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    Liberty Landscape Supply

    2.0 (1 review)
    Open 8:00 am - 4:00 pm

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    8 years ago

    In my opinion they are over priced. Cheaper to go someplace else. The place looks good so I guess that is why for the higher prices.

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    Aqua Pros - Big Green Egg Grill

    Aqua Pros

    2.0(3 reviews)
    1.8 mi

    I'm only sad there isn't a lower rating!. Zero-0- stars! The staff at the Bedford store -- Bob --…read morecouldn't have been more rude to my wife. We purchased a hot tub out of area and brought it to our new home in Huddleston. We contacted Aqua Pros for support around setting up our hot tub and getting the chemicals right. Bob said.- "you want to go and buy the hot tub from somewhere else and then use us". Our intention was to pay for service - Bob quoted three different prices in four minutes - from 50-190 dollars -- for the same service. If he didn't want to do it or doesn't know how or they don't do it- just say that instead of displaying deceptive business practices and blowing off a customer We thought we had purchased the necessary chemicals and were seeking advise -- Bob wouldn't help us unless we bought the chemicals from his store -- where the same chemicals cost significantly more. I don't mind paying a little extra for top quality service, but that involves kindness, support, thoughtfulness, - none of these characteristics were demonstrated at Aqua Pros. My wife doesn't upset easily, but the level of disrespect, sexism, and cultural bias she experienced upset her greatly. I will literally sell my hot tub before buying any product or service from this store. I am certain that Aqua Pros would not condone this type of representation. I am inclined to write this review every day - every one is entitled to a bad day - but this was two days in a row -- kindness is free. If you're having a bad day, you should be more empathetic about the days other are experiencing! Good service costs nothing. My wife's experience is indicative of our society's divide-- no one wants to help those who need it. It would have taken nothing for Bob to answer my wife's questions, be good to a customer, and attempt to earn a long time business relationship - but he choose to be rude and ugly for no reason. Just as I do when I receive good service, I'm going to tell everyone who will listen. I'm going to share this review with corporate and with Bob as soon as I can. I don't even have the words to describe how angry and disappointed I am. I will drive hours and pay triple not to even have to drive by Aqua Pros -- I'd do the same if I were you!

    Please be careful when using this company. When they opened our pool for the season, they left…read moregreasy plugs outside on our wall and didn't fully clean the pool. Also, I believe they are employing deceptive water testing. They told us we would have to put in 11 packages of shock ($100) to get our pool balanced. This after they put in $250 worth of chemicals at the opening! They said it was due to "all the rain" eventhough we hadn't had much. When I took the identical water samples to two other pool stores, their results were different -- each said I only needed three bags of shock. Three identical water samples -- only one store suggested nearly $100 in chemicals. I recommend going to another store to have your water tested.

    Photos
    Aqua Pros - Cooking on the Big Green Egg!

    Cooking on the Big Green Egg!

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    Big Green Egg in Table

    Aqua Pros - Inside of our NEW Bedford, VA showroom!

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    Inside of our NEW Bedford, VA showroom!

    Liberty Landscape Supply - gardening - Updated May 2026

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