Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

This is a review of real estate agent, Monice Ming Tong in particular. I bought my first house…read morethis past summer and highly recommend Monice. She did an outstanding job as my agent, and has several qualities that make her exceptional: * Monice is very KNOWLEDGEABLE Monice understands the home-buying process well and carefully explained the different steps to me. She gave me a folder with different papers to help me understand the whole process. Throughout the whole process, her emphasis was on educating me and making sure I understood everything. In addition, Monice is well-learned with regards to various home maintenance and inspection issues. As I looked at about 30 houses with her, Monice offered insights into various cracks, furnace, landscape, interior decorating, drainage issues. In fact, I first met Monice at a seminar entitled "The Best Way to Buy, Maintain and Sell A House." * Monice works to SERVE you As my agent, Monice explained options to me and made sure I made the best decision with regards to your preferences and circumstances. Even though I looked at close to 30 houses, Monice continued to be patient and understanding with my finding the best house. As she got to know my preferences better, she suggested various houses that she thought would suit me. Monice always seemed to have my bests interests in mind as we interacted with banks, other agents, and sellers. It is a great time to purchase a house as Mortgage Rates are very low. If you are looking to purchase a place in Pittsburgh or neighboring areas, I highly recommend Monice Ming Tong. This was my first time buying a house, and was quite nervous about the whole process. It is a huge decision--something that affects the next five to six years of your life at least, and probably one of the biggest financial decisions you will make. I'm thankful that Monice was my realtor and guide my through the process. She helped me find prospective homes, manage day-to-day activities, and offer suggestions for various things. I now own a house in South Squirrel Hill and am very happy with it. I also recommend the books, Home Buying for Dummies and Nolo's Essential Guide to Buying Your First Home.

After meeting with Jeremy Thieroff of Keller Williams he put my home on the market. Within two…read moreweeks and one open house it was sold! Jeremy was always available for any questions or concerns I had. It was an easy experience.

I've dealt with numerous realtors, but for this transaction in Pittsburgh, I was nervous. Being out…read moreof town and with the property having been used by my son and his friends during school, I wasn't sure of the condition or how much work it needed. I researched the best agents online and narrowed it down to Lisa. Even then, I wasn't sure since we'd never met in person, but I wasn't planning on flying out and was hoping for the best. This lady gets things done. She is pleasant and articulate, but more importantly, she knows the contract, has her own contractors for repairs, and knows exactly how to prep for a photoshoot and a successful open house. She is a great negotiator who never tries to sway you just to get a quick sale, she respects your opinion and delivers results. She also does the "little things" without even mentioning them, I only found out through my son that she was personally scrubbing the sink before the photoshoot to make the kitchen sparkle. When issues come up mid transaction, she resolves them. I had a scare right before closing with a midnight security alert. I called the police for a sweep and alerted Lisa around 1 am, she was out there the next morning with the police to do an inside check and make sure everything was good. If I had another property in Pittsburgh, I would not hesitate to work with her again.

Rare gem of a real estate agent who is more interested in helping you than padding her sales. Lisa…read morehas helped me sell homes and buys homes and my experience with her is unmatched. When I sold my homes, she knew exactly what needed to be done to make the homes more appealing to sellers and they always sold quickly as a result. What I find most impressive about Lisa is her wealth of knowledge. She knows what a homebuyer must do to sell a house and is both honest and upfront from the get-go. Instead of rushing you to list the home so that she can make another quick sell, she'll tell you exactly what needs to be done to sell the house at its highest potential and then help you weigh the pros and cons of making these changes. If you listen to her, like I have, you're going to put a house on the market that will deserve AND earn its highest price point. As a buyer, I have been even more impressed by Lisa's work. She has been patient with me every time we've worked together, put in hours of work in showing me homes and trying to find homes that fit both my taste and budget. Her critical eye was also so valuable when it came time for me to make decisions. When she showed me homes, she was able to show me their potential when I was unable to see it. At the same time, she was able to walk through the homes with me, point out the issues, explain their potential severity and costs involved to fix them. Again, she very thoughtfully weighed pros and cons with me to help me make the best for me. An added bonus: Lisa has an incredible network of people in her roladex. The listing photographer she uses is fantastic. The home inspector that she recommends is the most thorough home inspector I've ever worked with. I've used an electrician she recommends who did wonderful work in my home. It's a package deal that will benefit you long after you buy or sell a home with her. It is rare to find someone who isn't out to make a buck these days. Lisa's first priority is her client all day, every day.

