No complaints about this hotel. It was our first time visiting Zurich and this hotel was placed in…read morea quiet but convenient location. We were a short walk away from most of the shops/sights that we wanted to go to. It was also convenient since it was less than 1/2 mile from the train station. There's a lounge in there for Marriott members that serves breakfast, snacks during the day, and even dinner. This saved us a lot of deciding where to eat and we could grab something quick when we didn't want to walk to a restaurant. The hotel staff was all very kind and helped us out a lot.

This review is a bit late, I was visiting a few months ago, but the overall impression I still have…read moreis that this is a fantastic Marriott. Located in a really well situated area of Zürich. We stayed for two nights and we had an exceptional view from the hotel room window. Our room was very nice with a big bed and lounging couch and nice bathroom. The hotel is in a perfect place for walking around the city. We could walk outside and directly to the river, that was so pleasant. We noticed the locals were jumping into the river to swim so we decided to do the same. It was brisk and refreshing!!! I overall loved visiting Zürich, it's a really cool city, and staying here was just part of that enjoyment. The Thai restaurant White Elephant was delicious and so awesome to have in the hotel.

Hotel St. George's - Zürich…read more This small, three story boutique hotel located centrally in downtown Zürich, with accommodating staff. I walked to this hotel from "HB Train Station," when I first arrived in Zürich. I wanted to explore by foot streets of Zürich. When I walked in, I really enjoyed the lobby (I forgot to take pics ). It offers a touch of historic elegance. Lobby area also leads to their own restaurant area. Breakfast can be purchased separately at the restaurant or at the time of booking. Once the friendly front desk lady finished accommodating a guest before me, she invited me to sit at the comfortable furniture by her desk, to check in. As she assisted me to check in, at some point in our conversation, I mentioned that I forgot my universal outlet adapter. She said, "I do have one extra I can give you for 10 Swiss Francs." It was her personal one. I felt bad she was giving up hers, but I was so grateful. "Thank you for offering me one, yes I will take it. I researched that it would cost 30+ Swiss Francs at a store." It was a wonderful first impression of the friendly and welcoming staff. Once I received my key, another staff member guided me to elevator and up to my room. The room was fairly small with a small bed, and personal sink, but for solo traveler, it's perfect. (All other hotels were more expensive and further away from downtown). You do share toilet and shower with other guests. Each of the three floors, offers few toilet rooms and shower rooms. At first, I was a bit concerned since I've never stayed in hotel with this type of arrangement. But, honestly, it was not an inconvenience in any way. I never had to wait for other guests. I had a balcony that I walked out every morning and enjoyed the beautiful weather. Every night, I propped my window open, fell asleep and enjoyed waking up each morning to chirping birds. Overall I would recommend this hotel and look forward returning.

Fantastic! Check in…read morewent smoothly. Explained everything very well. Staff was friendly and welcoming and answered all my questions. The hotel itself and room was extremely clean. The bathroom and shower were very clean as well. I was a tad nervous sharing a bathroom/shower with others, but didn't notice a difference really. Never had to wait for either. I did get breakfast one morning and it's a buffet style of typical European foods. Eggs, breads, jams, cheeses, cold cuts, muesli, cereal, and yogurt. Delicious. With tea, coffee, juice, and water. I wish I would have gotten it the whole stay. I would definitely recommend this establishment. Especially for the price and location. Close to train station and many restaurants and sites.

Classic European hotel with nice rooms and a friendly and helpful staff…read more A good location near the train station and lots of shops and restaurants.

This hotel is located in the Old Town area. The tram stops just a few steps away. It is a short…read morewalk to the train station. The staff is tremendous. The rooms are very clean and the shower is outstanding. They offer free water and Coke Zero 24 hours a day. There is a restaurant attached to the hotel which serves a nice buffet breakfast if you book that option. If noise is an issue for you ask for an inside room. The streets can be loud late into the night. You get what you pay for and the hotel Adler is an excellent hotel for the price.

