Former Tenant Here. These guys are Crooks. When your are moving out, the property manager comes in…read morewith the maintenance people does a walkthrough and says everything looks fine. Then 8 months later you get a notice from a collection agency about some bogus charges. Then if you attempt to contact them to resolve this issue, multiple times, you get no response, and they send to collection agency, despite your attempt to try to fix the situiation. Even if you pay your rent in full early each month they still try to come up with bogus charges after you moved out then claim you signed a document and a repair list, blah blah. When you need to find a place to live you don't have time to look at every single document they make you sign, and they take advantage of this. And if someone from the company comes on a replies to this comment trying to say everything is OK this is the way it is, blah blah. Don't believe a word of it. Do yourself a favor, learn from my mistakes and do not get involved with these crooks.

I had a great experience with the management company during my tenancy at one of their properties…read more Their transparency and fairness throughout the rental process made me feel secure and confident in my decision to rent from them.

DO NOT rent with them! I rented in Ithaca Aug 2023-Jun 2024. There was mold growing on the vinyl…read moreflooring and walls. The bathroom was rotting away and filled with black mold. I was stuck with a moldy and rusted washer for months before it was replaced. The mold to grow back no matter how much I cleaned and because I'm allergic, I had to withdraw from my college courses. Water leaked from the ceiling from using the upstairs bathroom. I ended up losing all my furniture.

I've rented from them for a year and a half and Ithacor has always responded quickly. They send…read moretheir own team or a contracted professional, as fast as they could, in my opinion to shower valve problem, microwave went down, and birds got into the attic and that was the best fix of all. The contractor set it up for the birds to be able to leave and not get bsck in. Then he patched up the holes with wire so they would never get back in again. 5 stars.

My parents hired Jenelle to clean and manage our house in upstate NY. At first, we were overjoyed…read morewith the job she did. The house looked immaculate from the videos that she sent. Little did we know, she was not only cleaning but taking advantage bringing her personal laundry in to clean. Smoking something on our porch throughout the night. We reviewed our security footage and were FLOORED. Our air bnb renters showed up and there was music blasting, food on the counters and this woman and a man in our bed. Never use this woman. She not only is a con artist but a liar.

From the owner: Brink Housekeeping provides residential homes cleaning services such as:…read moreDeep & Spring Cleanings Moving related Estate Prep. Post Construction, Pre Photo for listing Second Homes, Hunting Cabins, Lake Houses, etc. We also provide a boutique management style for your STR property in upstate NY. We have experience with Guest Contact, Turnovers, Emergency House Calls, Filing claims for damaged or lost items, CATPC(crime and theft prevention counseling ), Consulting for new STR Hosts, Staging for listing photos, and other accommodations. We truly love what we do and take our work very seriously. We know that our responsibility and duty to our clients, their property, and their guests is to hold ourselves to the highest professional standard. We pay meticulous attention to every detail, all the way down to having multi-colored marshmallows for your guests to enjoy in their hot chocolate in the winter seasons, to our signature towel folds, to our signature Lavender bed sprays. We provide all our supplies and equipment and are fully insured. We have produced only 5 star reviews for our clients and our properties remain listed as “Guest Favorites”. We stop at nothing to make sure that your guests feel right at home and are provided with everything they need to make their stay at your property a memorable one. Our out of state Hosts can relax knowing their investment is being well cared for and with our experience and knowledge of the process running like a well oiled machine.

Because of Elvina Amati, our move was as easy and good as it gets. Elivna helped us with every…read moreproblem we faced along the way, was always available, and was always on our side. Thanks, Elvina!

Buyer beware! I signed a contract to purchase property last week (full price cash offer) the seller…read moreaccepted my offer and my earnest money was already deposited. Yesterday I got a phone call and was told if I didn't come up with an extra $6000 the seller's attorney was just going to simply "disapprove" my contract at the last minute so the seller could get out of the deal. This sequence of events raises serious concerns about the integrity of the transaction process and the conduct of the real estate agent (Amanda) and this brokerage. Specifically, the acceptance of my offer, followed by the solicitation or encouragement over the weekend of someone else to hurry up and make a higher offer at the 11th hour, and then the intimidation / "shake down" of an ultimatum. My attorney was flabbergasted and said she had never seen someone do this before. While Amanda's actions may have technically fallen within "legal bounds", they were completely underhanded and contrary to the standards of good faith and fair dealings expected in real estate transactions. This agent was highly unethical and I cannot believe this is how they are conducting business. I would never use this company again or recommend them to anyone. These tactics are very cut throat and the reason why real estate agents have a bad reputation of being shady. I have contacted the broker / owner of this company with my concerns and have yet to receive a response. I guess this is just normal practices business for this company.

I hired Erik to replace the roof on my house. I purchased the supplies and he never showed up to…read morestart the job. he gives excuse after excuse.. so unreliable

From the owner: Zen Building Management LLC's uniqueness in the construction industry lies in its diverse portfolio…read moreand integrated approach to property and construction management. Offering both property and construction management under one roof, ensuring streamlined processes and consistent quality control. Being based in Syracuse, NY, Zen Building Management LLC likely has strong local connections and a deep understanding of the regional market, allowing for tailored solutions that meet the specific needs of clients in the area. Emphasis on high standards in both construction and property management, ensuring client satisfaction and long-term success.