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    Libby's Realty

    1.7 (19 reviews)
    Open 9:00 am - 5:00 pm

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    Property management

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    6 years ago

    Unprofessional team. They never return phone calls or care to actually do their work. I wouldn't recommend.

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    Harcourts Prime Properties - Triplex Units

    Harcourts Prime Properties

    (16 reviews)

    I was previously a tenant with Harcourts Prime Properties at one of their apartments on Bagley Ave…read morein Twentynine Palms and never encountered any issues. The AppFolio app made it extremely easy to submit maintenance requests and pay rent electronically. The maintenance staff are experienced as well. During my tenancy, Sarah was consistently responsive to my texts, calls, and emails whenever I needed assistance. A few years later, after moving into my own home, I unexpectedly had to leave Twentynine Palms for work and needed help managing my property while I was away. Harcourts Prime Properties immediately came to mind because of the trust I had built with them over the years. Just like Sarah, Zach has been excellent to work with, providing clear, timely communication throughout the property management process. Highly recommended!

    We've been working with Harcourts (Zach) as the property manager for our 9-plex in Twentynine…read morePalms, and I can't say enough good things about the experience. They're responsive, proactive, and incredibly organized--exactly what you hope for when you hand over the day-to-day operations of a multifamily property. Tenant issues are handled quickly and professionally, maintenance requests don't sit around, and communication is always clear and timely. They've done a great job keeping the property stable, reducing headaches, and giving us confidence that things are being managed the right way. If you're looking for a team that actually follows through, treats tenants with respect, and manages with an owner's mindset, Harcourts is the one to call. Highly recommend.

    Deja Blue Vacation Rentals & Management

    Deja Blue Vacation Rentals & Management

    (31 reviews)

    Finding a property management team that actually delivers on their promises can feel like searching…read morefor a needle in a haystack, but Deja Blue is the real deal. I cannot recommend this team highly enough. Since handing over my property, the experience has been nothing short of transformative. * True "Hands-Off" Experience: They really do handle everything. From rigorous tenant screening and maintenance coordination to the finer details of local compliance, I haven't had to lift a finger or worry about a "middle of the night" emergency call. * Flourishing Results: My rental performance has never been better and they optimized my pricing perfectly. * Elite Customer Service: Their communication is top-notch. I'm always kept in the loop with transparent reporting, and whenever I have a question, they respond with professional, expert advice almost immediately. If you're looking for a partner who treats your investment like their own while providing a seamless experience for both owners and guests look no further. Thank you Deja Blue!

    Josh and his team are absolutely amazing! I have him overseeing one of my properties in Palm…read moreSprings and he is always on top of the listings and giving me feedback on customer's stays. Also, he answers his phone and responds quickly unlike most other places. We are thrilled to have him and his team represent our home. You need to have him represent your home or else your missing out.

    Hi-Desert Dwellings - Yucca Valley

    Hi-Desert Dwellings

    (38 reviews)

