Poor communication.... Poor organization..... Asked for retraining female dog& It gets given away there to move over head. read more

We came across a sweet dog on my Facebook feed and inquired about her. After spending a few days trying to get someone to answer us, we were finally able to learn she was still available, so we said we wanted to adopt. After already committing to her, they mentioned in passing, "oh, you know she had heartworm, right?" We were told that she had been treated and all we would need to do is retest in a year. If she was positive, they would continue to treat her. What they did not mention is that they "treated" her with a treatment not recommended by the American Heart Worm Association, that allows the worms to continue causing damage for up for up to 18 months, or that she would need to be on exercise restriction for the entire treatment. She also received only one round of slow kill treatment, and protocol for that method is for 3 rounds. She has developed a heart murmur in the short 2 months she has been with us, and 3 vets have recommended the treatment endorsed by the AHA. I reached out to ask about it, and LLL said no, they will not treat with that. They did agree to send more meds to us for her using the slow kill method they use, but it has not happened and it seems now they are ghosting me. We are now on the hook to treat her for heart worm the correct way, which will cost $1500-2,000. I was clear when we adopted her that this is not an expense we were ready to handle. We completely trusted that they were being honest and up front about the treatment she was receiving, and we should not have been so trusting. Technically they did treat her. But not with an approved treatment, not a full course of a non-approved treatment, and with a treatment that is continuing to cause her harm. We can't make her suffer like that, so we're figuring out how to pay for these treatments on our own. When she was being transported from Texas to Minnesota, they also asked adopters if anyone could pick them up in Missouri, because the transport van the dogs were in broke down. I volunteered with another person. They gave us the van that was here in MN and we were off. They never checked our backrounds or licenses. We were not given insurance information or anything, and two hours into the trip the van we were driving broke down. We had to figure out how to repair it. And when we finally met up with the other van, the driver had been vaping the entire drive and all the dogs smelled like vape and had been breathing it the whole ride (20+ hours). None of the dogs were given meds to calm them, and a few of them were sitting in kennels in their feces (likely from the stress of the trip). This honestly has been one of the worst experiences I've ever had. The one good aspect of the entire ordeal is our sweet, sweet girl, who is very sweet, but very traumatized and terrified of everything (which was not at all part of her adoption description). read more

Let Love Live was a pet rescue we came across upon looking for a second pet to join our family. We came across a small chi-weenie and fell in love. We inquired and got all our questions answered - we were a bit concerned that the pets primarily came from Texas (where dogs are overpopulated and often euthanized due to space issues) and the distance from us as we considered and hoped for a great fit. We had met our first dog in person and had time to think for a couple days after (we already knew but it was more spaced out). Let Love Live has a van that transports from Texas once you hold a dog to adopt, . We paid $25 to "hold" Cesar (now named Bruce). There was not much flexibility for pick up, you pay at pickup and technically can change your mind but there is no "meeting" prior virtually or in person. But honestly, I think that is ok and reasonable because they are literally saving SO MANY dogs, they should not do tons of extra work on top of that. And I know when inquiring on our Bruce (formerly Cesar, the staff were great but also acknowledged they are understaffed/a smaller team and can't so it all). My fiancé picked up our Bruce (formerly Cesar) at a place they shared with us they were stopping to feed and let dogs potty at. The staff were kind, there were no background checks or big applications like our other dog, and it seemed quick but this rescue saves SO many dogs, I don't believe they do a foster program which gives more time and flexibility. There is a small risk not getting to meet the dog prior. And I will say Bruce was not at his best when we brought him home - lots of mucous in his nose, reverse sneezing every couple hours, bad dandruff, etc. Within a few days, that all went away and is no longer. Totally could have been nerves and not blaming rescue. For sure if you find a prospective pet from LLL, go through with it - they might need a bit extra love but it's worth it. And these staff and owners are absolutely making a massive difference in this world and saving endless pets - it's truly incredible what they are doing! read more