I am sorry to read negative reviews of the Pittsfield Library. I have always found staff to be…read morehelpful, upbeat and personable. The library has a great selection, comfortable spots to relax with a book or magazine and plenty of computers to access. The online reservation program is simple to use. I do agree that there should be a way to check out books in person. Keep up the great service. An excellent public library like ours is essential to our community.

Wow, I felt bad to see so many negative reviews about this wonderful library. This is a fantastic…read morecommunity resource. They have computers, they have a library of many other things such as musical instruments, games, sports gear, etc. People are all helpful, they will get a book from another library if they don't have it in this library, they have free passes for museums, they have a printer and coffee machine, they are open most evenings. I'm very happy with this library.

I did not expect to find the Farmington library as part of a larger town government complex. If I…read morewere a betting person, I'd blame the seventies. The outside of the building is very austere and gray. There is a fair amount of parking available, so watch out for pedestrians. The building itself is huge; there is a map in the lobby and it is helpful. The lobby has so much on its own - a used book sales area, movies, space to sit.... There used to be (if memory serves over several years) a coffee station but now holds maps for planning information. There is, off the lobby, also a whimsical duck statue. The Friends of the library do a book sale once a year. On the last day, it starts as a normal sale, and in the afternoon goes to $10 per bag you fill with books. There is a gap between those two sales, and a place to queue until the bag sale opens. You're not going to pull one over on the Friends and sneak in as the first part of the sale ends. You'll be asked to wait outside.

Definitely one of the nicer libraries I've been to. This was located near the Farmington high…read moreschool and town hall. This review is mainly for the children's section. The area was large and it's on the left side when you enter from the main entrance. There were two Librarian who were friendly. My toddler wanted to play with the trains set but you have to get the trains from them. After you're done, just return them to the librarians. They are also participating in the 1000 books before Kindergarten program like Simsbury library is doing. You read to your child and each milestone (ie. 100 books read), you get a free book. I think it's neat that they let you borrow bags of toys. There are computers with educational games for the kids. There is a storytime area that has a painting of a large dragon and puppets to play with. A play kitchen is also available to play with. Overall, a great spot to bring your toddlers and older kids, because there's a tween area too.

Friendliest staff of any library I've been to, and believe me, I've been around in my seventy-two…read moreyears. They have become like family to me. My home outside my apartment.

Personal help finding things. Kind and experienced staff is super helpful. They reserved a book…read moreat another library and it was sent to Lilly library for me to check out. -For my book club. Computers available. Love the free Summer concerts just steps away on Thursdays.

From the owner: Lilly Library serves traditional and modern library user's needs. Come check out books, movies,…read moremusic, magazines & more. We also have ebooks and digital audiobooks available on our digital catalog. Find out about storytimes, book clubs for new readers, teens, and mystery lovers, as well as movie show times and other exciting programming on our website.

The Forbes Library in Northampton, Massachusetts, was established through the will of Judge Charles…read moreEdward Forbes, who died in 1881. He left $220,000 to the city to create a public library that would be free and accessible to all residents. Construction began in 1893, and the library opened in 1894. The building was designed by architect William Brocklesby in the Richardsonian Romanesque style, using Longmeadow brownstone and fireproof steel framing. It remains one of the most architecturally distinctive civic buildings in western Massachusetts. Judge Forbes was not related to the Forbes family associated with Forbes magazine or the well-known Forbes millionaire rankings. His wealth came from investments in the New Haven and Northampton Canal and later in railroads. He lived modestly, never married, and rented rooms in town. His legacy was civic rather than commercial, focused on education and public access to knowledge. The library also houses the Calvin Coolidge Presidential Library and Museum, reflecting its deep ties to local and national history. So while the name might suggest a connection to publishing or wealth, the Forbes Library stands as a monument to quiet generosity and intellectual accessibility. Beyond the Calvin Coolidge Presidential Museum, the Forbes Library offered a warm, welcoming space filled with quiet nooks, curated art displays, and shelves that seemed to stretch endlessly with local history, fiction, and research materials. We explored the main reading room, where natural light poured through tall windows and the original woodwork lent a sense of timeless dignity. A rotating exhibit near the entrance showcased regional artists, while tucked-away corners revealed archival maps and Northampton memorabilia. The elevator made it easy to reach the upper floors, ensuring that the library's resources and charm were accessible to everyone, regardless of mobility. [Review 1135 of 2025 - 1276 in Massachusetts - 24688 overall]