    I stayed in an Airbnb with this company. This company is a little unorganized in how they manage…read moretheir properties and cannot take criticism well. I can see from their responses on here that I am not the only one who was blamed for the problems that occurred during our stay. I feel the need to make a thorough review since the response to my review on Airbnb seemed to need clarification on the timeline of when/how things went down. When we arrived, the manager came unexpectedly to take photos of the place before we settled in. No big deal, but thought it was weird that they weren't prepared for us. After the manager left, we noticed the gas was left on and propane tanks were empty on both the fire pit and the grill. We messaged them on Airbnb right away. While we were waiting for a response, we found two propane tanks on the side of the house, so we hooked them up to the grill and fire pit, which is when we noticed the grill was not working. I guess the message about the propane was received (although no response yet at this time) because the manager came back to drop off one tank of propane in which she dropped off by the gate without saying anything. As I saw her car leave, I waved her down to come back because the grill still did not work. She came to look at the grill, and then sent a maintenance person out to us. Thankfully the problem was fixed within 2.5 hours after we checked in. Additionally, the little pool on the property was not clean, the hot tub was low on water (the jets would spray water everywhere unless 3+ people were inside at the same time), and the remote for the light in one of the bedrooms was missing. I know nothing is perfect, I'm a reasonable person. I posted a respectable, honest, and nice review on Airbnb, but simply mentioned the hiccups that occurred. I even left a 4 star review. Their reply was surprisingly petty, blaming us for the problems that occurred. On the public airbnb response, they claimed that me and my guests checked-in early, and if we would have just checked in on time, the problems would have been fixed on time for our check-in. They also said that when the manager came to take photos of the place initially, that's when she discovered the grill was broken. That is not how it went down. She took photos of the grill AFTER I waved her down the second time she came to the place to drop off the propane. The grill took 2.5 hours to fix, and the other details (propane tanks empty, missing remote, low water in hot tub, dirty pool) would have taken quite some time to fix/clean/prepare. Blaming us for "checking in early" is unfair. Whatever problems that occurred would have taken significantly longer than a couple of minutes, especially given the fact that fixing the grill in itself took a few hours. I understand that not everything is perfect, but the fact that they felt the need to blame me and the other guests for checking in early when we literally pulled into the drive way at 2:58-2:59 (check the cameras) is what really got to me. It's not like anything would have changed if we pulled into the driveway a minute or two later. When the manager initially came to take photos, she could have checked the grill, fire pit, pool, etc then, but she just took photos and left. They were simply unprepared, but blamed us for checking in 1-2 mins early as if that would change anything. Judging from their responses, it seems they cannot take criticism well. Criticism is what makes a business better for the future, but they immediately jump to blaming guests which is a shame. Most Airbnb hosts would apologize for the inconvenience, but instead I got blamed for checking in (literally) 1-2 minutes earlier. Edit to add: I was ASKED to leave a google review. Your response still does not address the fact that you actually lied in your response to make you look better. You lied by saying we "checked in early" instead of just saying "we apologize and we will take this into account for the future" like literally every Airbnb host with maturity would do. But instead you blame us for checking in early when actually did not do so. Saying if we checked in 2 mins later would have changed ALL those problems is simply a lie and not true. Your response actually proves my point that you can't take criticism well and are very immature to be owning a business. Please don't blame guests for all of your problems. I've never had an Airbnb NOT apologize for the inconvenience and have never been blamed for checking in 1-2 mins early, which you know is true since you have not addressed that part of my statement. Learn from your mistakes and move on.

    This is the worst business on the planet. Shanan and her team are the definition of discriminatory…read moreand felonious Karen's. We booked an air bnb on our move from LA to Vegas with a one night stopover in Yucca Valley. They notified us 2 hrs before our arrival the hot tub didn't work (which is why we booked the space) and offered a nominal refund. I accepted it and they still cancelled the reservation as WE WERE ALREADY ON THE PROPERTY AT CHECK-IN. Why did they cancel on us in 100 degree heat at 3Pm with my service animal and pet in the car? How unsafe is this to leave us with no place to go in the desert? 'Karen' didn't care. She presumed to call the owners to tell them we were trespassing.. and the police came. What in the world? I had a reservation I paid for & living with a medical disability and leaving me and my service animal and dog out in the desert sun was her purpose - to keep us in danger. I don't know about you, but if this is the kind of thing that happens with air bnb and a rental agency, you're not safe with them. Your family is UNSAFE on any property they manage. Do NOT book with Hi-Desert dwellings. They will literally kick you out when you have a reservation based on her mood. We are taking legal recourse now to hopefully save anyone else from a potential nightmare.

    Inspire Real Estate

    Inspire Real Estate

    (44 reviews)

    You do not want to work with these people at all. Like most property management companies, they…read moreare total liars. Had issues with my neighbors violating the lease...noise issues, letting their dog shit in front of my front door. Inspire was very condescenindg and rude. Found out my neighbors actually know the owners and the owners let them do what they want but Inspire just lied about everything. Stay away from them.

