Great people doing great things for animals in need. They will treat you as family!!!read more

Clean, well maintained facility-dogs are walked 4x/day-plenty of individualized care for cats &…read moredogs-have gone on rescue missions to other states when needed

Really liked how they had a cat room where the cats could roam free instead of locking them in…read moresmall cages. The prices were reasonable but the staff was not the best. Customer servise was very poor.

We just adopted an older dog from this shelter and were impressed with the facility and staff. We…read morewere able to take the dog outside while we bonded and decided whether the dog was a good fit for us. While outside, one of the staff came by and immediately our dog hurried with her tail wagging to be picked up by the woman. She was affectionate and gentle with our dog. You can't fake a dog's reaction-they don't play the games people do. Very happy with our little dog. Thanks!

I really loved the old place, Runestone Animal Clinic. My swell vet is now associated with DOUGLAS…read moreCOUNTY ANIMAL HOSPITAL.So far, I really have enjoyed the nice, and efficient service that they kindly give. I live 1 town away, the round trip ends up being about 30 miles. So they happily mailed me my special standard poodle meds. He sadly has a terminal illness,that the great Dr. quickly diagnosed.'MMM' is an autoimmune disease, affecting the dog's jaw muscle.I am presently giving him some meds, Prednisone.This has really made a huge difference.I am on borrowed time I know. But the vet has allowed me to have more quality time with my standard poodle ''KING''.Every other day was suggested, and it works so well.!My deep admiration for the ability to treat him so perfectly.Thanks DR!

From the owner: At Douglas County Animal Hospital you can get care and supplies for your dogs, cats, elk and deer…read more Whether you have a herd of elk or a friendly puppy, we want to help them.

Came in to donate some treats and bones for the dogs here only to find out it is a very poorly…read moremanaged operation. They didn't even bother shoveling, salting, or sanding any of the walkways or drive leaving the whole place hazardous to walk, especially when your hands are full of boxes of bones. Apparently they've had multiple people slip and fall even just this past week but the management doesn't want to spend the time or money to make it safer for employees or guest. Very unprofessional management while the staff was at least pleasant and grateful for the gifts, never received any thanks from management.

This place is ran by some of the worst people in management I've ever encountered. They are rude to…read morepeople who come in to adopt, they are incredibly rude and fire happy to their staff despite always being short staffed? They'd rather make 1 person do 4 people's job 6 days a week than just be nice to the staff. Despite being ran off donations and telling employees they can only afford 11.25, they somehow take home salary pay but only work 3 days a week and never take phone calls while at home. They won't sand or salt their parking lot or backyard where the dogs play and expect the employees to just figure it out while slipping and falling constantly. All while berating them for dog hair on the floor or other minor non issues. The women that run this shelter would rather have no staff and the animals suffer than ever lift a finger or come in on a day off.

This place needs to be shut down. Conditions are unsanitary and unsafe. The local animal shelter…read morehas stack of complaints from people who have seen neglect and cruetly in this store. I wouldn't use the groomers either I saw one of her dogs in a kennel with a leash still on it which is dangerous since it could have tangled itself. I've seen over crowded cages, animals in to small of cages, this place used to have a sign on the door that said "if you can't stand the smell get out". A horrible store.

Horrid and filthy conditions. I would have taken all the animals home and shut them down if I could…read moreof. Whoever was working did not seem to care one bit about the animals and was watching tv when I approached the register. Would not go there again. Way to sad.

The Humane Society is a warn and friendly place. To see that all those animals people neglected…read morehave a place to stay and food to eat is wonderful and heartwarming.

Quinn a beautiful Australian Kelpie, the sweet puppy was sent up north from Houston on May 4th…read more This pup traveled many hours and needed to decompress. He was and energetic teething puppy, but as you can see in the photos playful with other dogs and very loveable. Courtney Goettel a pregnant intake worker did not allow this dog to clear his head, he was crying and very scared. She mishandled this dog, he scratched her, his puppy teeth and nails were sharp, I too had a scratch when he was playing. This pup was in the care of BARC in Houston, adopted as a pup, the adoptive owner did not take it back to the shelter, she left it in front of a popular shopping center where I picked him up on the same day. He was a wonderful dog. Myself and rescuers here in Houston wanted to give him the best chance for adoption so we made sure he quickly got north to the Humane Society Of the Lakes. He was sent with a new harness, chew toys and was loved by all that met him. Courtney had him put down on May 7th. The little guy never had a chance. He scratched her and she wanted him tested for rabies. First question, why was a pregnant woman handling animal intake? I was scratched and never once was worried about rabies. He had his vaccination. She had him put down for her own personal reasons. Once killed and tested, surprise he did not have rabies. We in Houston were never given the opportunity to pick this dog up. The Shelter Manager said, he is gone, just get over it and move on. Is this really a NO KILL Shelter. Unprofessional, super insensitive, and marches to their own beat. The decision to send him to your shelter haunts me every day--it should you too!

The rudest most obnoxious employees I have ever come into contact with. Terrible service. I was…read morelooking to buy a bird for my Moms birthday, she's 88, and they would NOT HELP ME AT ALL. I won't come back here. They simply didn't care.

Happened to be in town and needed some dog tags, stopped in and was promptly aided by a very nice…read moreteam member. While waiting for the tags I noted an INCREIBLE sale on fish tanks, so I started asking some questions and getting some answers. This prompted me to shop even more which caused me to spend a hundred bucks more than I intended too and I was happy about that, seriously NO complaints. The staff were super friendly, helpful and informative. the store was busy but clean and organized. I like it, I will return.

She's wonderfully caring and is down to earth. Makes sense and good decisions for the animals. We…read moreneed more like her

From the owner: TNR, Feral Cat Intervention, Community Cat Giver Resources, Socialization/Behavior Managment,…read moreFeline Adoption, Owner Surrenders, Community Education, Advocate for Cat Community, Leader in Saving Ferals