I needed to get some blood-work done and this was the closest location. I didn't have an…read moreappointment; but got there right at 8am. I was able to get my blood drawn quickly and was in and out by 8:15am! The phlebotomist was friendly and didn't have an issue getting my blood; other people usually have issues so I appreciated not having to be stuck multiple times.

We were welcomed in and we're seen quickly on a Sunday afternoon. However, we had an awful…read moreexperience as far as "diagnosis". We went in for my 16 month old son who had been feverish and crying, with some other visible symptoms.(I expressed my concerns of strep) We felt as if they were trying to get us in and out asap. The Dr. Said "I don't know what the problem is, but we'll treat it, as if it were cellulitis." She also diagnosed him with an ear infection. I did not like the answer she gave us. So we went in this morning (Monday) to my son's regular pediatrician. We find out that he does have strep, and no cellulitis or ear infection. The prescription she wrote would not have resolved my son's issues and he would gave gotten more sick. I intend to get my 40$ copay back and plan to never go there again.

I'm new to the area and was looking for a doctor in Lehi. I decided to go to Dr. Allred with…read moreZenith, and let me tell you, my experience was absolutely wonderful. I usually get a little anxiety seeing a new doctor, and every step of the process, beginning with the receptionist, then the nurse, and ending with Dr. Allred, I am extremely happy with my experience. I have found my family doctor. They were personable, thorough, professional, and made me feel welcomed. I appreciate their efforts very much.

We have always been pleased with the health care at Zenith! We have seen numerous professionals…read moreand have been so grateful that they have nighttime hours!

Had one receptionist be racist on two occasions because I made a complaint I was then reprimanded!…read more Unethical behavior and even spoke with the CEO Aaron Monson he did not give that employee a warning or anything instead he isolated me as the problem. So unprofessional! Problems start at the top this medical practice is proof of that statement all my family are now going to another medical clinic that is both professional and have great customer service minus racist behaviors! Zero accountability at the Zenith Family Health Saratoga Springs!!!!

We use this doctor office as a pediatric office for our three kids. Scheduling is fairly simple and…read morewe usually do not have to wait long in the waiting room. The office is kid friendly. The waiting room has a tv that plays movies and a little table that kids can color coloring pages on. Also, after a doctor visit each child receives a token that they can put in a vending machine to get a little toy of their choice (this is my kid's favorite part). We have lived in three states so comparing this office to other ones we have been to I would say it is not the best out of all of them, but certainly not the worst either.

Find It First, Then Wait First things first: do not trust…read moreyour GPS. Enter the address and it will drop you in a residential neighborhood with no imaging center in sight. The correct location is on the west side of American Fork Hospital. Save yourself the confusion and look it up before you go. Once you find it, the facility is clean and the staff is nice. The space looks a little dated and could use some love, but nothing that affects the quality of care. Now for the part that will test your patience. I was called back immediately after arriving, which was a good sign. I changed into the gown, was walked to the area outside the MRI room, and then waited over 40 minutes before actually going in. Sitting in a hospital gown in a hallway for the better part of an hour is not a great experience. Go in with the right expectation and a fully charged phone for the wait.