    I watched a movie about this once - Under the Tuscan Sun - where the home buying process is more…read moreabout joining a new ecosystem. Coming from Northern California, we always dreamed of having some roots in JT, Yucca, or Twentynine Palms and with Merl and Dori's help, we found the second home of our dreams. Our time was a tad short for the search so we had created a list of 8-10 places and Merl made it happen - we saw everything in 2 days. Merl was honest and helpful explaining pros and cons, being a long time resident of this area. It is amazing how many people he knows. Every other stop, people came up to him saying hello. Once we took the plunge, when I drove 7-hours down to get the renovation started, he helped me remove some chollas (cacti with barbed spines) right when I arrived to make sure my 3 big dogs wouldn't have a tango with them. He genuinely cares that you find the best situation and have a good experience, knowing it's a difficult process and lots to consider. We love Merl and Dori and have definitely settled in nicely in the abode we picked in JT. After some work, we are really happy with how it eventually turned out. A big thanks to them both in making us feel welcome in joining the community!

    Western Home Builders

    Western Home Builders

    (13 reviews)

    Being a military spouse and service member myself, I have moved over 10 times in the past 8 years…read more I also worked in Property Management for 5 years so I've experienced living in many rentals, working with landlords and working for them. I was amazed by how responsive and profession the staff at Western Home Builder are. Sandra was responsive and professional during my move out inspection. I also want to say I was incredibly impressed by their maintenance man, Kirk. He had redone the home before I rented it and it was done so well! Every detail was wonderfully done- no painting over holes or outlets. THANK YOU WHB for being incredibly professional, you made my move out there a breeze!

    The rental itself was fine. They're built quickly and corners get cut but for 29 Palms these are…read moreok. This is more geared towards the management. 1. Took almost 2 months to get a brand new washer fixed with little to no follow up from management. Frustrating to say the least and just as a FYI there are no laundry mats in 29 Palms. 2. Whoever the new woman is working there (Sandra) could benefit from some email etiquette training. When your primary form of communication is via email it would benefit you to sound remotely professional. 3. Overall the management/owners were unprofessional and rude. I was continually confused about why I was asked to fill work orders out with details that were blatantly not reviewed prior to coming to the unit. Received email warnings about "excess animal waste" outside our unit when we didn't have a pet at the time. There aren't many options in 29 and it seems Western Home Builders seems to be aware of the lack of competition with how unprofessional they are. If you have to deal with them be prepared for some of the most subpar customer service there is and bring your patience because you'll need it.

    Marr Realty & Rentals

    Marr Realty & Rentals

    (8 reviews)

    So I'm not too familiar with renting but I'm trying to pick up as much as possible. I call Marr…read moreabout some rental properties and im greeted with a snarl by Yvonne. She didn't seem like she wanted to help me out with any rental questions and little was accomplished with my phone call. I head over to the office to ask about co-signing and granteurs and im greeted by 2 ladies, one is yvonne and another whos name i cant remember. Yvonne was in the habit of rolling her eyes as i asked my questions and i could swear she was saying stuff under her breath. I had already spoke to the other lady about houses. I have even checked out 4 or 5 of their apartments for rent so i was no stranger to their office. When i asked the lady i was familiar with for 2 applications, Yvonne butted in with her rolling eye lids and grumbling, "For what? You haven't even seen a property yet." WTF? I didnt want to explain to her that i have already seen properties. I didnt even want to acknowledge that she was there, but the lady that knew me kinda hinted that she was her boss so I was majorly screwed for any help. After a verbal tug of war they finally gave me the 2 applications. I only hope theres other properties out there other than Marr's that'll meet my necessities. I wouldnt want to associate with persons that act that way towards others

    Horrible service! Rude women! Went to several places. Finally rented @ Plaza Realtors 29 Palms. At…read moreleast they took the time to help us without being rude. Highly do not recommend them.

    Libby's Realty - propertymgmt - Updated May 2026

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