If you buy VIP tickets, be prepared to not be able to sit in the seat you paid for during the VIP experience. We recently saw Marty Stuart and he was great. However, if you ask a question or inquire as to why you didn't get what you paid for, they'll block you and / or harass you via PM then block you. We did ask why people were in our seats and what we could do about it. We were told "it didn't matter" where people sat, even though our tickets clearly were printed with our seat #'s. So much for paying extra for the VIP experience! Also, I inquired as to why other local bands don't get a chance to open for big acts, and was told the band that has done this (Co.Townes) "auditioned" for the gig. WHAT? The show was announced and the opener listed alongside the main act. There was NO open call for any band to audition. WHY? I'm guessing because one of the musicians is employed by the Struther's. We were in a group of 8 and 4 of us got shafted. Also, we saw the Gin Blossom's in 2021, same BS happened with the VIP experience. I did call before the ticket purchase this time and was told we could sit in our purchased seats. So, it wasn't like I was trying to lose out on $ or have another bad experience. And, during the Gin Blossom's show people from the balcony came down STANDING in the aisles, to where we had to actually stand up to see. I'm disabled and unable to stand for long periods of time. We actually had to leave because we could not see. The only plus was that the one girl at the box office was nice, as well as the security and ushers. I've contacted the local TV stations and one is going to do an investigative report on the operations of this place. I almost cannot wait. read more