Jasmine is the best and would come again!! The service was awesome. She help with all my questions…read morein respectful manners.

They have excellent customer service!!! If they can't help you then they direct you to someone who…read morecan. Thank you Ms. A

Sidney is not an honest businessman uses God as part of his deception and pushes to get papers…read moresigned prior to to seeing rates, the rates quoted are not even anywhere close to the rates given. I have proof of this if any potential customers would like to see before having any of your hard earned money stolen from you!

From the owner: We offer start up loan for 10 years, SBA Loan, Line of Credit Loan, CRE Loan and Equipment Loan. read more

Trina was absolutely outstanding! She provided great assistance with patience and accuracy. Her…read moreknowledge about the products available at the business was informative. Big thanks to you! You truly rescued my day!

From the owner: Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cards…read more ACE Cash Express, Inc. is a leading financial services provider, specializing in check cashing, bill pay, money orders, and debit card services. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by providing convenient, immediate access to financial services.

Had three payments taken form my account related to an Advert on Apple iPhone, total rip off,…read more$95.66. never received any goods or services, the web site is "https://furvista.com". Complained to WFB, had a temporary credit given, I sent them the web page attached, I have never received any goods or communication from https://furvista.com. Supplied them with website, Advised not to use the site because it was a scam site, Sent this to WFB. Today I am told as a more than decade customer, the on-site sent the goods. I understand that every year WFB & BoA compete for the "Biggest Turd in The Sewer" WFB are certainly the biggest turd this year. Perhaps the "Claims assistance service is the Scam site." They are certainly not interested in their customer, I should have used Amex for the advert on iPhone. With Amex there is NO messing about.

Used to work for this bank (through mergers) - they keep switching checking account terms. After…read morebeing a customer for 30 years (when it was First Union), I've never paid for checking. Now they want $35 for 60 checks BUT if you change to a Prime Checking Account, checks are free but you'll pay $25 monthly charge if your account balance is below $20,000!! Really? They treat their employees poorly, with extremely low if any raises or bonuses, while the execs (mostly J.P. Morgan transplants) get HUGE raises and bonuses! The employees need to form a union, seriously. They've taken away pensions, reduced severance pay to nearly nothing, and displace folks at the drop of a hat. They do this to fund the legal fees and penalties from their criminal charges. I'm done with this bank!!

I've been with them since 2009 and it still feels like they operate like it's 2009 sometimes. A lot…read moreof things still take 8-10 days for them to mail you something when it should just be easily accessible online. Also when applying for lines of credit or lines for anything, they act just like any other financial institution. It's all based on a screened robo response based on that almighty three digit number called a credit score. It's not a human touch, which is rare now these days anyway.... so I guess they are up to date in that aspect unfortunately. However, that's not to say that it's all bad. Their customer service is okay and they have a lot of features online that are pretty neat. Every time I visit in person, they are super polite. So I'm pleased over all, though it isn't over the top amazing. 4 stars is a compliment. Their motto is "Like a bank. Only better". I often joke that it should be "Like a bank." period.

I tried giving this credit union a second chance, but once again, they've completely disappointed…read moreme. This is the second time I've dealt with the exact same issue regarding Zelle. The first time, I was assured everything was good to go, only to find out that was false. They will constantly blame you or blame Zelle instead of taking any accountability for their own broken system. I actively use Zelle through another bank with zero issues, so blaming this on a "Zelle IT issue" is just an excuse. The problem is on this credit union's end. To top it off, they made me wait 90 days just to access shared branching and Zelle--and after all that waiting, it still doesn't work. When you call customer care, they don't help at all; they just brush you off. Why waste your time banking somewhere that lacks basic functionality and refuses to own up to their mistakes? Save yourself the headache and take your money elsewhere.

It's been a while since I've actually gone INSIDE a Bank of America to do any type of transactions,…read morebut I needed to do it today and decided to take an early lunch just to miss the lunch crowd. As soon as I walked in, I was greeted immediately and politely by a gentleman and was told he could help me with my deposits. Everything went swiftly, and he answered all of the questions I had. Once we were done, I still had another transaction to do that required me to go up to a teller. The manager was walking around and saw that I was waiting and he had no problem in helping me out himself. Everyone is super polite. It was not busy at all and was in and out in minutes. Definitely recommend this location if you have to go inside.

Came in to exchange foreign currency. The branch is modernized and clean. The staff was helpful and…read moreJustin the mortgage guy was a great resource for answering all my questions.

We've been Chase Customers for quite some time and continued to use Chase, when we migrated to…read moreFlorida. I can't begin to tell you how elated we were to learn that Chase was available to us in Charlotte. Apparently, Chase seems to be growing/expanding rather rapidly within the Charlotte area. Staff at this Park Row location are incredible courteous, patient, energetic and polite. Everyone has a great attitude! Bankers are truly on top of things and we have never felt pressured into doing things with our money that we don't feel comfortable with. This is truly a beautiful and safe location. I really appreciated the holiday display of the Menorah - made me feel so welcomed. The Bank's Vestibule contains the "Smart ATM's" - which dispense various denominations of US Cash; this can be very helpful; - Unfortunately - for obvious safety reasons - the Vestibule is only open during normal banking hours. I guess they want to avoid homeless and "Undesirables" sleeping inside the vestibule. No worries, there is a well-lighted drive up ATM where you can conduct virtually all your banking. Again - I'm very impressed with the friendly folks that are working at this location. The Park Row location is the closest Chase to our home (City Park).