LensCrafters

I can't express how disappointed I am in this doctor's office since their move across the street. I…read moreunderstand that prices increase over time, but at this point it honestly feels like price gouging. I've purchased the exact same frames from this office for the past three times, every other year. The last two years, the front desk staff mis-ordered my frames. Both times, I had to make an extra trip just to discover the mistake. Instead of taking responsibility, they acted like it was somehow my fault -- even though it's the same frames I order every time. Come on. Let's talk about pricing. In 2023, my total was: Frames: $210 Lenses: $60 Exam: $60 Total: $330 Fast forward to December 2025: Frames: $330 (same frames) Lenses: $100 Exam: $99 That's a massive jump in just two years. When I went to pick up my glasses (after waiting for them to come in), I questioned the pricing because I genuinely thought it might be a mistake. I was then told that since I "upgraded" after the first mis-order, I actually owe them more money. What?? The front desk told me the suggested retail was $264 and that they mark that up -- somehow that becomes over $330. Meanwhile, the suggested retail on the original frames is $227, which means they're marking them up over 45%. Just wow. I chose to leave without causing a scene, but the combination of repeated ordering errors, dismissive customer service, and dramatic price increases is unacceptable. Patients deserve accountability, transparency, and fair pricing. Unfortunately, I experienced none of that here. I will be taking my business elsewhere

Dr. Sabin is very compassionate with his patients and consistently looks for ways to go above and…read morebeyond. The level of care and attention is outstanding, and the included extras with each eye exam are a wonderful added value. I wouldn't go anywhere else.

Patient Lounge

Main waiting room

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Main Lobby oh

Optical Etc

5.0(10 reviews)

7.2 mi

•$

Great job and I appreciate there being a great doctor and community thanks for being a great person…read moreand helping me see

Skipping the big box outlets is already a huge plus in my book, but from the fun prints in the…read morewaiting area to the great music playing in the background, I immediately felt right at home at Danny's. He specializes in custom frames and helped me "design" my glasses - mixing and matching side pieces from one pair with the front piece of another pair. (I'll leave the technical jargon to him but you get the idea, right?) Optical, Etc. has plenty of frames to choose from - from classic to retro, to rimless/wireless, and sunglasses for adults and children. Danny obviously enjoys his job and takes pride in his work, and the whole experience was a lot more fun than I expected.

Cutest. Sunglasses. Ever. Nuff said.

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West Side Entrance Drive around to a much larger parking area

Target Optical

3.7(15 reviews)

8.8 mi•Westshore

•$

First I want to say Thank You to Jenn!!! She was very helpful and very patient with me through my…read morewhole experience at Target. Target has a very good selection on fashionable frames. And for a good price. The staff here are very knowledgeable and well organized. Dr. Macey is terrific!!! Very professional and understanding. She takes her time to make sure you are comfortable and satsifed from beginning to end. No rush feeling at all Awesome experience!! I will be back

I spent my lovely day off driving in downtown traffic to ask for help on my next pair of glasses,…read moresince I've been to this location for my eye exam in the past, even though the exam in my hand recently came from the Lutz location. I brought in my glasses that I don't like and sunglasses as an example of what fits great, since I wanted to be comfortable sitting at the computer for long periods of time. I was hoping for a conversation about similar options for bi-weekly contacts for people with astigmatism, since it's a new condition for me, but nope. I was hoping the lady could help me with my face measurements or tell me what a good option would be for the bridge piece that I could explore so they don't always slide off, but nope. I felt like a nuisance and stopped talking after the conversation just seemed to be a whole lot of "I don't know" and "I don't order online." Super disappointed and I'll take my chances with somewhere cheaper, since I didn't care about the cost at Target Optical. I just wanted help! Self service it is. *****Post update, this is the level of information I was looking for about my face shape and low bridge vs high bridge fit with glasses. After I took to the tape measure I researched this. I still think this is pretty obvious information for someone in an opticians office to be able to provide. More wasting of my time, but an answer! Enjoy: https://priverevaux.com/blogs/eyewear/glasses-for-face-shape

Dr. Macey McAleer, Board certified optometrist

Our Target Optical team! Come see us today!

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Excellent equipment helps to perform thorough eye exams.

