Doctor is excellent and I am very happy with my results so far. The staff managing appointments can…read morebe better, like so much better. It is a far drive for me, about 2 hrs total back and forth. Not once did anyone reach out to me to reschedule my appointment since they would be out on vacation. Honestly if I hadn't prepaid, as good as the results are, I would have looked elsewhere.

they made me wait 40 minutes past my appointment time to find out they miscommunicated and I wasn't…read moreeven able to have a session that day. The price was soooo over expensive and I will not be going back

They are the best I love this place. This is the second time I'm here and they always treat you…read moregood and they answer all your questions.

excellent and professional care Kind staff and great…read morecustomer service They are prompt at responding to any issues

Stella is truly the best. She color corrected what I've had…read moredone elsewhere and the outcome is perfection! I had to come back for a touch up as expected and I'm beyond happy! She's truly an artist!

Stella is truly the BEST! She completely saved my eyebrows. I had been struggling with their shape…read moreand fullness, and she transformed them in the most natural, beautiful way. They look so soft and natural (not overdone at all) just perfectly enhanced. And the best part? After one year, they still look amazing! The shape and color have held up beautifully, and they still look so natural. I absolutely love my new eyebrows and finally feel confident without having to fill them in every day. If you're thinking about doing your brows, StellaINKLA is the one. She's talented, professional, and really listens to what you want. Highly, highly recommend!

All I have to say is Tabitha is a hidden gem. Knowledgable, affordable and friendly. I had a tattoo…read moreremoval and consultation about another treatment a few years back. Some people are so good they stay booked even though they are under the radar. If you know, you know.

I I'm thrilled to have found Tabitha! She is everything you want in an aesthetics professional,…read morealways on time, educated, informative, friendly, and even reasonable with pricing. Tabitha is really at the top of her game, has an extensive education and is more than just current with technology she is at the forefront teaching fellow professionals how to use the latest equipment. It is so hard to find an aesthetics person who is so qualified and trustworthy I cannot say enough how thankful I was to have found this place. The office in Encino is beautiful and the staff is always friendly, I always look forward to my visit even though my procedure hurts a bit. I am having tattoo removal done with the Picosure laser and I have been to four treatments now. I can say that the results have been amazing and the healing between sessions has gone quickly. Tabitha makes the procedure very comfortable with the cold air blast and ice packs. I would say it doesn't hurt any more than getting the tattoo. Tabitha tells you everything to expect and gives you all the information you need to have a successful healing between session and get the most fade from each session. I am thrilled at the results so far and I look forward to finishing my treatments. I just might have to find another reason to keep coming to Tabitha because she is so wonderful, I wish my doctor was more like her. I will post pictures and an update when I am finished with the tattoo removal process.

I genuinely hate having to leave this review because, overall, I love Removery as a company and…read morehave had great results with my tattoo removal journey. However, this particular location has become a major source of frustration for me, and unfortunately, the issue centers around my experiences with one nurse, Cidney. For context, I purchased a large tattoo removal package during the Black Friday sale in November 2024 and spent roughly $3,800. I had been coming to this location regularly for treatments. Later, I wanted to add additional tattoos that were not included in my original package. Because I am a content creator and had already been documenting my tattoo removal journey online, I reached out to Removery's social media team. We ended up establishing a partnership in which I would receive treatment on additional tattoos in exchange for content. That is where the issues began. Despite knowing that capturing content is part of my partnership obligations, Cidney consistently makes the process uncomfortable. I completely understand that not everyone enjoys being on camera, and I have always respected that. I never film her face--only her hands during treatment. Even with those accommodations, her demeanor noticeably changes whenever content is involved. She becomes visibly tense, the energy in the room shifts, and it creates an environment where I no longer feel comfortable doing the job I agreed to do. In fact, during my last several appointments, I have not captured any content at all. I intentionally stopped bringing my camera because I wanted to avoid making her uncomfortable. The problem is that this prevents me from fulfilling the obligations of a partnership that both I and Removery agreed to. Beyond that, appointments with Cidney consistently feel rushed despite moving very slowly. I only realized how significant the difference was after being treated at another Removery location. At the other location, the nurse prepares in advance so that when I arrive, treatment begins smoothly and efficiently. With Cidney, a significant portion of the appointment often feels spent on tasks that could have been completed beforehand. As a result, we almost never finish treating all the tattoos I come in for, even when many of them are very small. The appointment eventually reaches its time limit, and I am told there is no time left to complete the remaining tattoos. Today's appointment was the final straw. My appointment was scheduled for 3:00 PM. I arrived at 2:55 PM and waited while Cidney finished another client. I understand delays happen, and I was not upset about that. However, my appointment did not begin until approximately 3:09 PM. As we discussed the tattoos I wanted treated, Cidney told me we would need to limit what we did because we only had until 3:30 PM. That was frustrating because the shortened time was the result of the previous appointment running over--not because I arrived late. I explained that I should not lose treatment time because another appointment exceeded its scheduled slot. After I pushed back, she agreed to proceed with the full appointment. Wanting to maximize the time we had, I even told her not to worry about using ice packs between tattoos because many of the tattoos are already fading and the discomfort has become much more manageable. I was actively trying to help speed up the process so we could complete everything on my list. Despite that, the appointment still moved slowly, and once again we were unable to treat everything. At the end of the appointment, when Cidney attempted to schedule my next visit, I politely declined. I want to be clear that this review is not about Removery as a company. I have had positive experiences elsewhere and have seen excellent results from my treatments. My frustration is specific to the repeated experiences I have had at this location. I am actually urging Removery to repair the cooling machine at the Valencia location because I would happily make that my permanent location. The only reason I have continued coming here is because the Valencia machine has been out of service, and the treatments there are much harder to tolerate without the cold air system. I don't enjoy leaving negative reviews especially when it comes to businesses I actually support, but after repeatedly experiencing the same issues over multiple appointments, I felt it was important to share my experience.

