We went to the skating rink upstairs which the kids liked but i was very unimpressed with.first of all the boy behind the desk was the grumpyist boy i have ever met!they have the penguins for kids to hold onto and skate along with which my daughter needed as she kept falling over ..i felt the £2 hire charge on to of the 5.95 to skate was a bit much for the use of the penguin for 15 minutes but my daughter needed it so i paid.as soon as we got it onto the rink it was ridiculous firstly it was ridiculously hard to push .it didnt glide across the floor at all and was more of a hinder than a help we imediately put it back and i went to tell the boy behind the desk.he basically replied with a grunt and told us to try a different one which we did and was exactly the sameso we went back and basically he couldnt care less..just strugged his shoulders .i was feeling very ripped off by that point payin for something which was completely useless.i then went on to see a further 3 people who hired them and had the same problem.none of which got their money back and were also not impressed.the staff have no idea what there doing at this place,they dont smile at all and i feel thats the staff and their services let the place down ad my children actually did enjoy the skating. read more