Excellent customer service. Helpful in working through complex issues. Generally available to…read moreanswer questions.

The only thing I can say about this bank was that it is a very convenient bank if you are shopping…read morein the area or visiting and you want to get some quick cash. They have a 24 hour ATM which is extremely convenient. There's also handicapped parking right in front of the bank as well as regular parking on the street for a limited time. I believe it said 15 minute parking so that you could use the bank. I love the decorations in the front and because it was Veterans Day the streets were decorated with lots of flags. So nice to see.

they literally close the lobby earlier than 5 every day and as I waited in the drive thru teller…read moreline I watched everyone behind the desk just sit there and talk to each other and giggle when people would walk up to the door and be upset that the lobby was closed 30 mins before they are supposed to. just very weird people working there and not efficient at all.

I have to admit I was thrilled when the mystic charter oak branch opened. Over the past 10-11 years…read moreor so of working with general dynamics electric boat I have taken a liking to charter oak banking. Switching my main checking and savings accounts over as well as adding a mortgage.They have have accounts that are based on multiple financial situations, as well as usage. They also over gold rewards based on that as well! Nothing like being rewarded for putting your money in good hands. Not only that they have a friendly staff at every location and are great to deal with on any given day at any given location. I have banked in Waterford,Dayville, pawcatuck, Groton, and now more so in mystic And I've never had a less than 5 star experience. If you debating on switching banks or looking to just open an account for the first time! Stop in here, you'll be glad you did Cheers