We paid for 2 nights, went out for lunch on day 2, came back and found we are locked out. Our key…read morecode no longer works. We got no new email or notice from Zahara about a new code. There is no dedicated person here to help. I am waiting outside in the cold in the line at the Zahara restaurant to try to get help. They are short-handed. At least now it's no longer raining.