Optic Shop

4.2(24 reviews)

10.5 mi•SoHo

Fitted quickly and after wearing for a week now, find one pair is impossible for me to focus while…read morewearing. The other pair just needs an adjustment to fit. Not sure why one pair is so out of focus, but will be returning for help with the problem. Overall I found their prices to be very high. But, my daughter recommended the shop, so I went on her advice. I paid almost enough for 4 pairs at my normal shop for just 2 pairs. Ouch! Money is tight for me as well as everyone else right now! The people, Gil, Sue, and Jason are all very pleasant to work with on finding the perfect glasses to fit you.

I have had so many great experiences at The Optic Shop in South Tampa until today. I love working…read morewith Gil and have been shopping for my sunglasses and progressive eye wear with him and 2 others over 10 years. Gil was not there unfortunately. Instead Cory Puma was. He handed me my new sunglasses that had made me so dizzy wearing them the first 3 days, I brought them in to ask Sue's help. She sent them out for a different lens material.Today, the replacement lenses were a little better but very blurry on the right lens. I explained that the 9 year old sunglasses that I bought here, still wear were still perfect and never blurry. He pulled my files and said "you didn't get those lenses from here!" I repeated that I only shop there and definitely did purchase them with Gil behind him on that wall. He repeated that I must have gone somewhere else. I said "are you calling me a liar??" He said "you definitely went somewhere else not here" I said quietly with a customer standing behind me; " you are out of line" and he yelled "YOU NEED TO CALM DOWN". I looked at Sue who's said absolutely nothing to support me after being her customer for years; "I will need a refund. You are my witness to all of this" . I left my $1000 paid glasses with her and walked out. I still cannot believe anyone could treat such a valued customer so horribly, Kim

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Optics Soho

4.2(25 reviews)

10.7 mi•SoHo

We have used the store for many years and given them a lot of business through frames, eye exams,…read morenew lenses and then doing them again when our prescriptions change. So far, our experiences have been very positive, but recently we spent a lot of money there, and when we went to pick up the glasses, they just handed them to us without so much as a case. I have some extras at home, but I remember that the cases they provided in the past have been nice. So I went back and explained that this was bothersome to me, and given the amount we spent, it seemed like a small ask. They explained that since we didn't buy the frame there, even though that particular redo cost over $1,200 (yes, very expensive) they don't give a case. I explained that this was a unique situation where the original case was lost as were the glasses that precipitated us coming in. It didn't matter to them, so I walked out and will not be going back. Which is a shame because we like the Doctor and both the people that are front of house. Oh well. Penny wise and pound foolish. The case probably cost them $20 max, but now we will just move our business up the street to someone who values our business.

Optics Soho - South Tampa, especially Dr. Cooper. Professional, efficient, and genuinely attentive…read morewithout feeling rushed. Dr. Cooper took the time to explain everything clearly, answered questions thoughtfully, and made the whole visit feel easy (which is not something people usually say about eye appointments). Great staff, great vibe, and zero pressure. Five stars--my eyes and my patience both left happy.

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Optics Soho on South Howard by Urbanbody and Medifast.

Britton Plaza Vision Center

4.9(19 reviews)

11.9 mi•Interbay

•$

I have been going to see Dr. SARAH MOI for a few years now at Britton Vision. Top notch and…read moreproficient service and super thorough examination. I get tests that other optometrists have never done on me before and Dr. Moi explains findings in simple to comprehend language along with any concerns she may have. She offers comprehensive information regarding my needs. I HIGHLY RECOMMEND Dr. Sarah Moi.

Only seem interested in getting the maximum billing from you. Did not give an itemized statement. I…read morecalled for am itemized statement and still haven"t heard from them.

Round men's frames

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MyEyeDr

2.6(16 reviews)

9.0 mi•West Tampa

Since Doctor Matt H, as well as the previous sales manager have left and the entire team has been…read morerenewed, this place has been nothing but terrible - They could not find my account and informations even if I have been there for 6 years now and just treated me very rudely when i insist that they already had all my information (I almost and should have left then), they wanted me to have pay for a service I did not need or want, had me paid for an extra during the eye exam without telling me that I would have to pay extra for it. I cannot log into my account online to get my prescriptions. Front desk staff is so unprofessional. I had to leave after waiting over 45 mn after the eye exam, to understand how much I would have to spend out of pocket on a pair of glasses (and actually never did find out ...). This place used to be great and has just turned terrible.

