Former Tenant Here. These guys are Crooks. When your are moving out, the property manager comes in…read morewith the maintenance people does a walkthrough and says everything looks fine. Then 8 months later you get a notice from a collection agency about some bogus charges. Then if you attempt to contact them to resolve this issue, multiple times, you get no response, and they send to collection agency, despite your attempt to try to fix the situiation. Even if you pay your rent in full early each month they still try to come up with bogus charges after you moved out then claim you signed a document and a repair list, blah blah. When you need to find a place to live you don't have time to look at every single document they make you sign, and they take advantage of this. And if someone from the company comes on a replies to this comment trying to say everything is OK this is the way it is, blah blah. Don't believe a word of it. Do yourself a favor, learn from my mistakes and do not get involved with these crooks.

I had a great experience with the management company during my tenancy at one of their properties…read more Their transparency and fairness throughout the rental process made me feel secure and confident in my decision to rent from them.

DO NOT rent with them! I rented in Ithaca Aug 2023-Jun 2024. There was mold growing on the vinyl…read moreflooring and walls. The bathroom was rotting away and filled with black mold. I was stuck with a moldy and rusted washer for months before it was replaced. The mold to grow back no matter how much I cleaned and because I'm allergic, I had to withdraw from my college courses. Water leaked from the ceiling from using the upstairs bathroom. I ended up losing all my furniture.

I've rented from them for a year and a half and Ithacor has always responded quickly. They send…read moretheir own team or a contracted professional, as fast as they could, in my opinion to shower valve problem, microwave went down, and birds got into the attic and that was the best fix of all. The contractor set it up for the birds to be able to leave and not get bsck in. Then he patched up the holes with wire so they would never get back in again. 5 stars.

My parents hired Jenelle to clean and manage our house in upstate NY. At first, we were overjoyed…read morewith the job she did. The house looked immaculate from the videos that she sent. Little did we know, she was not only cleaning but taking advantage bringing her personal laundry in to clean. Smoking something on our porch throughout the night. We reviewed our security footage and were FLOORED. Our air bnb renters showed up and there was music blasting, food on the counters and this woman and a man in our bed. Never use this woman. She not only is a con artist but a liar.

From the owner: Brink Housekeeping specializes in providing accommodations for STR in upstate NY as well as…read morecleaning services for residential homes. We have experience with services such as guest contact, property management, turnover cleanings, filing small claims, finding third party vendors for our clients properties, Deep Cleans, Move-In/Move-out cleanings, and more. For our out-of-state Hosts we will provide the peace of mind that everything is being taken care of with intention and meticulous attention to detail. Your guest will feel right at home with our signature touches such as decorated towel arrangements, multi-colored marshmallows, or our meticulously folded hospital corners. We will make your STR run like a well oiled machine, guaranteed! Call today, you won’t regret it! Brink Housekeeping also offers residential and commercial cleaning services, services such as, but not limited to: -Residential Homes (Move-In/Move-out, Post-Construction, Estate Sale, Deep Cleanings, Maintenance appts., Nurse Rental Units, Summer Homes/Cottages, and more!) -Garage/Basement/Porch Detailing Services -Offices and Store Space -Dorm rooms and multi-dwellings Call for your estimate today!

Because of Elvina Amati, our move was as easy and good as it gets. Elivna helped us with every…read moreproblem we faced along the way, was always available, and was always on our side. Thanks, Elvina!

I called Christina a few times prior to putting in an offer with zero response to me and very…read morelittle response to my agent. We were told incorrect information which didn't get my offer even reviewed. Because of this misinformation my deposit (which after speaking with the law firm they work with; I was told should not have been required) has still not been returned after five months! Their contract required cash, money order, or cashiers check for the deposit instead of personal check. I would never recommend this agency to anyone. I have called many times and spoke with the receptionist who only said they will try to reach Christina and have her call me back. So after five months I have still not received a call. My agent I worked with only received one call back and a few email responses. Horrible.

I hired Erik to replace the roof on my house. I purchased the supplies and he never showed up to…read morestart the job. he gives excuse after excuse.. so unreliable

From the owner: Zen Building Management LLC's uniqueness in the construction industry lies in its diverse portfolio…read moreand integrated approach to property and construction management. Offering both property and construction management under one roof, ensuring streamlined processes and consistent quality control. Being based in Syracuse, NY, Zen Building Management LLC likely has strong local connections and a deep understanding of the regional market, allowing for tailored solutions that meet the specific needs of clients in the area. Emphasis on high standards in both construction and property management, ensuring client satisfaction and long-term success.