Always good customer service in here, and they have a large selection of accessories from which to…read morechoose from as well. Prices are reasonable, and I'm always greeted by the employees (almost always two of them) the moment I walk through the door. The location of this store is in a safe part of town, so you don't have to worry about having to watch your back. I've also never seen any type of loitering by vagrants or other undesirables, so I definitely feel safe.

Bought a pack of vape coils, they turned out fake. Told the owner and he told me that there was no…read moreway his stuff could be fake because he buys it "straight from the company, not out of some truck" After I showed him a real pack versus his pack he continued to say the same thing. Never gave me a refund or even apologized. My next visit I bought 3 puff bars because he was the only one in town that had the flavor I liked. Almost finished the first one when all of a sudden, there was only a nasty nicotine flavor. I took it to another vape store and low and behold, they were also fake. All 3 of them. This guy is a crooked businessman and it makes me sick. I'm now convinced everything vape product he sells is fake, and I don't want others to get scammed like I did. He's a crook and a liar and by selling these fake vape products he can get people very sick! I'm referring to the vaping illness that's going around because it's because of people like him, just looking to make money and not care about customers and their health. It's disgusting. May he burn in hell.

Service and product was great. I got my order super fast. They do same day curbside delivery so…read moreit's basically Uber eats except for everything hemp related. Great if you're in the Jackson area. Prices are fair and in-line with competitors. Will be ordering again soon!

From the owner: Welcome to Reef…read moreChief – your trusted source for premium, legal hemp-derived products. We’re passionate about bringing enjoyable and accessible hemp, CBD, Delta 8, Delta 9, neurotropic options with local same day curbside delivery in the Jackson and Memphis areas. Our selection includes everything from delicious gummies and brownies to refreshing drinks and convenient vapes, offering something for everyone looking to unwind and relax. Our founder, Vacho, brings a wealth of experience from California’s cannabis industry, where he specialized in curbside delivery and exceptional customer care. When he moved to Tennessee, he set out to recreate that same personalized experience for the Midsouth, focusing on high-quality, legal hemp-derived products. As a locally owned and operated small business, we’re proud to serve our community! Thank you for choosing Reef Chief. We’re thrilled to deliver quality, convenience, and a service you can rely on.

This place is a joke! I bought a foger vape, walked out the…read moredoor, and it didn't work. I immediately turned around and went back inside. Mind you, I NEVER left the premises. The lady working had the nerve to charge me AGAIN for the replacement vape. Customer service is a lost art. I hope the owner will reconsider how they treat the customers who quite literally pay all of their bills.

From the owner: Looking for a Smoke Shop, Vape Shop, Delta 8 shop, Hookahs, Cigars, Exotic Snax & Exotic Drinks, or…read moreTobacco shop in Jackson, TN? Sky High - Smoke Shop & Exotic Snax is a specialty store that offers the largest selection!

Local owned businesses, they are supper friendly. They have…read morea large variety of vape juice and devices. The price is cheaper than most places I've been great value.

I had bought a vape mod from them that turned out to be defective. I talked to the employee about…read moreit and was told I'd have to speak with the owner about it because they don't do refunds after 14 days.( it had been 18 days) I spoke with the owner and was told they would give me store credit for it and I was ok with that. when I went there the employee said I could get another one like the one I was returning. I told them no I was supposed to have gotten store credit for it .They then said it would be a refund. I was ok with that but the employee did not give the proper refund. I had gotten a prior military discount on the item when I purchased it. Even counting that in to the price I didn't get my full refund because the employee claimed that they could not give sales tax back. Witch by the way is illegal by IRS government standards. So it makes me wonder how many other people have been ripped off by their employees? I will never return my business to them because of this experience. Quote; I was a loyal customer of there's for several years.

This place has everything you could ever need! Saw the one and only bad review and was iffy about…read moregoing but we needed something, so glad we stopped by I love a spot with lots of incense choices!! Really cool place large selection!

Well I used to like this shop until I got a bad vape. I always buy 2 or 3 at time because I like…read morechanging up flavors. I bought a bad unit and they wouldn't replace it and told me all sales are final. I commented that I understood that concept but that my unit never worked correctly. I then told them that it's the principle on the issue of the unit not working and they charged me for it. I felt dumb arguing over 20$ but I'm a man of principle and believe in doing the right thing. Very unhappy with their customer service and will never purchase another item from their store. The tubby fellow that was about as smart as a jackass in the hot summer heat without water for three days with comments that would of cost him a mouthful of teeth in my earlier years, your lucky I've grown to understand that you can't fix stupid, because without that knowledge you'd be at the dentist tomorrow. Spend your money where you like but I like to support businesses that stand behind their products. You lost a customer for life mainly because of your customer service.