We pre-booked two snow tube rentals in preparation for our family vacation here. When we arrived,…read morethe lady at the counter couldn't find our reservation at first. She then figured out that we had booked the same date, but a month earlier. (Our mistake). She graciously allowed us to used the reservation for the current day with no problems. Not all places would be so understanding and accommodating - excellent customer service! She made sure we knew how to get to the place we planned to snow tube at, and was just so helpful in general. The two snow tubes we rented were high quality, and in excellent condition. Our family of 5 enjoyed our day snow tubing in Wolf Creek Pass thanks to Pagosa Mountain Sports!

Bought a very expensive brand new mtn bike from them late 2022. They didn't tighten the forks in…read morethe head tube so it rattled against loose bearings. Took it back and they fixed that. Took it in for an annual tune-up. They forgot to tighten the lock bolt for the front axle - it was barely hand tight. That could have been a hazard. I fixed it. Despite friendly staff, won't let them touch my bike ever again.

My family has used this shop exclusively over the past 4yrs for Ski gear including: multiple…read morewax/tunes, 3 different boot fittings, ski rentals, etc. *I always recommend S&BRack to friends as well. *All of the staff is friendly and seem to like their job. *Gear is always ready when stated it would be. *Robert/the owner is knowledgeable & engaging without being over bearing. *Most recent boot heating was by Mark & he quickly got to work as as soon as I walked in for a late afternoon unscheduled appt on a Tues. He had the fitting done in 20min or so.

As a woman, a skilled backcountry adventurer, and a first responder, I was pretty disappointed by…read morethe lack of care and respect I got from the men who work at this store when I walked in a couple weeks ago. They were tone deaf when I said I didn't care about color of shoe. Also, they couldn't seem more disinterested in having an actual conversation or helping me. As a local, I will not be back until they get some female staff or deal with their culture of disregard for women.

Sometimes you come across something so exceptional that you have to write about it. Such was the…read morecase with Voormi, as I wandered through the San Juans in southern Colorado. I am an outdoorsman, but these days I reside in warmer climes. A chance encounter at a roadside coffee joint revealed that my choice of outerwear was sorely behind the times. My partner was outfitted in Voormi gear, head to toe, and was the apple of the barista's eye. Curious to understand this phenomenon, we stopped by their flagship store after fishing, so that he could show me what the fuss was all about. Holy Toledo. I haven't seen this kind of advancement in textiles in 30 years. Their products are exceptional. Their website boasts Forbes and Fortune magazine endorsements. Tales of Everest mountaineers & local climbers alike, testing their gear, and getting it modified here in the local store are exchanged . This is something I want to be a part of. I recommend you do the same.

My husband is a huge fan of their clothing, so we stopped by the shop while traveling through…read morePagosa Springs. Cool shop, good selection of their items, and near to be able to see them creating their clothing.

They always have stuff to fit every budget! The service is exceptional and they make it fun to do…read morebusiness with them. Great Staff!

Great service! Very knowledgeable and helped with all of our ski needs. Family friendlyread more

We had a great experience here last week when I got a last-minute invite to this snowy state. The…read moretwo ladies working there were SO friendly and helpful. We wound up spending over $100 on masks, gloves, clothing & 3 'sleds' - or whatever they're called, lol. The racks were packed with shirts, jackets and pants, but since the shop is small, it is difficult to find your size and match your preference. But hey, check it out anyway, you just never know! I'll definitely visit here if I return to Pagosa Springs!

Great guy and a nice shop for all your sporting goods needs! Plenty of high quality clearance too!read more

Great service and experience!! Cool to be taken care of by people who truly have a passion for what…read morethey do. If you are looking for unique gifts, not only knives, this is a pretty cool place.

Our family started making this shop a must on each yearly vacation we took to Pagosa Springs! In…read morethe past 5 years the store has evolved into having an incredible amount of variety of knives, from hunting, to everyday, to kitchen cutlery - it's not just for the guys to shop! Buying my first Bemchmade knife this weekend when they are having a dealer rep in town for custom engraving! Love the owners, genuine customer service and the gift shop attached next door is not to be missed. something for everyone at this stop - it's a must in old town Pagosa Springs !

Great service and friendly. Very knowledgeable of the area and great fly selection.read more

Just arriving home in TX after a great trip that included Pagosa Springs, Williams Creek Angler and…read moreguide Dave Gravely. Never in that area of CO before and was hoping for a good time with my son in law at a time of year not that active normally. Dave not only knew exactly what fish were biting (salmon were just beginning their run - earlier than ever before), he was exceptional in every way, from guiding and patience to exceptional lunch! What a great day that became a true highlight for us. You can't wrong with WCA and especially Dave Gravely!

I rented a bike and joined a seniors mountain bike clinic. I had a great guide, Steve King. He is…read morevery patient, knowledgeable and a great teacher. I needed the help since I have been doing most road biking. The shop staff are also very pleasant and helpful. Thanks for the experience -- it was beyond expectations.!!