Came to Zurich from gstaad just for the night y. We wanted to be near the train station to get the…read morethe airport. This hotel was walking distance, so why not. There are NO employees. Literally none. You walk in straight to a computer machine and type in your information and pay there (if needed). The machine prints out your room key and that's it. There is NO elevator in this hotel either. They do have a bag lift for your luggage. We were on the third floor, so up the stairs we go. The room is very small. The to on was clean and nice though. You can see straight through The bathroom sliding doors .... so if you are traveling with someone,, be comfortable. The next day when we were heading out we weeds able to put our luggage in the large lockers they haVe downstairs, very convenient. This hotel was cheap, it's right in the heart of the bars and nightlife, and it Was clean. Only bad thing is if you need anything, you are on your own.

My stay at easyHotel Zurich was an absolute nightmare, and I strongly advise against booking a room…read morehere. 1 .Blocked Sink on Arrival: The bathroom sink was clogged the moment I checked in. The water wouldn't drain at all, creating a disgusting and unsanitary condition. Their team later tried to blame me for "improper use" even though I had just arrived and hadn't even used the sink yet. 2. Scalding Water - Unsafe: The water in the sink and shower was boiling hot no matter which direction the tap was turned -- this is a serious safety hazard. Touching the water even briefly risked burns, and there was no way to adjust the temperature. 3. No On-Site Staff: This so-called "self-service" hotel means that there is no staff at the property -- not even during the day. If something goes wrong, you're on your own unless you can make an international phone call or physically drag your luggage back down to the lobby to "start over" via a kiosk. 4. Unhelpful and Dismissive Support: Their customer service was robotic and dismissive. Despite multiple emails clearly explaining my situation -- late check-in, blocked sink on arrival, inability to use my phone plan for calls -- I was offered no meaningful help. They simply repeated that the issue was "not reported in time" and refused a refund or repair. Their proposed solution? I should carry all my luggage back downstairs and call a Swiss phone number. I physically couldn't do that, and they didn't care. 5. No Accountability, No Compensation: Instead of owning up to poor conditions, they deflected blame and gaslit me. Their refusal to acknowledge their responsibility for basic maintenance is shocking. I've attached photos and videos showing the blocked drain and scalding water. I'm also sharing a redacted version of our email correspondence that shows how poorly they handled the situation.

I was here for two nights on business. Check in was super fast and easy…read more My room was very large and comfortable. It was nice having a sitting area. The bed was also very comfortable. Having motorized blinds on the windows was wonderful because you could get the room really dark. Great for sleeping. The hotel is convenient to a grocery store and there are some restaurants in the area. Public transportation is very close by. Viking Cruises had a large number of their passengers staying there so it was sometimes hard to get on an elevator. Other than that, it was a wonderful stay.

Located within walking distance of a tram stop and has a beautiful lobby. Why this should be a five…read morestar hotel it is not. We had non working light and switches We had be out of three elevators work in the morning and I was stuck in one that had buttons that did not work including the button to exit. One finally work . I was not allowed access to my Bonvoy club membership on the top floor. While an excellent buffet for breakfast I personally did not care for the food. Heat did not work in the room and repairs were not going to be done that night we did get a blanket after 1 in person at front desk and a call I am just not sure this is up to the Renaissance standard I would expect.

