Terrible service. They tell you one price then tell you it is wrong and try to charge you more…read more Young girl with dark hair was working. First she was too busy flirting with a young man in the back to come out and help me. When I finally asked for help and she turned around and realized I was there. I asked for the mask that I had priced a few hours earlier with a very nice lady who was working behind the counter. She increased the price of all of the masks by 20 euros or more per piece. In fact she priced them without pulling them out and also told me a different price. Seems like she is looking to make a bit of extra money. Then when i questioned the pricing she told me she owned the shop to which i turned and walked out. Before i even walked the ten steps to the door she was already back in the back of the store flitering woth that young man with her back to the store. If it is her store then i reccommend not shopping there. If it isnt her store i highly reccommend that the owners think about getting rid of her. She is skimming from sales and allowing anyone who walks by to walk in and steal whatever they want.

I was shopping for a vase in Venice, and many stores had beautiful merchandise. Naturally many…read morewere very high priced, and had sales people who wanted a sale now. But, well located Zorzi e Ragazzi had a beautiful selection with reasonable prices. The best part was Sabrina, who was very helpful in explaining the differences in manufacture of the various pieces and how they looked and were priced because of those different methods. She explained the VAT refund process, patiently waited while my husband ran back to the hotel for our passports, and then securely packaged my purchases. I would love to visit the shop again the next time I am in Venice.

We stopped in to shop some Murano glassware. They have a very good selection and will ship out of…read morecountry (in our case, to USA). Quality and selection of glassware seems very good, and the pricing was affordable. It covered shipping to the USA. The items we ordered were very well packaged and arrived without damage about 17 days after purchase. Very pleased with the transaction and the support of Sabrina, who helped arrange the purchase.

I saw this remarkable place on my last day in venezia and i couldn't resist it. I had to wait an…read morehour and a half for the shop to open at 10 am. The artist or the craft lady not sure what to call her is super friendly and she doesn't mind trying every thing and taking pictures. She sits their and makes masks in front of you. The place is amazing i wanted to cry not to afford anything there, but still a pleasure to be there and to look at her amazing work. The prices are expensive but absolutely worth every euro. She uses real crystals and the pieces are exotic not like any other shop.