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    Lending Arizona

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Mortgage services

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    6 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (6 reviews)

    Can I do less stars than one? When I really needed help and the phone systems couldn't help me, I…read morecalled here since they tried to make this my home branch and provide extra service. But I cannot get a call back for help. And when I finally reached someone there was nothing they could do at the branch level. Ok, I get that. But I escalate and call the phone service and international service and every single time (seriously 4 times in a row), they would send me to the wrong automated system with options that were not what the phone people said they would do. So when I really needed the help of my bank, they were no where to be found. Anyone have any suggestions of a different bank I should move everything over to? Come follow me, because this experience sucked and they didn't care if I needed help or not, they couldn't help me. I'm done.

    The reason why Chase at this location gets two stars because Tara was very helpful and polite as…read morewell, the security officer out front also, she was very kind. So the teller "lorri" is why this place probably should get zero stars. She was very rude when she spoke to me and she was very condescending. As we all know with the COVID-19 going on right now, we are all trying to refrain from bringing elderly folks into public places. But i had too, and she was willing to cooperate, apologize, or even tell me no in a polite way. When I was leaving, I apologized for the confusion, she spoke Back to me in a very mean tone and said there was no "confusion" and stormed off. What the hell? Absolutely ridiculous, and very sad to see an adult act like a child.

    Hughes Federal Credit Union - Apply for a Hughes Visa today!

    Hughes Federal Credit Union

    (141 reviews)

    This is the Speedway/Country Club business. Nice. friendly people make a big difference to me,…read morethe people that work here are that. They, always have time to listen and help, I would not go anywhere else, the bankers are not pushy about different financial products but will give different options depending on your circumstances, it is a great place

    Story time Back in…read more2016 I was in the army and wanted to get a motorcycle. I was approved by Hughes payment a month was $120 and it was a 4-year loan $4,500 loan. After being late you get hit with a $375 fee and after paying on the bike for 3 years I still owed $3,400. I was told that because I was late almost 11 times that I had over $3,000 close to $3,000 worth of fees. I tried to request some of the fees get waived so that I could pay off the bike and they said no. I requested papers showing my payment history and also showing all the fees that I've been hit with and they never sent me a bank statement. The app used also didn't allow for you to have a statement for the fees. Always since 2016 until today they marked on my credit late payment even though I gave the bike back in 2019. They also used the motorcycle as the last payment date so that they can push out. The last time I made a payment cannot be used. And for the last almost 10 years to 7 years, I have not been able to get approved for anything because Hughes Federal Credit Union has continuously marked my account as late payment even though I have not had the motorcycle since 2019. If anyone tells you that this is a good company or bank to go with, you should put your hands up and get ready to fight that person. Not only were they not helpful when I was getting out of the military regarding to payments or hardship, but they wouldn't even move a finger to help a disabled vet in hard times. These people are loan sharks who prey on young stupid vets to into forever loans, I should've known better but it's been almost 7 years of not being able to progress in life because of my own mistake. Not all them but they sure as hell didn't help in the least

    Lending Arizona - mortgagelenders - Updated May 2026

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