The way they were able to assist me and in their patience and understanding of what I was…read morerequesting help me to make the right decisions.Thank you for everything Dre&Karla!!!

Dre and Karla were great at helping me place my 401k into an annuity. They also been very helpful…read moreat making sure it's in the right annuity plan to benefit me in the long run. In addition, they have talked with me about the benefits of life insurance and found a great option for me. I always thought I was fine with just my jobs life insurance but thanks to their education and insight I now have a separate policy. They are super easy to get in touch with, very flexible any time i needed to schedule an appointment and always going above and beyond to make sure I have everything I need. Thanks for making this process smooth, easy, and most of all understanding for me.

We finally got our truck fleet insured at an incredible price! Celeste was so helpful throughout…read morethe process. She worked around our schedule to make sure we speak during our down time and got us great pricing. I recommend them to everyone!!!!

Went in for Insurance assistance, got all my information and was told they will get a quote next…read moreday it's been more than a week and I have not received a call after I've been calling many times sure they don't want a client for their businesses.

Just got a refund for all 3 of my policies - completely unexpected and also very awesome! I can't…read morecomplain, State Farm, Karla Greene & Luis Gomez are always finding ways to save me money. I have been a happy policy holder for about 3 years and was referred to them by my Sister who has been working with them for many more years. I have recommended Luis & Karla to our friends and clients to quote on their home and car insurance. They are also working with me on our next policy purchase for life insurance and I appreciate all the different options to fit what our family is looking for :)

Horrible customer service, very rude. Not sure who answered the phone, I think he said his name was…read moreLuis. They need to train their staff better.

Highly recommended! ! Great customer service, and good and professional environment. .. very…read moresatisfied making business with them..

I would definitely recommend this office. I recently had my bike stolen and the office turned the…read moreclaim around in less than (2) business days. They have excellent speed and customer service....

The agency provided clear information and guidance about different insurance options. The process…read morewas efficient, and communication was smooth. Overall a solid experience.

The service here is excellent and very professional. I didn't have much knowledge about financial…read moreplanning, and they provided a lot of helpful advice and guidance. I feel much more confident about my financial future after working with them. Highly recommended!

If you're in the market for insurance this is your office!! They bent over backwards for us in a…read morepinch and went above & beyond ~ top notch customer service ~ Robin and Kevin really did their very best assisting us and I'd highly recommend them to any and everyone.

Kevin and his team are amazing especially Asja. Not only did they get me an incredible rate while…read moreeveryone else was trying to suck me dry, but after paying for the policy they also found other discounts to make my rate even lower. Oh and did I mention that they sent me an appreciation card with a Starbucks gift card enclosed. I've had nothing but a great experience with them and to think with my record I would have never thought to get insurance with State Farm because I just knew my rate was going to crazy. Welp I was wrong.

5-Star Review for SOS INSURANCE & Ana Valdez and Team I've…read morebeen WITH SOS INSURANCEAna and team for years now, and they have been an absolute lifesaver for my business insurance needs. From the very beginning, they've handled everything with professionalism, care, and speed that you rarely see in the insurance world. They manage my workers' compensation, general liability, auto insurance, and umbrella policy -- all of it. No matter how busy things get on my end, they stay on top of everything and make sure I'm properly protected without any gaps or surprises. What really stands out is how fast they are. Need a Certificate of Insurance (COI) ASAP for a new job or client? They get it over to me same day, every time. Have a question about coverage or need updated information? They respond quickly and clearly, never leaving me hanging. Their whole team is responsive, knowledgeable, and genuinely helpful. Ana is fantastic to work with -- she's attentive, easy to talk to, and truly looks out for her clients. You can tell she and her team care about getting it right. If you're a business owner looking for reliable insurance agents who actually deliver, look no further. I highly recommend Ana Valdez and her team -- they've earned my business for the long haul! Thank you SOS Insurance & Ana and team for always taking such great care of us!

DO YOUR RESEARCH FIRST! Horrible experience and a very unprofessional President/CEO. I will be…read morefiling with BBB, DOI, and FTC against SOS Ins. I used SOS Insurance the first year I needed garage insurance, and everything went well. However, after needing to renew COI the second year, they didn't offer a competitive rate when I requested a quote (after having zero claims the first year, it should have gone down quite a bit based on my research). Unfortunately, it did not, so I decided to shop the market before making a final decision, which any business owner would do... I was transparent and shared that I was shopping for more competitive quotes. I received this email from Karen Lopez, which said to move forward with the alternative option and that they were closing my file on 3/24/26. On April 1st, another agent from SOS reached out, and I was still shopping for the most competitive rate. She sent me the best quote at the time, so I decided to move forward and start the paperwork. My current COI was set to expire on 4/8/26. On 4/6/26 (2 days before my current COI expired), Karen Lopez emailed me to say they had forgotten to add the comprehensive to that more competitive quote and noted the increased price. This appeared to be a bait-and-switch tactic by this business, which is illegal in the insurance world, so beware of similar tactics. After declining the increased quote, the CEO/President, Amir F. Tajalli, emailed me, stating that I would be "placed on the do not solicit list" and "not to waste another second on this policy." I've never seen a CEO/President act so unprofessionally, unethically, and condescendingly. Amir's aggressive email was unnecessary as I was just a consumer doing my research. In conclusion, be careful with this company. Seems like a poor business operation and a poor owner on a power trip with insurance... lol! It was extremely frustrating going through this with them, as I take my company more seriously. I'm over it now and just shaking my head and laughing about it, but I definitely want to deter anyone from using this company in the future and dealing with this type of situation.

Joe Hughes and Donna have helped me with all of my insurance needs for well over 30 years and they…read morerecently retired. I must say that I miss them already. I never had to worry about anything with them. They were friendly and informative on all insurance related issues I had. Best wishes Joe and Donna. I hope I'm in good hands with the new agent.

If you want excellent dedicated service we have received outstanding service at this State Farm…read morelocation over thirty plus years. We are so appreciative to Donna Buford, representative at this location. For the past thirty (30 years) plus, when we have needed help with renewing our insurance, registration of a new car lease, or anything, at all,  that we've needed, Donna has been there for us!  Donna is extremely dedicated, ethical, high integrity. has a great business understanding, excellent communication skills, returns calls immediately, is committed to quality, responds quickly to our requests and very self-disciplined. Discipline is the difference between failure and success.Donna genuinely cares. You can't fake caring. Her initiative is amazing and follow-up impeccable!  Chris and I truly appreciate Donna's knowledge. She is an outstanding consummate professional with an exemplary work ethic! Donna and Joe Hughes, thank you for your great service over many years! You truly reflect so positively on the State Farm organization, and you do a great job servicing  your customers! Sincerely, Chris and Wanda Cavaliere Mission Viejo, CA