While the neighbors are wonderful, the HOA here is absolutely the WORST we have had the displeasure…read moreof dealing with. Advance HOA are crooks who change their guidelines frequently regarding landscaping, even after they've approved your plans and you complete them. They will come back and tell you they can change any guidelines at anytime they choose. They just changed our community fence requirements, AFTER approving us all on plans from their guidelines!!!! Most new homes have their fences up already and spent thousands on the ridiculous style of fence required, now to be told we all need to change them. Nope, sorry. Not going to happen. Also, HOA fees are 95 dollars a month. For what??? We have ONE small playground. No pool, nothing else for all of the young families living here to do during summer. A volleyball pit was proposed by the HOA board...that would be a huge waste of our money, and turn into an animal waste box. We would have no problems continuing to pay almost $100 a month of we had a pool. We have only been in our home for 6 months and want to sell already, simply because of the horrid HOA and lack of amenities. This was supposed to be our home we would be in until both kids graduated. We can't deal with the ridiculous rules that long. We aren't the only unhappy ones. Most of our neighbors are unhappy as well. A civil suit has already been discussed, it's that bad. The homes are nice, but Richmond is awful about fixing anything under warranty. The grading of the land is so bad that our neighbor two houses away, waters his lawn, and the water runs along the fence line all the way down to the street, causing our fence and the neighbors to sink. Eventually it will rot out our investment. It also floods the lowest corner of our yard as well as our neighbors. Richmond basically said tough. There are so many other issues here, I wish someone would have taken the time to post am honest review before we purchased here. Richmond even lied and said there were plans for a pool eventually...which we stupidly believed. Oh, and our HOA commitee thought it was a good appropriation of money to spend $30,000 of our community money on MULCH. Mulch!!! Seriously!!! Look elsewhere unless you want to deal with all this mess...

The absolute worst. Make sure you have a lawyer experienced in real estate law before you do…read morebusiness with these folks. DO NOT SIGN A CONTRACT IN THE SALES OFFICE. The entire experience puts THEM in control. Make sure your EARNEST MONEY IS NOT FORFEITED, ESPECIALLY IF YOU ARE A SENIOR! They could care les about YOUR loss of hard earned savings; they just want to line their pockets! Make sure you understand that IF you are foolish enough (like I was) to believe their sales office staff that your earnest money would be returned, only to hear the infamous "You should expect your refund in a couple of weeks. We can't do direct deposit, so it will be a check back". Bull! Their managers are as unreliable and untrustworthy as their underlings. And DO NOT TRUST THEIR SO-CALLED ELECTRONIC SIGNING SYSTEM. WE HAD A DOCUMENT THAT WAS ALTERED AFTER WE SUBMITTED IT! If there was a rating below minus -0 it still would be way above what these "With Us It's Personal", 'home developers' deserve. Be VERY cautious!

GJ Gardner Falcon built our semi-custom home for us, and I have nothing but good things to say…read moreabout them. The entire process went smoothly and was overall a very positive experience for our family. We were told construction would take 5.5 months - it took EXACTLY that - wow! The staff are all incredibly nice people, who are professional, courteous, respectful and genuinely take pride in their work. I think it's exceptionally rare to do business with a company that truly cares about the customer, and never makes you feel like they're simply trying to make a profit off of you. They made sure to be thoroughly communicative throughout the entire process (this goes for sales, accounting, general management and construction). They did everything to ensure our satisfaction, resolved any issues immediately, and most importantly, made sure we were happy. We LOVE our new house! And being honest, there have been a few kinks we're having to work out, but that is to be expected with a brand new home. GJ Gardner Falcon has a fantastic warranty system, where we feel confident any issues are going to be corrected. We feel fortunate that we had GJ Gardner as our builder, and are positive there isn't even the slightest chance any other builder in the area could have done as wonderful of a job as they did. Thanks so much to their team for giving us our happy dream home!

We moved into our new home, here in Casa Grande, a year ago. There is so much to love about the…read morehome -- the floorplan, the big back yard, the beautiful kitchen, the neighbors, the quality of the materials, and so on. So, why 3 stars? Because it took 18 months to build the home, and there were a LOT of problems with the home. Most of which have been resolved after requests to have them fixed. Sometimes simple requests, and sometimes requests that only resulted in action after multiple emails and phone calls and escalations and photo collages. The people we worked with at Richmond American have all been pretty cool -- Jared, Bianca, and so on. I know they've got a lot on their plates, but they've been helpful and kind. If you are going to have Richmond American build your house, or if they have built your home and you're within 1 year of having moved in, I strongly recommend that you do what we did: We hired a home inspector to evaluate the home during every phase of construction, from foundation to studs to flooring to plumbing. He visited the home many times during construction, and we passed his findings along to the builder. We also hired a roof inspector, who also found things that needed to be fixed. We're glad that we hired experts to help us throughout the homebuilding process. And we kept all correspondence with the builder very cordial, but firm and direct. We expressed gratitude when they were helpful, and photos and follow-ups when they were slow to be helpful. I hope this review is helpful for those who are considering going with Richmond American, and also to those who own homes built by Richmond American.

The quality of a Richmond Home is not what you want in a home. So many things have been done with…read morelow standards. We have been in our home for 10 years and have replaced everything! Don't do it!