*TL-DR* - If you value competent eye care, clear communication, and receiving what you actually…read morepaid for, look elsewhere. This office used to be excellent. I brought my entire family here for years and left glowing reviews--until the original doctor left. What remains is an operation defined by disorganization, poor service, and zero accountability. The exam itself was mediocre but acceptable. Everything after that was not. I did learn that I now have slightly less than perfect vision but was told I dont really need distance lenses. Good to know. I waited roughly 30 minutes post-exam without acknowledgment, then spent over an hour trying to order glasses while staff repeatedly abandoned me to fix another employees' mistakes. In total, I was in the office more than 2.5 hours. I clearly and repeatedly ordered Costa sunglasses with only a reading prescription in the bottom--no distance correction whatsoever. This was confirmed verbally. I paid ~$500 out of pocket and was told they'd be ready January 8. January 15th comes-No call. No update. The patient portal showed a cancelled order and a replacement order--with no explanation. My calls and voicemails went unanswered. When I finally reached two weeks later, I was met with excuses ("We had Wi-Fi issues so we couldn't check our voicemail"). I was told my glasses had been there over a week and they had tried to call me--I asked what number they called, they gave me my wife's number, despite that being corrected multiple times. I had my wife check her phone and voicemail--they never actually contacted either of us. When I finally picked up the glasses--over a month after the appointment--they were made incorrectly, with a distance prescription I explicitly declined. At that point, I requested a refund. I was told they couldn't do that and a manager would call me... and once again, they confirmed the wrong phone number. Absolutely helpless. So far.. No call. No refund. I fear I am going to have to down there every day until I the "manager" is working when I get there. This is not a one-off mistake; it's a pattern of negligence, poor training, and indifference to patients' time and money. If you care about your eyes--or basic professionalism--take your business elsewhere.

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Designing Eyes Optical Boutique

5.0(19 reviews)

11.0 mi•Downtown Tampa

Sharon is the representation of Excellent customer service! She also has a unique talent where she…read morecan look at your face and give you the perfect options for you and your personality/style / face. No more guessing! The results are exactly what you were looking for and you feel fabulous! Dita, Chrome Hearts or more common brands like Ray Ban...

What great customer service! If you need a prescription, glasses, and a good time, this is the spot…read morefor you.

WOW

G'Ma is smiling with her new Electric Lady frames by Coco Song!

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Dita Eyewear

Eyeglass World

3.9(28 reviews)

10.5 mi•South Tampa

the best repaired my glasses when no one else could. Best and nicest staff best prices.read more

Terrible customer service. My husband and I walked into the store and there were 2 staff members…read morehelping other people. There were no other customers in the store. We began walking around and looking at frames, keeping an eye on the 2 staff members and staying in their line of sight so when they were free we could get their help. We must have been trying on frames and missed when one of the customers left the store and the staff member never came over or called out asking if we needed assistance. We were not aware the staff member was free until we heard another customer come in the store and saw the staff member immediately go over to start helping them. We then decided to stay near both staff members as they were helping other customers so they could clearly tell we were next in line. After about 10 minutes, with no other customers in the store, we went back to looking at frames (staying in the staff members' direct line of sight). About 5 minutes later a staff member must have come from the back room as we heard another customer come in and saw this new staff member get up from a desk and walk over to start helping them. At this point we simply walked out to go to Warby Parker at the mall. The staff at Eyeglass World never acknowledged us despite our clearly waiting to be helped, the staff members in the front of the store could not be bother to call their colleague from the back room to come and help us when we first came in, no one made any attempt once they were "free" to come help us, and we were blatantly passed over for other customers walking into the store.

What to choose from?

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Tampa Eye Surgery Center

3.7(3 reviews)

7.9 mi•West Tampa

I can't understand why their phone is always busy. Did they take it off the hook? I need to get…read moreconfirmation on a surgery date and can't even talk to anyone.

Dr Lorenzen was highly recommended and did not disappoint. His office and staff are exceptional…read more Within a week of my initial call I had an evaluation appointment. At that appointment, I was considered a candidate for cataract removal and lens implant. A week later I had the first eye completed. Two weeks later, the second. If you are looking for a superior eye doctor and office, you will not go wrong with this surgery center.

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

T B.

