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LensCrafters

3.0 (2 reviews)
Closed • 10:00 am - 8:00 pm
Updated 1 month ago

Services - LensCrafters

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

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Ask the Community - LensCrafters

Wesson & Mothershed Eye Center - Dr. Mothershed

Wesson & Mothershed Eye Center

(4 reviews)

$$

First time for glasses. No vision insurance. I paid out of pocket. Little pricey but much needed. I…read morehad health insurance. They put part of an eye exam on it. Of course insurance denied 4 months later. I was not aware of this. I paid everything i thought up front. Did not open any mail from them thinking it was a review or check up. Now my credit got hit and was turned into collections. Called and they didnt offer to assist or make it right. Will not use them again! $40 dollar bill turned into $185! Never had a debt collector call me before.

I am so dissatisfied and very disappointed. I have been trying for over a month to get mt new…read moreglasses from this place. They were remade 3 times because everytime I could not see through the lens because they were too strong. After going back the 3rd time I just knew they had them right this time because they lowered the strength and this was the 3rd try. How bout they were still too strong. I was told to take them try to see if my eyes would adjust to them. I took them drove in them, went to mall and struggled to see, it was awful. I then drive back to Mother shed and left the glasses. I told my the helper I can not see through these glasses. I tried calling back to talk to Dr, but was treated as if I didn't matter. Ask for Dr to call me. No call....this is by far the worse business and service I've had when buying eyeglasses. I'm not suppose to struggle to see through my lenses...I guess I will get a refund and I might look for a new Eye Dr. I use to like Mothershed but they have dropped the ball. They are not the only fish in the sea!!!! A disaster by far!!!

McCullough Kathryn M

McCullough Kathryn M

(1 review)

Went for routine eye exam for glasses and paid extra to get contact exam. The whole time I kept…read moretelling the dr it was blurry. I could make out the letters but it was blurry. I get home with these trial contacts. I can't read the first thing. His advice was to wear a +1 reader with the contact. Now my purpose for contacts is not to wear glasses. Sometimes I just want to throw in pair of contacts and go. If I wanted to wear glasses I would have just got glasses and not paid the extra. 3 days later I'm struggling and just can't see out of the contacts and decide not to get the contacts or glasses filled because I just don't think they r correct prescription. I go back to the office and see the other dr, whom is female. She's gives me less strength script. Still can't see. No matter how much I explain that my primary wearing would be glasses and was concerned about that more than anything. I had said that 3 and 4 times to both drs and they just would not be listen. I'm at the brink of tears. I tell her I just want to be able to see. People do it every day I can't understand why they can't get me a script. She finally gives me bifocals. Fine I can see some things but not everything. I told her I would try those. She tells me. TRY! She takes that as here's ur script. I sat what about my eye glass script I've already paid for. She's like well I can get you one. At the point I'm beyond livid. Like they don't want you to be satisfied or see they just want to take ur money, write script and heard you out the door. So my only visit for the year was wasted on a place that didn't help me. Guess I'll try again nex

LensCrafters - opticians - Updated May 2026

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