Today I had my first laser tattoo removal session, and the experience was great. The staff were…read morevery kind and created a calm, comfortable environment. Even though the first session can be painful, they really helped me get through it. They explained all the aftercare steps patiently and even gave me an aftercare kit to use at home. Overall, I was very satisfied with the service. If you have a tattoo you don't love anymore, I definitely recommend coming here to get it removed.

Just had my first clear+brilliant session with Briana at LaserAway in Sherman Oaks. And a month…read moreprior to that she did my 2nd hair removal session. She was so amazing and kind! Loved her aura!! All good vibes! Little to no pain both times. I know she said in July she goes back to the Woodland Hills location, which makes me sad. Just wanted to leave a review on how great she is! This is my 3rd time coming to this location and everyone has been amazing! Thank you ladies!!

Idk maybe it's just me but I booked 3 packages. Thermage,…read moreclear and brilliant and tattoo removal. First I'd like to say that they run a soft credit check without telling me, each and every time, and I get the notifications on my phone; immediately after they try to up-sale me. I'm finished with my thermage & honestly see no difference. We didn't even compare before and after pictures. I'm a little concerned about my tattoo removal and I understand that it will take some time but after getting a session of clear & brilliant done by one of the nurses, she basically told me that I'm paying for it to be done a certain way & one of the nurses failed to do it that way during my 1st session. Im now beginning to wonder if I will ever see results, especially if one nurse does it correctly and another doesn't... Due to all of this I decided to switch locations. Hoping for better results.

I'm still going to see Judy! Since 2011! She has been looking after my skin for a long time now…read more I just got a pixal treatment around my lip area, for a refresh, and I get facials there on a regular basis. She is a great technician and nurse, and it is so easy to get there from the 101 freeway, but I do take the time to drive all the way from Glendale to Encino for my facials.

I purchased a Groupon for a hydrafacial at FlashLaser Aesthetics and was able to secure an…read moreappointment for the following day. The location was easy to find (there's free parking in the Target garage under the business complex) and FlashLaser is located on the top floor. The young lady at the front desk was courteous when greeting me and providing the required forms to complete, and I was then seen by Nurse Judy, who was an absolute delight! Not only was my hydrafacial thorough but Judy was highly knowledgeable, friendly & had the best sense of humor. I shared my skin goals and she briefed me on the services offered that would be beneficial. She showed me the patient lookbook-filled with before and after photos-and even told me about the treatments she's received. From the appearance of her flawlessly smooth skin, I was sold! Looking forward to my next visit as a more youthful, fresh face awaits!