I am writing this review regarding the care my husband has received in the office and care of Dr…read more Nick Thomson, oncology. My husband was diagnosed with Mesothelioma in June of 2026. While he was in the hospital at Utah Valley Hospital in Provo, UT, he was seen by Dr. Thomson's nurse practitioner, Woody Palmer. Due to this encounter, we had a follow up appointment with Dr, Thomson. We went to the appt. Dr Thomson appeared to be thorough in his assessment and treatment plan of my husbands diagnosis. He was very quick to prescribe pain and managment drugs even though my husband wasn't having severe pain yet. We somewhat understood. We were still trying to wrap our heads around everything that was happening so fast in our worlds. When I asked about getting a 2nd opinion at Huntsman Cancer Institute, his demeanor changed. He was very quick to respond with, "Well I studied there and I can tell you this, they are more about their research than caring for you as a patient." That was his comment. We did go to Huntsman Cancer Institute. The dr. that we met with had reviewed the biopsy, Dr. Thomson's assessment and treatment plan and was in full agreement with his plan. The dr. was very gracious and up front with us about the treatment and ins. issues etc. He told us to go where we would pay the least because the treatment and care would likely be similar if not the same. After prayer and careful thought, we opted to stay with Dr. Thomson and his team because we felt we could get the treatment we needed quicker as we already had treatment 1 scheduled and we wanted to give Dr Thomson the benefit of the doubt and my husband liked the interaction and attentiveness he received from Woody in the hospital. In the time leading up to the 1st treatment, a lot was happening in my husband's body and with all these changes, we didn't know what was coming from what, what was the new normal to expect so we needed to have someone to reach out to. They told us they have a texting line that would be the easiest to reach the nurses and get the quickest response. We did not find this helpful as we were not able to reach them often and on the weekends it was terrible. Nobody to reach and they don't even work on Mondays so it was even a longer weekend. We ended up having to go to ER several times because we were not able to get our questions answered or resolved through their office. Again everything is new and a whole lot to process so we give them the benefit of the situations and figure we have to learn to live in this new age of AI bots and telephone systems of no real people. Each treatment is 3 weeks a part. We had the first treatment with no problem. You just go in their treatment room and their nurses give the treatment. The nurses were Kind but not super warm and friendly. The 2nd treatment comes, 1/2 way through they had to stop the treatment because my husband was having severe pain. The nurse reacted immediately and professionally. Within 20 minutes, the pain was reduced from 8-3 and the treatment was restarted. Shortly after restarting, Woody came in and explained that there is a serious situation in the calcium level in the blood draw done prior to the start of treatment 2. He said it is very serious and we need to go to the hospital. He said that they could give the medicine needed there in the office, but they couldn't because they would need to recheck it the following day which would be a Saturday and nobody would be in office to check it. We took him seriously and said that we would go to the VA emergency in SLC. Which we did and did spend 2 days in the hospital getting treated to bring it down. Here is my issue. In the time since July 31, the 2nd treatment. Nobody from Dr. Thomson's office has contacted us in any way. In the records that Woody wrote regarding the situation, he wrote in it that he would follow up. He has not. AND NOBODY ELSE FROM THIS OFFICE HAS EITHER. This IS unacceptable behaviour from any Dr. or their teams. My husband is,or should I say WAS now, their patient who had a serious medical situation happen in their office and they did not even CARE enough to check on him after the weekend nor up to today which is now 16 days past the situation. And Dr. Thomson had the audacity to tell us that another medical facility or dr. would not care as much as he or his team. I firmly felt from the beginning appt.that Dr. Thomson was more set on building his business but we wanted to give him the benefit of the doubt. Now there is no doubt. He surely is more about building his business. It is my feeling after all of this, that they felt that we were going to go to the VA and that they would lose our business, therefore, they were just going to wash their hands of us at this time. They did not say this, as they have not contacted us at all. IS THIS THE KIND OF CARE AND TREATMENT THAT YOU WANT IN ONE OF LIFE'S MOST VULNERABLE MOMENTS.

