I have never been treated with such disrespect as with this company. I was a patient of Dr Gan and he was nice enough. My counseling was done at Lansdale, but they don't have their own page, but they are controlled by Paoli. I went through an intake. Ted, the intake guy, seemed rushed and anxious, and set off my nerves from the start. I was assigned to Karen Starner who was rigid and almost inhuman. I was warned by my wife not to go there. It irritates me when she is right. Did find a decent counselor right down the street. read more

Very happy w practice. Have been w them for years! Hope Jann has been wonderful for medication monitoring, w holistic approach & took a truly caring interest in me. Had to leave b/c LCS doesn't take Medicare. Had a good relationship w Linda (now retired) tho the new computer system has her spending too much time on it during my appointments the last year. SMS in Exton read more

Do NOT use this practice. I had 1 appointment in July 2019. I wasn't thrilled with the counselor so I didn't go back. BUT, at the time of my appointment I paid my copay with my CC. In March of 2020 I received a bill for my copay, I called and mailed a copy of my CC statement showing I paid that bill. Since then I've received monthly bills, despite my repeated calls and unanswered emails. This place is a scam. AVOID! read more

I would like to give them a zero because they would drop me as a client multiple times without notification. The psychiatrist will not see you if you are more than 7 minutes late or haven't been to therapy in a month. These regulations kept me from receiving care when I am doing better. The people at the front desk manning the phones were rude and incompetent. I have going here for about 2 years now and the quality of service has only gotten worse. I never write reviews but this needed to be said. Please look elsewhere for mental health help. read more

I too would give this entire outfit a zero if I could. The organization is beyond unorganized. The "therapist" that I saw literally filled out forms on her computer my entire first visit and then submitted for my copay amount once I left after I had already paid in cash. Paid in cash for nothing, that is. She kept saying, well when we really start we'll talk more about that. UM! I'm here RIGHT NOW and obviously need actual talk therapy! These people give their entire profession a bad name. Do not go here. read more

WORST COMPANY EVER!!! If you have any mental health issue stay far away. This place bills you for services you have already paid for. Not to mention their billing department is full of rude people. read more

I agree with all the previous reviews. I feel they are only after my money. In fact the first time i went here that's what the therapist told me when my first visit ended " now it's time to pay since that's what i do this for". And she laughed at me a couple times after i answered questions she asked. Her office had toys all over it and dirt on the floor. Someone who can't take that seriously can't take what they do seriously. read more

I've been going here for quite a while and really enjoy my therapist and have been getting a ton of help. I go to the place on Russel Rd in Paoli. read more

Horrible scheduling service. 1st therapist kept having to reschedule. So frustrating, left therapy. Now tried again with new therapist and they made my appointment for a year ago so I wasn't on the books. How can they call themselves a counseling program? So unprofessional and unreliable. read more

I would stay away from life counseling services group. The psychologists are nice, but really learning on the job. The worst part about this group is their psychiatrists, I saw one in Jenkintown, PA. It was a very bad experience and he misdiagnosed me. When I called to ask a question about the medication, I was told I had to book an appointment. I just had a simple question, but no you can't contact. I would advise anyone who needs help to have the strength to find a psychologist you can work with and then find a psychiatrist. Don't get sucked into these all in one shops, it doesn't help and in the long run their just there for a paycheck. Find professionals that genuinely care about you and getting you better. And if a psychiatrist tells you, "just wait" "just wait", when you know a medication isn't working...have the strength to keep looking for new help. And always look to God for guidance and strength! read more

This is my 1st review on Yelp! For anything. I Do Not recommend the Psychiatry Department at Life Counseling Services. The process is horrendous and unimpressed with Dr. Katz. To make an appointment with a Psychiatrist for ADD/anxiety evaluation, you must first be seen by a therapist before an appointment can be set in Psychiatry. It takes time to schedule that appointment. After seen by initial therapist, you must continue with their therapist to make appointment with Psychiatry. The appointments are minimum 6 weeks out. My son had an anxiety attack and couldn't get an appointment to see Psychiatrist for over 2 and a half months. I continually called office to check on cancellations and availability to move appointment up. Nothing ever!! I was willing to go to any Life Counseling location and said there was only a few MD's that schedule young adults. The appointment was scheduled today. I called yesterday to see if I needed to complete paper work because there was nothing on their website. I was told no. I thought the woman said the appointment was 9:10am. At no time did any one state it was an hour long appointment. Granted we were late due to traffic from "tree cutting" road workers and arrived at 9:20am. There was a line of 4 people for reception check in with no sign-in sheet. When it was my time in line at approximately 9:25am , I was told my son would not be seen. After approx 3 months of waiting, we were turned away!! I couldn't believe it. I suggested to condense the appointment if necessary. Dr. Katz came out and brought us into her office listening to my frustration and tears in my eyes. She was Not going to accommodate us!!! She said she was moving to Haverford location implying that I would probably want to schedule an appointment with another one. I said what difference does that make that she was moving to Haverford, that it takes months to get appointments, and she offered to recommend some Psychiatrists out of pocket to get an quicker appointment. No Thank you!!!!!! I Do Not recommend Dr. Katz nor Psychiatry department!!!! Will not be returning!! read more

Please do not send your love one to Life Counseling in Radnor, Pa. My daughter ended up in the hospital after their misdiagnosis two times.

If I could give this place a 0 Star rating, I would. I have been a patient here for a decade, shame on me. At one time my son was also a patient unless I realized I couldn't in good conscience continue to have him treated here. The psychiatrists are fine, mine in particular is decent, but it in no way makes up for the complete lack of organization or lack of compassion on behalf of the office itself. During my time at Life Counseling all of the following have happened to me, some of which are illegal I believe: I have been mailed confidential medical information about a minor who I have never met because we happen to have the same last name. The office staff refused to let me use the phone to call my husband when my car ran out of gas because it would tie up their lines. Every call from my pharmacy has been deleted without them listening to it (thank God I have a great pharmacy who helped me out). I received a letter threatening to discontinue my son's psychiatric treatment ( I.e his medicine) if he did not start seeing a therapist through their company. After 10+ years as a patient I also received the same letter. When I inquired about sending a letter like this to an 11 year old they said the letters were not supposed to go to minors but they had no way to screen them out. For a while, my son saw a psychiatrist who could not remember that he uses his middle name. He called him the wrong name every, single time we went in until he was mysteriously transferred. They will sometimes call you to remind you of an appointment, but only sporadically, so what's the point really? Other times however, they won't call you because they don't know you have an appointment even though you have a card with the date from the office. They automatically delete every call from a pharmacy because it ties up their voicemail. Last week I took a half day off work for my appointment and they cancelled my appointment that morning. I just spent 40 minutes on hold trying to get it rescheduled but no one answered. I called the main office and asked to leave a message for the psychiatrist, again I was never connected. I was referred to the office manager, no answer. And this is typical, not an exception. If you value your time at all and feel that a company that claims to offer Christian counseling should treat people with dignity and respect - GO SOMEWHERE ELSE. read more