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Santa Cruz, CA

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8 years ago

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People searched for Summer Camps 108 times last month within 15 miles of this business.

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Bike Dojo - This was our conversation and after this he tells me I have old policy and doesn't reply to any question after that.

Bike Dojo

3.7(27 reviews)
1.8 mi

Kids Dojo is an amazing program! My son has been fortunate enough to attend the camp in Santa Cruz…read moretwo summers in a row and he had the time of his life. He has come home a more confident rider and human. The Coaches are awesome and great examples for the kiddos and the Director, Rob deeply cares and is in it to make a difference in the lives of kids. Appreciate you all!!!

I would give them zero stars if I could. The whole experience of dealing with the person incharge -…read moreRob was extremely disappointing. I had to cancel my camp reservation due to unforeseen circumstances and I decided to give him a call. I hear a lot of things from him along with store credit and send me an email. I sent him an email and never received a reply. I call him again after a week and he doesn't remember anything so I go through the whole situation again. He tells me to wait again. Then I message him the next day that I need a reply soon, that's when he texts me and says that there is no refund after 30 days and he can only give me store credit for future camps (I had emailed him 20 days prior). I send him the screen shot of his refund policy and tell him that he is contradicting it, that's when he tells me I have the old policy and after looking at it he'll return me 50%. I was just surprised and asked him what he meant by the old policy because I had just booked the camp in May and cancelling in June, to which he doesn't reply anything. Being a busy mom, it was a hassle to talk to this guy Rob especially because he doesn't care for others time and doesn't even care to reply back most of the time. I caution other parents to be wary of dealing with this guy Rob , as his priority seems to be extracting money rather than providing quality experience to people sending their kids to the camp. I am happy not to be sending my son under his guidance for anything after this experience. God knows he would be teaching the kids how to cheat and lie to your parents as well.

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Bike Dojo
Bike Dojo
Bike Dojo - Max (Trainer), Rob (Owner), Claire (Trainer) at the Project B.I.K.E. Holiday bike giveaway.

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Max (Trainer), Rob (Owner), Claire (Trainer) at the Project B.I.K.E. Holiday bike giveaway.

Life Lab - summer_camps - Updated November 2026

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