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Fusilier Realty Group

Fusilier Realty Group

(3 reviews)

Lake Nona

Please check the house/ lawn in detail when you rent from them. They are ridiculous! I live at…read moretheir property almost 10 months and they wanted me to replace the front lawn/ sod cause it was dry!!!! So to give me my security back, they withheld a portion because I was Not going to do it!!! The property representative doesn't text/ email you back in a decent time when you have questions. Put tons of ridiculous figures $ just not to give the full security back!!!!

Can only speak from experience as a renter of one of their properties... If you're a renter looking…read morefor a house, stay far away. Such an incredibly long and tragic story that starts with their 27-page (yes, literally) lease that is 100% in their favor and 0% in yours. We should have turned around and ran when we could have if we had only known how bad things would get with them. The girl who showed the home was nice, the person who will become your property manager...not so much. Lourdes Valdes from the beginning was unfriendly, rude and made dealing with their office a nightmare. There were issues with the house that we were told would be taken care of before we moved in, and then upon move in were told "you rented the house as-is." We decided to just deal with the issues (mismatched paint all over the house, unkempt lawn, weeds, ants inside the house, etc.) and lay low to avoid having to talk to anyone in their office. That was a good plan until a horrible issue with mold in the kitchen took over the house after the hurricane. Had to beg someone to come out immediately (they refuse to take calls regarding maintenance issues and your only option is to put in a request via internet leaving you to never know when someone will actually show up). Maintenance guy was sent out who put Kilz over the cabinets, which obviously did nothing. Had to beg again for someone to come out again...Lourdes sent someone in to RIP OUT THE CABINETS and drag them through the kitchen and garage which exposed massive amounts of black, gray, white mold. If you know anything about mold, you know that disturbing it is the worst thing you can do. The smell was so bad in the house we had to evacuate. Never could get a straight answer from Lourdes regarding the process to fix anything nor whether they would waive our rent since we couldn't even live there. Ended up having to hire a lawyer to deal with the situation and get us out of the lease as dealing with Lourdes was impossible. Not only that, but she continually mentioned her lawyer throughout this process which made it clear that we also should probably have someone on our side. It's unfortunate we had to spend the money for that, but I don't think we would have been able to get out of the lease and get our deposit back if we hadn't. Our entire life was in that house and had to be removed by a professional mold remediation company. I have an actual mold allergy and couldn't even go inside. We lost literally thousands of dollars of our items. Every single piece of furniture, mattresses, bedding, pillows, toys, photos, etc. had to be thrown out because of the smell and the fact that you can't clean things like that well enough to bring into your new home. It literally was like having a fire come in and ravage your home. Only this was due to neglect--we had to hire our own mold inspector to give us an idea what was going on since Lourdes decided not reveal any of the information from the one she had ordered. We were told by a local mold expert that mold is very slow growing. The mold in that house had been there for a really long time and because of the extra rain from the storm, it became even worse--to the point of us having to evacuate. We had only lived in the home for four months and had nothing to do with the existing mold issue. The home had water leakage that wasn't dealt with because this company is so cheap they don't want to do proper property maintenance. There was zero compassion or concern shown to us from Lourdes or anyone else in their office. Instead we were told this was just an "accident" and that the owner of the property would be losing out on rental income. Kind of hard to compare minimal rental income loss to a family who was suddenly homeless and lost 75% of their belongings, but she still tried to act like they were the ones being inconvenienced. We were also told at one point that we should be able to live in there with the exposed mold. Thankfully we have been shown compassion by others around us during this difficult time, but I would hate for anyone else to find themselves in a similar situation with a company who could literally care less about you. I'm sure they'll try and come up with some sort of excuse, blame us somehow, or even try and have this review removed, but the facts don't lie. We evacuated on September 17. It's now January 2 and they still don't have this home available to rent and are still doing repairs on the home. The damage because of mold is obvious despite the way they tried to act like we were over exaggerating. Do some research on this company and you'll find many negative reviews out there. This is one of those cases where the bad reviews literally are true. Run as far and as fast as you can from Fusilier.

Lake Nona Home Services - I treat every customer like they are my only customer.

Lake Nona Home Services

(1 review)

Lake Nona Central, Lake Nona

We are delighted with the services we have received from this firm over the past 15 months or so…read more The credit goes to the owner who is passionate and reliable. We own a vacation home here so we needed someone to check on the property regularly, start the car, receive large packages from time to time etc... This firm has gone above and beyond by collecting the mail, changing air condition filters, installing new alarm batteries, getting the pavers white washed etc...we are so happy with the service. We receive a text message each time the house is inspected with a quick status. We highly recommend!

From the owner: We provide quality home inspections on a weekly basis for homeowners who leave their homes for…read moreextended periods. Our goal is to give our clients peace of mind while they are away. Whether the property is a vacation home, rental home or a business investment, homeowners can rest assured knowing their property is being regularly supervised and tended to. Basic Home Services Provided: *Visually check exterior of the home for signs of damage, forced entry, etc. *Test outdoor lighting *Remove flyers, door hangers, newspapers and general debris as per homeowner's instructions *Physically inspect home entries and exits, such as doors and windows *Conduct a general visual check of all interior rooms/spaces *Check mail and place in home or as per homeowner's instructions *Check telephone for dial tone and for messages as requested *Test circuit breaker/fuse panel *Check indoor temperature and humidity level, adjust as requested *Check to ensure refrigerators and freezers are functioning properly *Reset electric appliances and timers due to power outage/surge *Check for signs of insect or rodent infestation *Run faucets, showers, baths, toilets to refill traps *Check hot water tank and air conditioning unit *Check for visible mold, mildew, plumbing failures, water leaks and flooding *Adjust indoor/outdoor lighting, blinds, drapes, shutters as requested *Bring in/take out garbage cans and recycle bins Personalized services offered upon request!

Fusilier Management Group - Very small looking entrance but huge once you get inside... A grower not a shower

Fusilier Management Group

(18 reviews)

Lake Nona

laura alves you are my angel thanks for helping me for…read moremany years, your human being it's the first catch up me, after your professional manners into how you do your job, you watch my properties excellent thanks for the years you support me! excellent professional skills and human being

Horrible company!!! Avoid this place at all cost!!!…read more We rented a house through this company for 6 years. They were very accommodating getting us in to the house, but what a horrible company to deal with throughout those 6 years. My wife and I have lived on military bases, apartments, and houses and this company was by far the worst to deal with (yes, even worse than dod/military run housing). Yes, we didn't have to stay there for 6 years but after moving so much in the military we didn't want to move again until we could buy our own house. With this company, even just trying to get our lawn mowed on a regular bases was like pulling teeth, especially when the grass grows so fast in the summer. We put in a work request for mold under the cabinets, and they completely ignored it. Other requests went ignored too but the mold one was the most appalling. When requests did get answered, they weren't answered in a timely manner. Trying to deal with the people in the office was annoying as well. Nobody could give you a straight answer for anything, and they would always say, "let me look into that and call you back" then they would never call back, and then ignore you when you called to follow up. After 6 years of being good tenants and not missing or being late on a payment, we were finally able to buy our own house. Now, you think a company would work with us, at least a little bit, but nope, not this company. Refused to work with us even a little bit. All in all just a horrible company to deal with, and I'm so happy to be rid of their incompetence. Avoid this place at all cost.

Lennar - realestatesvcs - Updated May 2026

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