You know me and Libraries; can't keep me out of them!! and this one I daresay is my favorite in the…read moreWestern Mass area. Ok, ok, it's not just because Paco the vegetarian Pirahna is here. The building itself is an architectural marvel. There's something about this beautiful building that's up on the hill, surrounded by large oaks. It's as if the leaves billowing in the wind beckon you to: "please come in." There's just something about where this building is situated that exudes peace and tranquility. You'll see that others feel the same in the reviews. If you follow Forbes on Instagram, you'll not only see that it's active with events, but a lot of them strive to help the community. They have an upcoming event where they'll have clothes, shoes and general business attire available for people who are looking to get a job. I can't think of any other library that does that. To further expand on that note; they lend out musical instruments. You read right; you can borrow musical instruments here. I'm not sure what details are involved but I personally found that to be incredible, and a show of the willingness to go the extra mile for the community. Yes, you do have to pay for parking here. I know that sounds off putting, but there is a sign on the property that says the proceeds help the library and their programs. Besides, I think a dime gives you 20 minutes time so it's extremely cheap. Keep up the good work Forbes! You definitely have admirers.

Today's "office" was the Brattleboro library. Easy, clean, comfortable…read more I found a nice spot on the upper floor where I was undisturbed for five hours of emails, quiet Zoom meetings and perhaps a few Yelp reviews got cranked out in between here and there. The library is quite modern on the inside despite being in an older and refined building. A large collection of books including the usual fiction, non-fiction, reference and periodicals. Friendly and helpful staff who helped me get settled. And a free wifi that worked very well. Street parking with meters and you're expected to find a different space after two hours. Okay, I did that. [Review 18442 overall - 42 in Vermont - 1964 of 2022.]

Thanks Jerry. My experience there was really unfortunate. I recieved a threatening notice that…read moreVermont law allowed for a fine of up to $400. for a book that was not returned. There was no further explanation offered, no further elaboration, or justification for that amount. That is the basis of my Yelp. The day I got the notice, I was, ironically, driving to Boston to return books to both the Boston Public Library, and a university library. When I returned to Brattleboro and saw the notice, I came in inquire about the threatening tone of the note. I was assured by reference librarian the that they only sent that after an initial notice had been ignored, and that fine amount was encoded in Vermont law. I had not recieved any prior notice and I asked if there was a record that the first notice was indeed sent to me. The reference librarian then took me back to the office behind the main desk. A woman there looked up my account and told both of us that there had, in fact, been no prior notice sent. There had indeed been an error. I love the charm of the library, but I woud not assume people are out to harm it or inflict financial strain on it. I am curious to know how anyone (particularly a legislator) thought $400 was a good idea, or why it would be used as an incentive to get a book back? That's where I think $25 would do the trick. It seems like overkill and unecessarily threatening.

Wonderful, friendly, helpful librararians can get you whatever you need. Nice children's library…read more Be sure to check out the Williamstown Historical Museum in the back of the library.

Very nice small town library, friendly people dedicated to keeping the library alive. I can't…read moreimagine complaining about a local library since most towns don't even have one but I had to respond since the main review complains about being called too many times.

Comically inefficient. A person named Matthew, either a volunteer or employee, repeatedly calls…read moreand e-mails me about an issue that was resolved a month ago. Apparently Matthew listens to a month-old voicemail message day after day, and falsely believes it is a new voicemail message each day. He then responds to the "new" voicemail message by contacting me to tell me the same thing he's told me multiple times and that has been resolved. It's like a "Groundhog Day" time loop which would be comical if it wasn't a complete waste of time and money. Taxpayers pay for the library. I contacted the director, Sharon Sharry, who didn't address the issue but rather relied on Matthew's delusions in defending him and her inefficient library.