I went for my first visit in March. The office staff were very friendly as was the nurse…read morepractitioner that I saw. I would recommend.

From the owner: You don't have to wait months for an appointment!…read more Immediate Appointments Available! Patient-focused dermatologists in Cincinnati. We provide high quality, state-of-the-art medical dermatology. We believe caring for our patients is a privilege, and treat each person with compassion and professionalism.

They are always professional, caring and friendly. My most recent experience was with MOHS surgery…read moreand it couldn't have gone better. Best practices all around.

I wanted to like this place, but the whole experience from start to finish left a bad impression…read more First appointment as a new patient. I walked in and stood at the desk for a good ten seconds before the staff greeted me. I could hear them chit chatting about something that was clearly not a work conversation. The nurse called me back and she must have been having a bad day. She seemed really disgruntled and annoyed. I told her what I was there for - I'd mentioned two concerns when I set the appointment, but a couple more things had come up since setting the appointment about a month prior. The doctor came in and immediately told me she'd only treat me for two of my concerns today and I'd have to come back another day for my additional concerns. I was really taken aback as I've never had a doctor refuse to treat me because of time constraints. After the doc left the room in a hurry, I asked the nurse why I couldn't be treated for all of my concerns today. She told me the office scheduled me a 10 minute appointment for just one concern. I told her I had mentioned two concerns when I set up the appointment. She then told me that setting appointments is not her job. I felt snubbed. It seems to me that these folks are in the business to make money rather than to help people. Bad first impression, I won't return nor recommend them.

Amazing Visit!! Will post pictures soon…read more First off Sidney at the front desk was the most well informed recieptionst ive encounterd! It was my first time coming in, and i thought i couldnt be seen but when i called in Sidney got me scheduled for the same day "AMAZING SERVICE"! She reassured me of how everything would go and even went over some of the options the Dr. might have for me! I had a dent in my cheek from an acne scar that had started to get worse due to me personally doing everything possible to make it worse thinking im a dermatologist, but i explained that to her when i called in and she scheduled me right away! The visit went just as well! Gabby is also AMAZING and well informed and made me feel comfortable about the procedure before the Dr. came in. She is very friendly and made the visit much easier! Dr. Hickman is beyond professional and efficient! When i tell you i had zero pain during this procedure i am not lying.. i would not even give it a 1 on the pain scale. ( the procedure i had done was filler to help fill the scar and lift the skin and overtime potentially help collagen start building back in the area) I am no longer ugly and back to normal. I recommend them for sure!! Thank you guys

This was genuinely one of the worst medical experiences my mother and I have ever had…read more From the moment we walked in, the entire office felt cold, dismissive, and incredibly rude. The receptionist and assistant were both abrasive and unwelcoming, but the dermatologist herself was by far the worst part of the experience. (Dr. Martha Hickmann) During the exam, she SCRATCHED my mother's irritated skin with her bare fingernails while examining the area. Not only was this incredibly uncomfortable, but it also felt completely unsanitary and unprofessional. There was no warning, no gentleness, and no respect for basic bedside manner. Her overall attitude throughout the appointment was shockingly condescending. Every question we asked was met with snarky, dismissive responses as if we were stupid for asking normal medical questions. When my mother asked about potential scarring from a procedure, the doctor sarcastically replied, "Every surgical procedure causes a scar," in a tone that was clearly meant to belittle rather than educate. Instead of offering reassurance or a thoughtful explanation, she acted irritated that she even had to answer. The entire appointment felt rushed and careless. Rather than explaining anything clearly or showing confidence and expertise, she seemed to just throw random possibilities around without much insight or certainty. It genuinely felt like guessing rather than informed medical care. What made the experience even worse was how physically invasive and disrespectful she was. She repeatedly put her hands on people without asking, handled irritated skin aggressively, and showed absolutely no awareness of patient comfort whatsoever. There is a massive difference between being direct and being rude, and this office crossed that line repeatedly. We left feeling uncomfortable, dismissed, and honestly upset by how unnecessarily demeaning the entire interaction was. I would absolutely never recommend this dermatologist or this office to anyone looking for compassionate, professional, or respectful care. The entire experience was awful from start to finish.

Went to see Dr. Reeder in 2014 for a breast uplift and small breast reduction' He didn't show up in…read morethe operating room until just before he put me out and he also had a student with him that he let do one of my breasts and I was not informed that this would be done at all. You can certainly see that she was not very skilled at doing this surgery' Also, I paid cash up front for this and later my insurance sent me papers showing he charged them $10,000 for a large breast reduction. I called his office and spoke with him and he said his office personnel must have accidently done this charge. He never corrected this! And he also did not reduce my breast at all! I do not find him "trustworthy" at all.

He was easy to talk to. He will do it as long as he knows it'll be a safe procedure. He has done a…read moregreat job on my surgery.

I found this dermatologist strictly by chance,I was suffering from wounds on my legs and my in home…read morenurse suggested Dr. Kaffenberger to me...I asked my wound care provider if she new him and she did, I asked for a referral and she did it. When he saw my wounds he diagnosed my condition and formed a game plan, he and I worked together for 2 1/2 years and finally got it under control. While working on my wounds Alopecia came into the picture so now we are working on this issue. Dr. Kaffenberger has always been patient and attentive, I never felt rushed in any of my visits. Dr. Kaffenberger and his staff have also been very supportive and helpful, I've never had a long wait to be seen, the office is always clean. When my prescriptions are priced beyond what I can afford the office works with manufacturers to get the price within reason or at no cost to me. I will recommend Ohio State Dermatologist West to anyone looking for a dermatologist. Thank you Dr. Kaffenberger

I was born a very freckly person and the last time I had everything checked, I was super young…read more Thankfully, my primary care provider suggested I have my moles and freckles checked, just to be safe. I have some skin issues, including cancer, in my family history so I agreed and scheduled the appointment with the referred dermatologist. Upon scheduling, I really appreciated that the staff asked whether I preferred a male or female doctor. Knowing that my entire body was going to be examined with a magnifying glass, I opted to have a female doctor. Leading up to my appointment, I received a reminder in the mail, a call, and messages in my MyChart account. Loving all that outreach! I arrived to find a giant parking lot in the back of the building, which is where I was advised to enter the office. I got there and was immediately checked in, paid my copay, and took a seat in the waiting room. It was clean (even the restroom) and at first, I was a little nervous that I'd be waiting a while. There was a good number of patients waiting to be seen. No worries though, because I was taken back to a room right on time. The nurse was super friendly and explained the process to be while confirming my medications and whatnot. After changing into a gown, the doctor and nurse came in and began my exam. It went by very quickly, everyone was very professional, and I felt comfortable from start to finish. Questions were answered, and I was told that everything looked good... what a relief! I was told that I should be checked about every two years and that they would reach out to me to schedule when the time comes. Jeez, thanks for making this so easy for me! I definitely suggest being seen here if you're in need.

called to schedule an appointment since i have a suspicious mole and their website says the accept…read moremedicaid, and even goes into which forms of medicaid they accept. apparently they don't take any! leaving this review just so nobody else wastes their time due to inaccurate information

They changed the way they do billing AFTER I made my appointment. I was guaranteed zero co-pay with…read moremy federal insurance and now they want a co-pay plus a credit card on file. They're forcing everyone to use Autopay and I think it's a crock of shit. I'll never go there for anything and I suggest you don't either. They're leaving the door wide open for scams. We're supposed to trust them with our credit card or debit card info but they're not even going to trust us enough to pay what insurance doesn't cover? Yeah that sucks and so do they for starting such a policy.