Our son started there when he was getting close to 1 year. The first 2 years we were happy with the service, although every once in awhile we had troubles communicating with his teachers. The teachers are changing often and not all of them speak fluent English. We have never received any complains about his behavior. On the contrary, all we've heard was how peaceful and happy he was.
Everything started to change for the worst when he entered Pre-K group. New teachers were hired again, among them a very young Ms Paula (not sure if that's the correct spelling). It was obvious from the start she was completely inexperienced... Probably like in most daycares, whenever there was any incident involving your child the parents would (should) get a "report" to sign (and a copy after signing it). Sometimes because children were fighting or because a child hurt himself while playing etc. We received "reports" every once in awhile, like most parents. However, we've noticed that we were receiving more reports and our son started to use inappropriate words. I confronted Ms Dennise, who was long time employee there. I let her know that we were concerned about that. She told me that the Pre-K was very problematic group and admitted that the teachers were having problems with some of the children in the group.
I need to add at this point that it is a common practice in this daycare that teachers are bringing their children to the center. Ms Dennise's son was in the Pre-K group too and she was involved with Pre-K group herself, which I found really odd.
It wasn't long before we started getting reports that our son is being aggressive, especially towards Ms Paula and later towards himself. I started questioning Ms Paula being able to teach this "problematic" group of kids, especially with a help of Ms Dennise, whose own son was part of the group. Soon, I was being told that the teachers did't appreciate the language our son was using (please note, I let the daycare know several months before that our son is bringing those words home and that it needs to be eliminated. English is not our fist language and not the language spoken in our house, thus he picked up these words in the daycare). On one occasion I received a phone call from Ms Dennise that I need to immediately pick up my son as he is hurting the teachers! She sounded as if he was running around the daycare with an ax... When I picked him up, I received a report stating that my son scratched the teacher's hand... Ms Paula's... It really upset me. Especially that on another occasion, when I was picking up my son I noticed bruise above his eye. When questioned, Ms Paula said he bumped at another kid... No report waiting for me... I asked her to prepare a report which she wasn't very happy about, since it was the end of the day.
I think around that time, the daycare brought another teacher, more experienced - Ms Gabbi. She worked in another center (they have 3 centers). Ms Gabbi was supposed to help Ms Paula with the group (as she clearly wasn't able to deal with Pre-K children, if with any children), it was a good try since Ms Gabbi was able to find a connection with our son. At this point we started considering change of the daycare. I really believe that our son became their scapegoat. It seamed that whatever wrong happened, it just had to be his fault... One day, we came to pick him up... they didn't noticed us since we came earlier than usually. We witnessed how our son was building a tower out of blocks... he got pretty far and seamed to be happy. Then another boy run towards the tower and pushed it... Our son's got really angry and screamed, while the other boy, run to his mom... Dennise.
The daycare decided to move our son to another center - where Ms Gabbi worked full time. We agreed to try, especially that Ms Gabbi was very smart and compassionate teacher and we all trusted her. Everything finally seamed to be going smoother. Within 2 weeks he spent in the new center with Ms Gabbi, we noticed positive changes. After exactly 3 weeks, on Friday morning I dropped my son off and was on the way to work, when I received a call from the center informing me that they were stopping the service as of today... Just like that! I demanded to talk to the owner. Carolina (owner) to whom I spoke for the first time ever, said she's been too good for me and can't do that forever. I told her I need at least a week to find a new daycare, she agreed.
After leaving Let's Play (being there 3 years) our son was able to name 1 letter (1st letter of his name), he was supposed to be preparing for kindergarten. After two months in new daycare (without a single aggressive episode) he knows all the letters of the alphabet and can spell and write his full name, he is practicing additions now. We went to psychologist and after two sessions, she said that there were definitely negative memories from old daycare. I wish we did something earlier!
DO NOT SEND YOUR CHILD TO THAT PLACE! read more