I made the mistake of purchasing a professional grade Stihl chainsaw online, to be delivered and serviced through Vision Ace Hardware of St Pete. Little did I know that Stihl does not keep the dealers stocked on the relevant power units and bars to assemble the saws and make them available for quick pickup. Vision is also nearly impossible to get useful information out of unless you get the one single helpful person there, Todd in power tools, and I suspect others know that too because at times you may be on hold for fifteen minutes or longer waiting to talk to him. He's great, and will tell you all about saws and their options, but the rest of the folks I talked to made me feel like I was bothering them.
In any case, thanks to Stihl delays, and lack of communication from the store, two weeks later I still had no chainsaw. I called and cancel and began looking for other local options to get a high end chainsaw. I lucked into finding LESS, they had numerous Husqvarna options in stock, ready to sell. The staff were incredibly helpful, showed me various options suitable for what I wanted it for, gave me an introduction about operating it, and lots of guidance. They also had a 15% off deal going which resulted in me saving several hundred dollars over Stihl for an equivalent saw. At this time, purchasing three pre-mixed oil/fuel cans results in your Husqvarna warranty being extended out to five years, which is incredible for a power tool.
I was in and out quickly and it was a fantastic experience. I've since cut down numerous large hurricane-felled trees with zero issues; great saw they matched me with. read more