If you want a luxurious hotel that's right by the main Zurich train station, right in the center of…read moreeverything.... Then this is a great choice in Zurich! It's literally across the street from the main central train station. Just roll your luggage right in. When you check out the Hotel Bellman can tell you which track to go to and the shortest way. You're paying a bit for the convenience, but it's a beautiful classic hotel and they have an outstanding "made to order" breakfast with a menu. Definitely try to compare the price of your room by booking directly through the hotel online and by checking other online booking services; there is frequently a decent discount or even upgrade (also sometimes if you book multiple nights) directly through the hotel booking portal. The rooms are comfortable and plush. They use a lot of velvet. I love the fact that they give little gifts;the last time I stayed here they included a little item in a gift box with the room. There's a very small but decent "boutique gym" in the hotel; you are fine as long as no one else comes in as it's quite small. The lobby reception is great and the staff is very professional. There's always somewhere open (nearly 24 hours) as you are right by the train station, and they also have a lovely little bar/ café in the hotel; you can sit outside as well. The nice thing about Zurich is the area around the train station isn't sketchy like "Rue de Berne" near Geneva station or in front of the Gare de Lausanne. Zürich's main station is clean and well organized; the Bahnhofstrasse next to the hotel is the grandest and most opulent high end shopping street in Zurich... the really over the top part is a bit further down and it stretches over a kilometer. I really can't fault this hotel other than it's a bit expensive, but most hotels in Zurich are. For the price, you are saving on a cab or extra train ticket as you literally can hop right onto the train across the street and get to the airport or almost anywhere in Switzerland and abroad. All from the incredible Zürich train station. So this is a wonderful stop to take and a hotel for travelers looking for a peaceful respite without venturing far from the station.

Great location! Staff is great and the hotel is really nice. Only reason for a lost star is the…read moresize of the rooms. Pretty darn small! And the bed has hidden sharp wooden corners that both my wife and I hit multiple times during our stay. Ouch! Besides the pain of hitting the bed, the rest of our stay was pretty great. Gifts in the room, like chocolates, fruit and champagne were a great touch. Concierge was also very helpful with directions, attraction tickets and recommendations. Comfortable beds, decent amenities and quiet rooms. Would stay again.

Go to The Nest - rooftop bar. Gorgeous views of Lake Zurich…read moreand nearby buildings. Drink options for everyone, food was delish.

Beautiful hotel, beautiful room. Lake and church view, white marble bathroom. Great service, fast…read morecheck in. Room upgrade, early check in and late checkout, free buffet breakfast, center of town. Highly recommend.

This might be the worst hotel in the Hilton portfolio I have stayed in. I'd prefer a Hampton Inn…read moresomewhere in small town Arkansas than this "luxury" hotel. The rooms are smaller than a closet. When greeted the front desk staff was not hospitable and seemed like checking us in was a burden. For 110,000 points a night please don't waste your points or money. Hope I can save someone some time and money here. Very disappointed.

Reviewing Silk Restaurant & Bar which is part of the Ambassador Hotel. The service was prompt and…read moreexcellent and the setting is simply beautiful. Aesthetically it's in a beautiful location which was pleasantly quiet for a Saturday morning. Drink prices are reasonable and some of the breakfast menu items are very reasonable as well. Our waitress was really hospitable. Highly recommended.

Cleanliness: 4/5 Service: 4/5…read moreComfort: 4/5 Noise: 3/5 Would I stay here again: Yes! Location Location Location! The extended review... Cleanliness: 4/5 - The linens, towels, and space were clean. Service: 4/5 - Friendly service by the staff. Comfort: 4/5 - The bed was fairly comfortable. I would have liked it if there were usb chargers as I didn't have a converter. Also the TV Remote and buttons on the tv actually didn't function so I was on the same channel the whole time so I watched Netflix on my phone instead. Noise: 3/5 - So my room was close to the breakfast room area. Early in the morning it sounded like they were doing construction which for me was fine because I was trying to wake up early for my flight. The sounds might very well have been coming from the kitchen?

I loved my stay at this hotel. Lauren is an employee here and she was very helpful in everyway…read more My mother needed an ambulance while staying here and she called for us and translated for us when medics arrived. The breakfast was like any other breakfast you get in Italy/Switzerland, delicious! This hotel is also a short walk from the train station and other stores and restaraunts.

[AMAZING PANCAKES]…read more Oh yes the coffee tasted just perfect. The staff was friendly and delightful to chat to with.

Such a great brunch experience. Small space, seems poplar with local and tourist alike. You make…read moreyour order, pay and get seated to a delightful meal. The freshly squeezed OJ and the fresh mint tea was very refreshing. The waffles and the pancakes were all such great delights. Staff were friendly.