Rats in our apartment. first they told us it wasn't an emergency, and the second time they said the…read moreexterminator didn't work for them so they cant send someone asap. we will see how this is resolved but the rats are still here!

I stayed at colebrook affiliates with forbes management. Do not stay there!!! landlord would not…read morechange the window blinds. they stated per thier lease that only the windows in front of the apartment would be changed only. my apartment wasn't facing the front of the street. the place had mice not 1 mouse but 2. I called management to exterminate the mice. Maintenance came and gave us little dollar mouse traps from home depot. my boyfriend had to buy mouse traps to kill the mice because management did not care. The rugs were disgusting when I moved in, it look like they didn't touch the floors at all due to the animal hair and brown marks as if the last tenant maybe had a dog or cat. Long story short they didn't touch those floors before I moved in. I would not move in here. They don't fix anything. They keep your deposit charging 500 dollars for a cleaning fee another 200 for carpet and 200 dollars for paint. That is utter ridiculousness!! what paint charge 200 dollars a can of paint is how much??? We had chipped walls in the bathroom, the toilet had the most horrible rust ring around the toilet. tenants got their mail stolen. Our garage door would just open up in the middle of the night due to an electrical error. each year the rent would raise 100 dollars. The heat was controlled by the weather it would not come on unless it was below 60 degrees outside. it was so cold And the heat would not come on.. it was miserable. Cheap blinds that broke just from touching them. i will never stay in another one of thier apartments ever again! I had a horrible experience Rent was literally 1400, when I fell short never worked with me. Management threatened to go to the magistrate every chance they got, I couldn't keep up because of the yearly increase. I beg of you please go somewhere else. it's not worth it. The best part about the apartment was the location but it was supper noisy due to the nursing home next door.

My husband and I had the pleasure of working with Rachel Hitt from Reliance First Capital, and she…read morewas AMAZING!!! She was ALWAYS VERY professional and caring at the same time!!! She ALWAYS stayed connected and kept us in the loop!!! The part that impressed me the most was, even though we decided to go with a different company, she STILL spent time on the phone giving us MORE information and insight!!! This is the character of someone who TRULY cares!!! I have passed her contact info on to family members because I KNOW I can TRUST her!!!

My personal experience with refinancing with Reliance First Capital was made easier by the helpful…read moreand courteous service given to me by Mortgage Analyst Caley Curtis Phillips. He was there every step of the way, through the entire process, with his knowledge and especially his helpful, kind attitude. He made sure I understood any explanations he was giving me. I could reach him by phone or email knowing I would get a response as quickly as possible. He gave me the confidence that I was making the correct decision for my situation. I would definitely recommend Reliance First Capital. Make sure you are comfortable with your analyst, as I was with Caley. It will make a world of difference in your experience.

I lived in one of their apartments for 2 years. Katie and the rest of the team were always prompt,…read moreresponsive, professional, and easy to work with. The maintenance staff is great as well. Always on time, communicate clearly, flexible and are hassle free. Website portal made it easy to pay and request maintenance online as well. Overall, I have had only great things to say about my stay. Ashley