I originally went to Lucy Harutunian for eyebrow microblading. Permanent eyeliner was her…read morerecommendation, not mine. She told me it would enhance my eyes and carefully drew a beautiful pencil design that looked elegant, symmetrical, and flattering. I approved that exact design because I loved it. What Lucy permanently tattooed onto my eyes was completely different. The final eyeliner did not match the approved shape, thickness, symmetry, placement, or direction of the wings. One side was noticeably thicker, the wings were uneven, curved, and sharply angled upward instead of extending outward like the approved design. I am uploading photos of the original drawing and the healed result so people can compare them for themselves. The appointment itself was stressful from the beginning. Lucy arrived about 30 minutes late, then rushed through my appointment because she needed to move on to her next client. Permanent eyeliner is an irreversible procedure that requires patience and precision, yet I felt hurried the entire time. At the end, she told me she needed to start with her next client. After paying $1,287.50, I found that incredibly unprofessional. I also had a significant reaction to the numbing cream and my eyelids became visibly swollen. Instead of stopping and rescheduling, Lucy gave me Benadryl, waited briefly, and continued tattooing my swollen eyelids. She repeatedly adjusted the lines while my eyes were swollen and even asked me technical questions about placement, although I was relying entirely on her professional judgment. The worst part was how I was treated afterward. When I explained that the healed eyeliner looked nothing like the design I had approved, Lucy repeatedly interrupted me, became defensive, dismissed my concerns, and refused to take responsibility. She actually told me, "I can't deal with this right now," and "Your problem is that you're too much in your head." I was not "in my head." I was trying to explain that I had been permanently tattooed with eyeliner that looked materially different from the design she had personally created, shown me, and asked me to approve. Instead of acknowledging the obvious differences, Lucy blamed my eyes. She told me I had "hooded eyes" and even suggested I get an eyebrow lift. My eyes were exactly the same when she examined me, recommended permanent eyeliner, and drew the original design. If my eye shape supposedly made that design impossible, why recommend the procedure and ask me to approve it in the first place? I contacted her office immediately and reported the same concerns from day one. This was not buyer's remorse, poor healing, or pigment retention. My skin accepted the pigment perfectly. The problem was that the permanent eyeliner Lucy tattooed was materially different from the design I approved. Because of her work, I was forced to undergo multiple painful laser eyeliner removal treatments near my eyes. I spent additional money, had to cover the bright red discoloration with heavy makeup, sought independent professional opinions, and endured months of embarrassment, anxiety, stress, and emotional exhaustion. What makes this even more disturbing is that Lucy attempted to rely on her "non-refundable" policy instead of taking responsibility. That policy is meant for pigment retention, healing, or how a client's skin responds, not for tattooing something materially different from the approved design. A non-refundable policy should never excuse a service that was not performed as represented. Please don't rely only on carefully curated social media photos. Compare my approved design with the final result. I deeply regret trusting Lucy Hart Ink and would never recommend this business. This has been one of the most upsetting, humiliating, stressful, and emotionally exhausting experiences of my life. The photographs speak for themselves.

I can't say enough good things about Lucy & her staff. Her technique is so on point you can barely…read moretell the brows have been micro bladed. She takes her time to perfect both brows which is an added point. Definitely will be back for my annual touch ups!

I recently visited Nu Med Spa for a microneedling treatment, and I had an outstanding experience…read more From the moment I walked in, the staff was warm, welcoming, and professional. The spa was clean, relaxing, and created a comfortable atmosphere. Anabell provided exceptional care throughout my microneedling treatment. She was knowledgeable, attentive, and took the time to explain each step of the procedure, making sure I felt comfortable and informed. Her gentle approach, professionalism, and attention to detail made the entire experience smooth and reassuring. I truly appreciated the high level of care and customer service I received. I highly recommend Nu Med Spa, especially Anabell, to anyone considering microneedling or other skincare treatments. I look forward to returning for future services!

As someone who works in healthcare and pays close attention to every detail, I can honestly say NU…read moreMed Spa in Encino exceeded my expectations from the moment I walked in. The spa itself is absolutely beautiful and clean, elegant, calming, and incredibly welcoming. You can immediately tell that professionalism and patient care are a priority here. I came in for peptide treatment, and Lindsay was beyond amazing. She took the time to thoroughly explain the entire process, answered every question with patience, and made me feel completely comfortable and informed every step of the way. It's rare to find professionals who are not only knowledgeable, but also genuinely kind and attentive. Jean had all smiles and good vibes. The entire experience felt luxurious, personalized, and very well organized. You can tell the team truly cares about their clients and takes pride in what they do. I left feeling confident, cared for, and excited to come back. NU Med Spa is truly a gem in Encino, and I would absolutely recommend them to anyone looking for exceptional care and beautiful results.

Wonderful service! Eden is such a joy to work with! I wouldn't go to anyone else for my beauty…read moreneeds!!!!

Honestly, this place is the best. Eden is a truly gifted injector and skincare expert -- she has…read moresuch an intuitive understanding of facial balance and how to enhance your features without ever making you look "done." Her eye is exceptional. One of the biggest reasons I trust her so much is that she's honest. She will never push you to do something you don't need. More than once, she's told me "let's wait" or "you actually don't need that," which is rare in this industry. The focus is always on natural, healthy results -- not overfilling or upselling. They also have the latest, most effective lasers and technology, and the treatments are thoughtful, safe, and customized. My skin has never looked better. People are constantly shocked when they find out my age -- I always tell them: "Go see Eden." Cannot recommend her highly enough.