0

1

0

10 years ago

LensCrafters has major problems with the truth when they hire people. They are shifty and hamstring those they put in Management postions after promising the world to them. LensCrafters signs people up to GM postions and then make them work on the floor like sales assistants and my advice before accepting a job with this company is this.......beware of their promises! Example given .....I know of a GM hired for one store then tricked into a problem store (this is a slight of hand company). Funny thing about this company, is the fact you only last 3 years tops and why, answer is, they want you to lie by making up stuff to remove staff members. Now the store that they swap you into, lowers your chance at promised bonuses and they make you take all the previous problem staff they hired and turn it into your problem by dumping them into your problem store they tricked you into. Beware of the current regional general manager tampa fl area. He is one of those that wants a GM to make false statements about staff (this man should be removed immediately before LensCrafters damages their reputation even more). Now one RGM like this can happen, but he followed another RGM just as bad(seems this is LensCrafters culture). New GM goes to the switched store and what happens, the new GM finds a store of problems and it has a dirty little secret that the new GM finds out from other GM'S ......what is that, oh you have less hours to give your staff than other stores (so you cannot compete on a level playing field). A SET UP FOR FAILURE ! Isn't that just special and a big, big warning sign of things to come (BEWARE OF THIS COMPANY!), it will chew you up and spit you out. The current RGM in the tampa,FL area is known by GM'S as lazy and puts his workload as a RGM on the store GM leaders and he is known to skewer the store facts to suit himself. He can not give any real solutions(as a real honest RGM could) to any of his stores. LensCrafters seems to like employing RGM bullies ....... WHAT A DISGRACE! read more

Melissa P.

0

6

2

7 years ago

OD Christie Hartsfield at Lenscrafters Citrus mall she is an Excellent optometrist! Knows what she's doing. She not only provides expertise for glasses and contacts, but also exams the health of your eyes. Great personality, just one of a kind. She will be my optometrist as long as I live in Tampa read more

Maggie E.

44

6

0

10 years ago

Professional and Courteous! They were a life saver when my dog ate my glasses!

LensCrafters - opticians - Updated August 2026

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Target Optical

3.3

(17 reviews)

Nice experience. I like all the options of the glasses that they have there! and they have great…read morecustomer service

Consistently excellent and friendly service. I have gotten 5 pairs of glasses there so far.read more

Eyeglass World

4.0

(25 reviews)

Went there this afternoon for an exam and for new glasses. The tech explained the exam and the…read morecost, so I went along. I did decline the eye dilation as I am sensitive to light. I thought there was an extra charge for that, but since the bill does not itemize who knows. Also during the exam one of the lights used to look into the eye didn't work, so it was certainly not a 100% exam. Off to the showroom where there is no progressives glasses for $199.00 as on their webpage. They start at $219.00 After picking out two pair I sat down while the salesperson entered the information to verify the glasses I picked would work with the prescription. I was then quoted over $550.00 for the two pair of glasses. When I asked why it was not the $219.00 I was told some kind of my wide angle lens was required. I was then told that if I did not want this wide angle lens they would do it for the $219.00 I told him I do not appreciate people who do business this way, and I left. I gave them the 2 stars because there technician was very good, and the doctor seemed to care. As for the rest it is pure bait and switch.

In town briefly needing a fresh Rx & sunglasses. Crew was welcoming & professional. Selection of…read moreframes a little boring but I found the perfect Ray Ban sport frame on sale, excellent value. New Rx sunglasses were ready within the day, great work. Dr Patel, Matt, & Liz: thank you!

Pearle Vision

3.2

(20 reviews)

I had a great experience seeing the team here! Every staff member was kind and helpful. They made…read moremy appt quick and easy without lacking care. Highly recommend going here for your next eye appt!

I made an appointment for May 27th at 4pm. I have confirmations for the appointment. I showed up…read moreand was told there was no record of it. I showed them the confirmation and they agreed it was from them but they didn't want to help me because other people had booked the slot. I took time off of work for the appointment and they acted like I was at fault for them losing my appointment. I called Pearle's main number for help and they told me that there was nothing they could do either. I would definitely recommend going elsewhere and have made an appointment with another company. They have zero customer service. No offer to help, but I'm welcome to hang out for an hour and see if anyone no-shows. Meanwhile, a bunch of people standing around doing nothing.

