Showed up here due to a CPP issues. I was surprised on the wait. Holy Moly 4 hours. It was crazy…read more After waiting for 30 min, I decided to walk in and ask if I can just drop my document instead of waiting. I went inside and I found a drop box. They should have put a sign about a drop box inside instead of having people waiting in line for no reason. I was in the line for 30 mins and it didn't even move an inch. I looked inside and there were only 2 people working and over 30 parties waiting. I was talking to a lady and apparently, she was at the Service Canada the day before and she showed up at 1pm and they cut the line at 4 pm. People were angry according to her. Also note that no free parking here. This was crazy. I feel that more signage could make it more clear that there is a drop box available. They don't take emails or fax. I called the lady and said the other option is to mail the documents in. Unfortunately, they lost my documents. I am not sure if it arrived and it wasn't processed or it was actually lost by mail or lost by them. It is so disorganized here. I can see lots of unhappy people. There used to be a receptionist but I guess they laid the receptionist off. Having the receptionist would be helpful because they can either make you wait till you turn by giving you a ticket or receiving documents. This was so unproductive.

Really good experience. Came here at 8:50 and was done with my new SIN application after about 25…read moreminutes. The employees were very kind and the procedure was easy. Recommend going there

Burnaby City Hall is huge. They even have a cafeteria inside the building. Most people pay property…read moretaxes online or at the bank. There is 2 hours free parking onsite along with street parking. Burnaby City Hall is also located right beside the police station.

Out for a morning drive and lunch Sunday. Dropped off some property tax forms at 'Burnaby City…read moreHall'. For us, a very 'quick & easy', no parking, and no waiting process. We used the 'Drop Box' setup (available 24/7), located just outside the parking lot, accessed via the drive by roadway into, and in front of City Hall's main entrance. Nice setup!!

I went two days in a row and both times received great customer service from two different…read moreemployees. They were offering free reflectant wrist bands and candy. I also love that they have a recycling program for glasses and batteries.

Last Monday Nov 10 I called Coty of New Westminster to…read morereport this looses cable hanging low on the street of Ewen Avenue acroos out store Epic Grill Silogs I reported the hazardous cable as it poses danger and risk to the public and commuters Thank You City of New Westminister for the quick and great response wonderful work done in fixing the problem Haning was gone and no more danger to the public Sincerely Dorothy de Leon Epic Grill Silogs 538 Ewen Avenue New Westminster

Public Works Operations Richmond Office in 5599 Lynas Lane V7C5B2. Open House today 10 am - 3 pm…read more It was quite an annual event for the community. It's cater for the public with free entry and no charge parking, good for families to participate.....

What a crock. I know that there will be others who will eventually post here and agree or disagree…read more What I'm writing is not so much a vent, but a constructive criti....nope, it's a vent. Parking meters in Richmond and their metermaids. How is it that when I park a car, enter restaurant to get change for the meter and then come out and find a ticket on my windseild? Another incident and another and another. Not all by me of course, but boy are they ruthless. Seems like they weren't able to gouge the taxpayers enough that they need to take more money for having to redo No 3 road numerous times for nothing and then decide on the transit Canada line. Putting up the giant oval ice rink that is now losing money and so they have to charge for parking in their archaic designed parking lot. yeah, so it's a vent. Sorry, but I sure wish they would come up with a cellular payment option like they have in Vancouver. Yay to Vancouver for that! Boo to Richmond for not. Too bad there is no refund here. Can I do a recall on the government?

Not sure what to say about Service Canada. Precovid, it was not so bad. I showed up and I saw a…read morelong long long line up out the door. I was told that if you are standing here, it will take 4+ hours and given the time I showed up, I will very likely not make it inside before the close. Service Canada has became so chaotic now. I don't recommend showing up unless you really needed to get an issue resolved in 2022. I will wait till all the Covid backlogs are done before going back maybe 2023 or 2024. My issue is an error that they made and can be corrected anytime. If you ask me why did I not mail my issue in? Did that and it was lost.

Every Service Canada location could learn a thing from the winners at the Kingsway location in…read moreVancouver BC. Specifically Loariane, Angie, Bupinder. These folks went above and beyond and their energy level especially first thing in the moment makes me a proud Canadian served by a strong governmen. Well done!

Heard about this location from my friends. Thank goodness they opened this centre. When I applied…read morefor NEXUS a few months ago, the Dunsmuir and YVR locations were COMPLETELY full for the next 6 months, and the Blaine location didn't have anything for the next 5 months. Meanwhile, the wait list here is less than 2 weeks! If you live anywhere closer than Surrey, you want to apply here. Bar none. Parking here is pretty horrendous though - you probably want to take public transit in. The centre supposedly opens at 0800, but the doors didn't open until 0805 or so. Even though I had a 0800 appointment, after the wait and all, I didn't get my 1st interview until 0830, and wasn't finished until 0915. Something to keep in mind. They give you a numbered card before sending you to the waiting area. Red for Canada, blue for USA. Nice and easy. The officers (both Canadian and American) were very cordial and professional - special mention here. I don't think I've dealt with nicer border guards anywhere else. They supposedly have the iris scan option here, but the agent told me they couldn't do it for me for some reason. This is not required unless you also want to use NEXUS when travelling by air. The US agent did also mention that they're moving away from that and towards using only fingerprints (which they do here) though. In terms of paperwork, they only looked at my driver's licence, proof of citizenship, and passport. Interestingly enough, they never asked me for my birth certificate or medical card, even though the letter I received from them instructed me to bring them. Overall, the experience was a lot more pleasant than I expected. I would recommend this location.

From the news I have heard, this centre is just temporary til the end of April possible, but I am…read morenot too sure. My gf and I both signed up online for Nexus and got an appointment within a month at this location and once we got there it was a little intimidating but overall it was a great experience. The officers were a bit strict, as they are at the border but it was expected...so as long as you know that beforehand you'll be fine. The layout is very small and looks like the passport office in Richmond and the whole process took only 15-20 minutes which was perfect. They only do the finger prints at this location, but we were told that we could drop in anytime without notice at the YVR Nexus office to get our Retina scans done so we will be doing that as soon as we get our cards in the mail ( which they said takes about 10 days) Overall it was an easy and painless process and I would recommend anyone to go here before they close it down.

New city hall looks gorgeous I must say…read more There's parking underground, pay by machine by entering your vehicle plate number. There are some hourly rates or it's $7.00 CAD all day. If you're leaving after 5 PM, make sure you ask the guard to buzz you out if you're going down the elevator to the underground parking.

One of the more quaint City Hall buildings. Not sure how long they've been there, but I'm guessing…read moreit's not too long, as I was given a different (incorrect) address several times on Google. Parking is available on Knowle Street. The inside actually has a small museum section, where one can learn about the history of the City. Being a municipal building, I'm sure the washrooms are nice too, but didn't use them. The receptionist was friendly (both on the phone and in person), and in both cases directed me to the correct counter. The other staff were friendly and quick too. I was in and out in minutes.

If you ever need a washroom jam in the area, this is it as not many hotels here…read more But kidding aside, I also dropped in to ask the bylaws dept on the left side, and lady fortunately said my Vancouver commercial plates are good to park in the commercial lanes. I don't take chances lol when it comes to $50 tickets which to me, is steak money. A much smaller city hall for obvious reasons; when you walk in, love the glass doors, you can only turn left or right, as per pic. But it really is nice, with the First Nations theme going on the reception area. Clean washrooms on the right; a bit high school like, with that type of tiling.