Kirsten is a awesome agent and a pleasure to deal with, she saved me a lot of money on my…read morehomeowners and car insurance.

Kirsten is so helpful and down to earth. She was very thorough and patient answering my endless…read morequestions to compare auto insurance pricing. Thank you, Koza Insurance!

Failed to pick up the phone during business hours, and didn't return my call even after sending an…read moreemail followed by leaving a voicemail. I went with an alternative agent who communicates with their potential clients

She was very quick withy the Quotes! I recommend her for the best quoted and quick quotes for your…read morenext vehicle! Thank you Erica!!

They're gonna hang up in your face because they don't know what how to do insurance. waste of time…read moreof you ask me

I discovered Eagle Rock while searching for a new insurance company for home and auto, and I was…read morelucky to find Eagle Rock just a few blocks from my home. They're a small agency with a focus on customer service that I'd never seen before. They found me excellent policies, and when the great flood of 2014 hit the area, they had an adjuster on scene within a few days.

Agent quit. We were not notified. Met with new agent. Our square footage was not correct...300…read moresquare feet too low. Shectold me that was okay, but raised the home value. We have 2.5 baths. Listed as 2. I ended up keeping carrier, but changed to another agent.

You can never get hold of a live person. They tell you they will call back but NEVER do. You…read morethink they don't need or want your business.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

My previous insurance provider wasn't renewing my homeowner's insurance policy. I contacted a dozen…read moreother agents and providers, but no one would (or could) help me. I finally got a hold of Noah Raitz from PKIG. He listened to my story and was able to find the perfect provider for me. He also showed me how I was under-insured in a couple of aspects on both my homeowner's and auto policies. I thought for sure I would be paying significantly more for my new policies since I would be getting better coverage, but he somehow managed to bundle them and wave a magic wand or something to get me LOWER payments! I am so happy and grateful! I am telling everyone I know about Noah and PKIG!

KirstenDenise And The Team Are Truly Awesome They Truly Care About Your Needs And Will Go Above And…read moreBeyond To Give You Amazing Service I Worked With Denise I Felt Like Family This Is What Taking Care Of Business Should Always Look And Feel Like They Are The Very Best Part Of StateFarm Like A Good Neighbor This StateFarm Is There...

I worked with Lauren Edwards a this office, and she was really great to work with. She was very…read moredetailed, and was happy to explain, and answer all of my questions. She always responded very quickly, and was very polite, and happy, throughout our entire interaction, all while saving me money on my insurance for my home, and cars. I am very happy to have had the opportunity to work with this office, and feel like I am a member of the State Farm family, not just a policy #.

Been doing business Kimberly Morris and Company for 5yrs or more always take great care of meread more

Friendly and helpful staff that truly care! I'm so glad I found this office because they take the…read moretime to make sure you understand your coverages and are protecting all areas of your life.

I like the convenience of one stop shopping and also almost 95% of the time the insurance is the…read moremost cost effective deal.

Insurance One provided better insurance that I had in the past, at nearly the same value…read more Personally, I'd rather be confident in my coverage rather than trying to cut a couple of dollars off the bottom line. Thanks for the assistance getting me the right coverage I needed.

A+++ Customer service!!…read more They were able to knock down my monthly auto insurance payment by quite a bit!! I highly recommend everyone to at least see if they can save you some money (hint: they probably can!). 10/10 would do business with again and highly recommend Make sure you talk to either Mike or George!

From the owner: Trusted State Farm agent in Southfield, MI offering auto, home, renters, life, and business…read moreinsurance with personalized service and local expertise. Call, stop by or fill out a free quote online. We look forward to welcoming you to the State Farm family!

Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more