Visionworks

3.3

(17 reviews)

I bought eyeglass frames and lenses from the store at citrus Park . I previously had visited the…read morePalm Harbor location but had a bad experience there and vowed to never shop again. However, I'd the frame selection better than other places so I gave another store a chance. I had no problem when I bought the glasses a very professional gentleman helped me. He said I could come back at any time for any adjustments after I pick up the glasses. I picked up the glasses and the sales lady even ask me to sit down for the adjustment. She made a couple of minor adjustments and I was on my way so I said I can come back to get an adjustment correct? She said yes. Three weeks later I was of citrus Park so I stopped in for an adjustment. The gentleman who had helped me initially started working on my adjustment when I suppose it was the manager came over and told him to help someone else and he would take care of it. He made me stand up and moved to the other side of the bench and seemed to be impatient with . After several adjustments he told me the why would not work. I used to be an optician. I used to lab. I also worked in an optical lens facility. Vision Works should not tell people they can come back for an adjustment if they don't want to take the time to do it. You don't have to tell lies, you don't give people the rush. I finally walked out in frustration. Do not from Visionworks. I was asking for some very simple adjustments and I got attitude. Maybe just don't like old people.

Just ok, I'm not crazy about the selections. It's about half the Inventory of the S Dale Mabel…read morelocation if not less. That's my biggest issue with this particular Visionworks. Plus the fact that they never reached out to me when they said they would to notify me about my glasses being ready for pickup. Service overall was fine, nothing over the top. They follow covid19 guidelines in case you are wondering. Again just ok, I prefer the other location mentioned for their variety and better selections.

MyEyeDr

4.1

(10 reviews)

Dr. Stanley is thorough and very competent…read more Optician Ariel (sp?) is extremely knowledgeable and helpful.

We've been coming here for years! I just love Dr. Jennifer Stanley. She's so caring and patient…read morewith her patients. Even the office staff is friendly and you feel good coming here. My husband and I have been coming here for years and this is now where we bring our daughter. Jennifer has basically seen our family grow through the years. Easy entrance and exit, plenty of parking. You can make appointments online and even fill out your paperwork online before going to your appointment. Masks are required for exams however optional if you are not getting an exam. They are extremely good about sanitizing between patients with wiping down tables and exam equipment with each new patient.

Warby Parker International Plaza

3.7

(18 reviews)

This was my first time in a Warby Parker store. I was looking for frames so I could get…read moreprescription glasses. I walked in, no one said hi or welcomed me into the store. I checked out a few frames but didn't like any. After 10 minutes of being ignored and not acknowledged, I left. I don't recommend this location.

I've been getting Warby parker glasses for years!!! Great frames, reasonable prices, and everytime…read moreI visit this store I get amazing service from wonderful people! Thank you for making my day today!!

Warby Parker Shops at Wiregrass

3.0

(2 reviews)

I've purchased a pair of glasses here as well as having my glasses serviced here and both times…read morehave been pleasant experiences. When you walk in, there is a check-in process to put you in the queue for a sales assistant to help you. When I purchased glasses the first time, I waited maybe 10-15 min and browsed the different options throughout the store. The sales associate was helpful in helping me pick out glasses and gave an opinion along the way. No issue processing an out of network claim and they provided all the necessary paperwork. When I returned to pick up the glasses, the optician was helpful and properly adjusted my glasses. A few months later, the frame felt a bit off after a long trip abroad of throwing the glasses in a backpack (inside a case) and went in for an adjustment. I waited maybe 2 min in the same queue process and was helped immediately. The optician fixes the frame, balanced it properly and checked that it sat well on my face. I was happy and in and out of the store in 10-15 min. The store is clean and they've expanded their options and have a bigger sunglasses selection as well. Would definitely come back for new glasses when I need them...

The representatives inside the store are beyond helpful, but the after experience of receiving…read moreglasses horrible. The going back and forth for prescription validation, the representative at the store took my pupillary distance but I had to download an app and do it again, and toll free number has limited assistance. I dont think I'll be back any time soon but like the glasses selection.

Schulz Eye Care

3.4

(11 reviews)

I am a Massachusetts resident and a Florida snowbird and have been going to Schulz Eye Care for…read moremore than five years and have always had great care by the entire staff. I am returning to Florida next week and am sure that I'll have great care as always.

I absolutely love the staff at Schulz Eye Care! They really care about their patients. I recently…read morewas very worried about my eyes and they got me taken care of right away, even when I knew it wasn't going to be convenient for them. I went in apologizing for them having to fit me in and they told me to never apologize, they just wanted to make sure it was okay. I felt like they really, really cared. Dr. Schulz is extremely knowledgeable and validates every worry/symptom and gives detailed explanations as to why you are experiencing it. I could not be more thankful to be a patient of theirs!

Optics Soho

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