I got my policy from the Liberty Mutual 800 National Number not this agency. I am not reviewing them directly. I could not find a way to review them Nationally.
WOW.....Liberty Mutual Auto - Be Advised In states permitted.... (Happened to me in NC). Better Check Prior !!! They will charge you a "Short Rate Fee" for early termination of your policy. "Be Advised" They write their policies for 1-Yr not 6-mo. giving them potential advantage of applying this penalty past 6 months and getting deeper into your wallet.
I added a new car onto my policy and my monthly went from $53 to $181/mo. I had to add the car to drive off the lot...no time to shop. $181 that seemed way high.
The next week I shopped rates and got 2 that were @117/mo. identical coverage. I fired Liberty Mutual for not being competitive. My final invoice was $339....What. They Explained $122 was for coverage on days in the arrears (ok fine I owed for those days) and $217 "Short Rate Fee" WHAT!!! My policy just renewed so they got to apply this fee to 11 months. I currently filed a complaint with the NC Ins Commission to see if this fee is legit, and if so why are they letting them rob us.
So....if you go with Lib Mut and have a coverage change and they move you to the high side of coverage cost and you want to fire them....they will pick your pocket. If they cant be or choose not to be "competitive" you shouldn't pay that price for them. Just Sayin !!!! I'm P.O.'ed read more