I bought my Lexus from Oxford and brought it home to Bristol. Having owned several "prestige" cars (BMW, Mercedes) - I expected the same aloof and uncaring attitude from the Lexus dealership - but how wrong I was.
They are friendly, helpful and just really nice to deal with!
As you'd expect, the Lexus itself is very reliable, I had one issue - which was dealt with in a professional, nice manner by the dealership and was quickly resolved.
I think this is how customer service is SUPPOSED to be, but isn't in most cases. The comparison between the Bristol BMW (you know who I mean!), dealer and Lexus is poles apart - really and honestly, I'd buy another Lexus as it has been a pleasure in dealing with them - and NO, I don't work for Lexus and I'm not being paid to say this ;-) read more