TW ‼graphic details of illness are mentioned. I am just now taking the time to leave an accurate…read morereview of my care here at Holy Cross Hospital, specifically the Lehi location. I found myself at their ER often in 2025 while battling Hyperemisis Gravidarum, I didn't want to be there anymore than the doctors and nurses ( which was made very clear in the way they treated me) wanted me there. I received decent care the first couple times I was seen, but then I was seen by a certain female doctor. Her and her nurses absolutely reeked of perfume, and were the most dismissive and mean girls I've encountered in a hospital setting. I mean for working in the ER you'd think proper security of hair and maybe not dousing themselves in perfume would be more professional because most likely those coming to their department aren't feeling well and sensitive to smells? This is when my illness was at its most brutal stage, I had been vomiting so much that blood and chunks of my esophagus were coming out. When I tell you they couldn't care less, I mean it was written all over their faces. As I was discharged I thought "it couldn't get any worse than this right?" I couldn't have been more wrong. I had to drive up north 1 hour for prenatal visits, to get approved for a PICC line because the same doctors told me and I quote "you could ask to be approved for a PICC line but that's just extensive." I had it from 14 weeks to 34 weeks. It took me months to find a doctor who would help me, and I didn't find that help at Holy Cross Lehi. I only gave birth here because I was local to it by the time I was due. I gave birth at their center, and there's a particular nurse who was assigned to me as I labored. She was training a new nurse on the floor who was so kind. But after my cervical ripening, I was warned that the cervical check is known to be sensitive. I braced, but sensitive wasn't nearly the word I would've used. I was in so much pain I burst into tears, the trainee stopped because she felt bad and I wanted a break but then the nurse training her basically pushed her aside and did it. I've never felt more violated and dismissed in my care in my entire life, I was so traumatized my husband took me to the shower and I was uncontrollably shaking and could barely stand. I couldn't stop, that was by far the most traumatizing part, even above giving birth. Then comes the pediatric nurse or I can't remember her exact title, that I first had after giving birth, but she had smacked my babies back so hard claiming to be effectively releasing gas and air, I now realize after having burped my baby countless times, just how unnecessary and brutal force was used on my daughter by that nurse. I'm grateful for the staff I remember vividly that were kind and made a huge difference in my experience with their kindness and care. Including the kitchen staff and the lady who came to my room to take my food order. I'm aware this behavior stems from the individual and not the company as a whole, but it makes a huge difference when it's the most vulnerable time in my life or anyone's for that matter, because we aren't exactly coming to the hospital on our best days -- and I was treated with such carelessness. After a year long battle we have reached the end of the medical billing nightmare I reviewed about a while ago, which is a relief. But I write this to hope to see change and accountability, I don't want another mother or patient having this same story.

The care that was received was beyond expectation. Respectful for each individual and their medical…read moreneeds exemplifies stellar health care. Holly from dietary came to each room DAILY to take orders personally. She was so very kind. Nurse Bryan, Gloria and Chelsea are the best. PT Kennedy and Anissa are true pros. Thank you all for your compassionate care it will never be forgotten... Ro

can't say enough good things about Dr.Kaeigh Frances! From the very first appointment, her warmth…read moreand genuine care are like a comforting hug you didn't know you needed. Instead of quickly slapping a band-aid on symptoms, she patiently delves deep--asking thoughtful follow‑up questions, reviewing my medical history in detail, and running just the proper tests--to uncover the root cause of what's been messing with my health. That kind of thoroughness is rare and priceless. Her office feels like a home away from home--her staff greets you with cheerful smiles, addresses you by name, and makes the whole process smooth and inviting. Even the waiting room, with its soothing colors and peaceful vibe, feels calming. Dr.Frances doesn't just treat; she teaches. She explains each step of the process clearly--no jargon, just honest, straightforward care--and she checks in afterward to see how you're doing. That follow‑up? It shows she truly cares way beyond the appointment. If you're tired of surface‑level fixes and want someone who listens, cares, and treats you like a person, not just a chart--Dr.Kaeigh Frances is your person.

Dr. France is amazing at diagnosing the he root cause. She's a hormone and weight program expert!read more

Update: I went here a 2nd time & they kept me waiting for hours. They were somewhat misleading…read moreabout how long the wait time would be (they said 20 minutes, they should have said 2 hours). Previous review: I had a good experience here just a few days ago. I walked in & they saw me right away & the doctor did a great job diagnosing me & prescribing a remedy. I'm already feeling better & recovering from a winter illness I had. I didn't pay anything the day of my visit (they will bill my insurance). I'll update this later if i think my review needs to be revised, but so far, so good.

I've been coming here for years with my kids and everyone here has been really nice and helpful…read more However, a couple of days ago my daughter fell and broke her wrist in like 5 places. The friend that was with her when it happened drove her to the urgent care and my 20 yr old daughter met her there to help out. The PA, Tanner Frey, was apparently extremely rude to my kids. He called them "dumbasses" for being there and was insulting them for coming in to be seen. All of them were shocked and very upset. They reported everything to the front desk girl and I did as well. My oldest daughter called me crying when they left. I am still waiting to hear back from the manager. I left a message but they won't return my call.