying to emails or dealing with any problems that may arise AFTER you have agreed to their terms. Much of this is our own fault for dealing with a broker instead of the provider directly. Now we are truly paying the price for trusting these people. My advice is to go directly to your insurance provider and not waste time with agencies or brokers.