This is one of the best offices I've ever been to. The billing, customer service, and office…read moreexperiences are always calm, positive, and productive.

If you're seeking to enhance your quality of life and need assistance with managing various…read morechallenges such as eating disorders, anxiety, depression, addiction, trauma, and more, this is the place to turn to. My experience with them was exceptional and far surpassed my expectations. Making the decision to seek their help was one of the best choices I've made in selecting my healthcare team. The fact that my family and friends have noticed changes in my behavior and actions demonstrates their expertise and effectiveness. I've never encountered a facility where so many therapists, the doctor, nurse, and administrative staff work seamlessly as a cohesive team. Therefore, if you're committed to making positive changes and gaining control over the issues I mentioned, this organized team of professionals can assist you in achieving your goals. Thank me later!

the transformation center was genuinely good for a while, i did both their IOP and PHP programs…read more however, they for some reason always wanted to step me up to more intensive treatment (inpatient or residential) every time i went through the program. the last time i went in for an evaluation, the director told me i *had* to go to more intensive treatment before i could come back, and i still dont get why. great place, great people, just lots of issues with constantly trying to be stepped up in care

I have been seeing my therapist, for over a year now, and from the very first session it was clear…read moreshe has a true passion for this work. She listens with care and offers thoughtful advice--even when I wasn't quite ready to hear it--yet she always remains patient and steady in her guidance. It can be hard to find a therapist who is both professional and skilled, but she has been exactly that. She's knowledgeable, takes the time to understand where I am, and adjusts to meet me in that space. Her ability to balance professionalism with compassion has made each session a place of real growth and support.

If you want a counselor who's heart is in their work, and who truly cares about improving your…read morequality of life schedule an appointment with Jessie. It's not often that you come across someone is doing the job that they were absolutely made for but Jessie Gaines Osborn is doing what she was born to do. She cares deeply and keeps the sessions very casual so as to put you at ease. And it works. She listens. And because she listens she is able to provide incredibly helpful and insightful advice. My mood is always elevated by the end of the session. She helps you to get past incorrect perceptions and grounds you in reality while constantly encouraging you. I have gone to Jessie for a year and I trust her and wouldn't consider any other therapist because I don't want to take a step backwards in my progress. And I promise you any other therapist may be good at what they do but they are all a step down from Jessie.

I have been a patient of Dr. Bishop on a weekly basis for 13 years. She is not only compassionate…read morebut will take time out of her busy schedule just to call and check in on her patients (myself included) if there are issues needing addressed and you are unable to make your appointment she will call and make sure you are safe and touch base on your problem. I have been in and out of therapy since age 5 with multiple Psychologists but never have I received such empathy. She will make you comfortable enough to open up about anything, almost as though you are speaking to your best friend. I have Medicare and I have found it very hard to find any competent Dr. who takes my insurance. I find this a blessing as I started seeing her when I had United Healthcare. I highly recommend her to anyone seeking any kind of emotional health issues or simply life coaching which she is wonderful with as well. She also referred me to my current Psychiatrist whom I have been seeing regularly for 13 years as well. There is nothing she will do in order to make her clients feel like they are top priority, which is a big self esteem booster. She also treats children and adolescents. It seems that no one is unimportant in her eyes which goes a long way especially if you suffer from trust and abandonment issues. I would and will continue to see her as long as she is in practice. There is no reason to hurt or keep things stuffed inside when there is someone who genuinely cares about all her clients. Thank you from the bottom of my heart for all your help Dr. Bishop (if you see this haha)

I have seen Dr. Bishop off and on for a little over a year....and I plan to find another therapist…read more Nothing terribly wrong; she often interrupts when I am speaking, and often strays away from the points I am trying make. I find it annoying and somewhat maddening. Haven't been back for awhile, and don't think I will be going back to her. I need to find a better fit.

Very concerned about the organization of this treatment center. The intake coordinator does not…read morecommunicate well in a timely manner and does not respond to emails. S.W. is Fairhaven's first impression and her lack of communication makes me highly concerned about the quality of treatment. I wonder how many potential clients they have lost due to the fact she does not respond to emails or phone messages. I was at a vulnerable point and ready to commit to treatment but the slow moving nature of admissions made me choose ERC instead.

I can't begin to describe the wonderful communication and compassion I have experienced as I…read morenavigate the treatment process. The entire staff is focused on helping you reclaim joy, health, and your life. The treatment approach is individualized. I have no doubt this facility saves lives and helps clients discover a life worth living.

Just meet a couple whose appt was at 12pm. It's now 4:20pm and they still have not been seen…read more I sympathize with them because this is very common with one of the Doctors here. It's hard to find help for psychiatric issues with certain insurance. If the staff was more knowledgeable about scheduling, office etiquette and HIPPA privacy laws maybe that would aid this office. Till then, I'll just play the hand I've been dealt until I can acquire better insurance.

Love this place and people who work here. Everyone from the staff made me feel comfortable and…read moreprovided amazing care.

I came to this practice specifically seeking integrated therapy and medication management, which…read moretheir website and scheduler confirmed was available -- and that Asia handled both. My intake paperwork reflected that. During the assessment, I was asked to revisit past traumas and go through my full medication history in detail. At the end, I was told therapy is not regularly offered, and despite my history showing that an entire class of antidepressants had not worked for me, Asia said she would prescribe within that same class because "she didn't know me." No prior medical records were requested. The GeneSight test advertised on their site was never mentioned or offered. Instead, I was sent home with a self-administered ADHD assessment to diagnose myself. Had I known therapy wasn't available, I would have canceled before the appointment -- not after reliving my trauma. I completed the take-home test and returned it as requested, then canceled my follow-up because I no longer felt safe or respected in this care relationship. Asia followed up about the cancellation, so I asked about my results. She said she could still provide them -- but six days later, after I followed up on June 8th, I was told she'd send them "when she got around to it." Those results were already part of a scheduled appointment I paid for. Withholding them after I canceled felt retaliatory and like a money grab. This experience made an already difficult process feel more discouraging and retraumatizing. Advocate for yourself early -- you don't have to wait to trust your instincts about your care.

The admins were great, very kind but staff was unorganized and unprofessional. My child missed a…read moremed dose and received one med without my consent.

My elderly parents received a bill from this institution despite the several insurances they pay…read morefor monthly. No other medical institutions have ever sent them a bill due to the coverage they have. The insurance company even confirmed no bill should have been sent due to their coverage. My mother as well as myself called, emailed, mailed certified letters as well as showed up in person one day to attempt to rectify this bill. With the in person visit we were finally given a direct poc , Trent Tanner, in the business office. Several calls were made to Mr. Tanner with no answer. Several voice mails were left for Mr. Tanner with no return call. This has been going on for almost a year now attempting to make contact with someone that will assist to no avail.