As a PPM Realty renter for over two years, I have nothing but good things to say about the…read morebuilding, the maintenance, the service, and the people. My one-bedroom apartment in the Voelkel Terrace Apartments in Dormont (2703 Voelkel Ave) was extremely affordable, in good condition, clean, and safe (and charming with its' avocado green appliances!). From the moment I met Reed, Katie, Joel and the staff at PPM, I was impressed with their genuine concern for their tenants and overall customer service. Leasing terms were flexible (to accommodate change of jobs, wintry weather, etc.). Maintenance issues (very few) were resolved quickly and courteously. During the winter, the parking lot and stairs were kept clean, salted, and safe. This was my first "real world" renting experience (post- college graduation), and I took comfort in knowing I was leasing from PPM Realty. It was assuring to know the team at my rental company knew me by name and that I could email or text them, and receive a response, if necessary. I genuinely mean it when I say I highly recommend PPM Realty to anyone interested in renting (or even buying) a home! In the fall, my brother plans to move, and you better believe I've already given him contact information for the team at PPM Realty. You won't be disappointed... :)

We lived in a Rockwel property in Squirrel Hill for 20 years and loved it. We had a great…read moreexperience with Rockwel. The location was perfect & the place was old (like most places in Squirrel Hill) but well-maintained & comfortable. The landlords responded quickly if anything needed repair, were fair & reasonable to deal with, and the people they employ are so nice. We'll miss this place & these people.

I lived in a Rockwel Realty property for 1.5 years in the Pittsburgh area. My overall experience…read moreunfortunately was not great due to the poor experience I had with having to sublet my share of the lease. The process to sublet starts with paying 1/3rd of total rent in order for them to begin the paperwork. Then the paperwork for the subleaser is complex, time-consuming, and requires things such as 3 years of tax documents, credit check, background check, and proof of income. In addition, if one person on the lease sublets then none of the other people on the lease are able to sublet during the remainder of the lease period. I was informed over the phone that there was no security deposit due for the subleaser. I asked this multiple times because I wanted to make sure I had this very important detail correct. When I finally found a subleaser who completed the paperwork and was approved, at the very end they requested a security deposit to be paid that day. I felt awful for my subleaser since I told him that there was no security deposit due. This was incredibly unprofessional on their end and caused complications on my end. In addition, the phone customer service representative of Rockwel Realty was unprofessional, rude, and impatient. It's a shame really because I thought the property itself was decent for the price. I would never recommend renting a property through Rockwel Realty, especially if you plan on subletting at some point in time. Not a good company.

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

I would not recommend DeSantis Property Management based on my experience…read more After my tenants moved out on October 31, I expected my property to be prepared quickly for a new tenant. Instead, I experienced months of poor communication, delays, broken commitments, and questionable billing practices. Although work orders for cleaning and winterization were created in early November, the carpets were still not cleaned months later despite multiple invoices, repeated follow-up emails, and promises that the work would be completed. I personally visited the property on multiple occasions and found a strong animal odor, large carpet stains, tires and junk left in the garage, and maintenance items that had not been addressed. Communication was consistently reactive rather than proactive. I repeatedly had to ask for updates, and many emails went unanswered. I was promised improved communication, complimentary carpet cleaning, and removal of the remaining debris, yet these commitments were either significantly delayed or never fulfilled. I also discovered a water shutoff notice on the property because the utility bill had not been addressed. I had to pay more than $400 immediately to prevent the water from being shut off. Later, I found duplicate management fees, additional cleaning charges for work that was never completed, charges for services after I had already informed the company I was terminating my management agreement, and billing discrepancies related to the water account. Perhaps the most frustrating part was that I was repeatedly asked to lower the rent because the property was not leasing, while basic maintenance and cleaning needed to attract a tenant had still not been completed. After months of frustration, I decided to sell the property instead. Throughout the process I spent an enormous amount of time following up, documenting issues, and correcting problems that should have been handled by the property management company. Every property management company will encounter challenges, but what matters is communication, accountability, and follow-through. Unfortunately, those qualities were consistently lacking throughout my experience. Based on the delays, lack of responsiveness, unfulfilled promises, and inaccurate billing, I cannot recommend DeSantis Property Management.